avertX HD820 User Manual Download Page 1

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Night Vision HD Indoor/Outdoor IP

Dome Camera

HD820

User Manual

Summary of Contents for HD820

Page 1: ...Night Vision HD Indoor Outdoor IP Dome Camera HD820 User Manual ...

Page 2: ...ere Windows is a registered trademarks of Microsoft Corporation All other brand and product names are trademarks or registered trademarks of the respective owners The following words and symbols mark special messages throughout this guide WARNING Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner i...

Page 3: ...not never aim it at the sun or other extremely bright objects Otherwise the camera may be damaged REGULATION This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation This symbol on the produ...

Page 4: ...35156AA 4 CAUTION ...

Page 5: ... 10 Dimensions 11 Connections 11 Weather Resistant Cable Connector 12 Black Paintable Dome Cover 13 TWO CONNECTING 14 Bench test 14 AvertX Camera Finder 14 Finding IP Cameras 14 Accessing the Camera 14 Changing the IP Address 14 THREE SETUP AND CONFIGURATION 15 Installing the camera 15 Ceiling and Wall Installation 15 Tilt and Rotation Adjustment 16 Consideration for Wall Installations 16 ...

Page 6: ... Browser 19 Administrator User Privileges 19 Default Username and Password 19 Connecting a Stream 19 Preparation 20 Logging Into the Web Interface 21 Introduction to the Web Interface 21 Initial Configuration 21 FOUR CONFIGURING SETTINGS 23 Network Configuration 23 TCP IP 23 IPv4 23 Port 24 DDNS 25 FTP 25 E Mail 26 Port Mapping 26 Image Configuration 27 Image Enhancement 27 Exposure 28 Smart Illum...

Page 7: ...m 37 Memory Card Storage 38 Manual storage 38 Downloading recorded video from SD Card 39 Record Download 39 Security 40 User Management 40 Setting Secure Data Transmission 40 HTTPS 40 APR Binding 41 Hide Vendor Information 41 Video Watermark 41 System 41 Setting the System Time 41 Viewing Device Status 42 Upgrading the Device 42 Restarting the System 43 Importing and Exporting System Configuration...

Page 8: ...35156AA 8 Live View Toolbar 44 Zoom and Autofocus 44 Using Zoom 44 Using Manual Focus 44 APPENDIX A GLOSSARY 45 APPENDIX B FAQ 46 APPENDIX C SPECIFICATIONS 47 Camera Specifications 47 ...

Page 9: ...ch makes it possible to identify details even in lighting conditions with severe shadows or backlighting and the IR LEDs make it a perfect camera for dark areas and nighttime surveillance Camera Default Settings IP Address 192 168 0 250 Username admin Password 1234 Management Port 80 Streaming Port RTSP 554 Product Features 4x Optical Zoom lens with Autofocus Progressive Scan CMOS Sensor 1080p and...

Page 10: ...ver Security Torx Tool Quick Start Guide CAMERA OVERVIEW Before installing or connecting the dome camera please refer to this section and complete preparations for dome setup and all switch settings Dome Diagram 1 Reset button Restore camera settings to default settings Requires a pin or paperclip to press button 2 Lens To adjust angle see Tilt and Rotation Adjustment To focus see Focusing the Cam...

Page 11: ...recorder or to a PoE switch Protect the network cable connection from water damage by running the cord inside a wall or ceiling or through conduit If passing the cord through a wall or ceiling drill a 3 4 hole For outdoor installations seal any holes in the wall or ceiling with silicone caulk to protect against water intrusion AvertX recommends using Category 5 Ethernet cable to connect the camera...

Page 12: ...pieces of the waterproof cable connector over the cable plug in this order Thread Lock Cap Flexible silicone seal ring You will need to stretch the silicone seal over the RJ 45 plug TIP Insert the flexible silicone seal ring onto the tip of a pair of needle nose pliers and stretch the seal over the RJ45 plug RJ45 Enclosure 2 Stretch the small silicone O ring onto the camera dongle 3 Connect the ca...

Page 13: ...look Use paint designed for plastic and paint away from the camera dome to avoid overspray To install firmly press the cover onto the camera How to Install Once the paint is dried slide on the cover completely to the base of the camera How to Remove Firmly compress the sides of the cover and slide off the base of the camera ...

Page 14: ...indows Security Alert window opens click Unblock to allow the IP utility to access your network 5 Click Device Search again to find all connected IP devices Tip The default IP address of your IP camera is 192 168 0 250 Note If you cannot connect to the camera you may need to change the camera s IP address to match your network settings Accessing the Camera You can view live video and access the ca...

Page 15: ...board or metal surface pre drill a 1 16 pilot hole and use only the screws provided 4 If mounting the camera onto other surfaces such as fiber glass fiber concrete siding etc use the appropriate anchor suitable for the density and thickness of the surface and only the screws provided 5 Remove the dome cover following the instructions on the sticker on the base of the camera 6 Use the included moun...

Page 16: ...ilt 75 Do not force Forcing the assembly will break the camera and will void camera warranty Consideration for Wall Installations When mounting on a wall and you choose to turn the camera to point parallel to the wall surface you will need to rotate the camera lens for proper image orientation The two IR light should be directly above the lens and level to the horizon for proper image orientation ...

Page 17: ...ng bracket Screw the dome down completely The foam rubber ring around the lens prevents IR light from reflecting It needs to completely seal against the inside of the dome When properly sealed against the dome the ring will appear darker If surface mounting the cable remove the cable knockout on the side of the dome cover Failure to remove can prevent a complete seal Keep the dome clean See Cleani...

Page 18: ...nstalled Cleaning the Dome The dome of the HD820 is made of hardened polycarbonate It is extremely durable but can be damaged if cleaned improperly To clean the dome To clean dust or loose dirt use compressed air To clean smudges or stuck on dirt use warm water with a few drops of dish soap Dawn Palmolive etc and a clean microfiber cloth CAUTION The following products can damage the dome and cause...

Page 19: ...tX NVRs Administrator User Privileges The Administrator account has the authority to configure the IP camera and authorize users access to the camera The User accounts have access to the camera with limited authority Connecting a Stream AvertX IP cameras are optimized for use with AvertX HDIP recorders but you can also connect to your AvertX IP cameras using third party software like VLC media pla...

Page 20: ...era from a PC client installed with a web browser or the video management software Check before login The camera is operating correctly The network connection between the PC and the camera is normal Add the IP address as a trusted site Note The IP address 192 168 0 250 in this example is the default IP address Please replace it with the actual address of your camera if it has been changed ...

Page 21: ...era locks automatically for tenminutes Enter the username and password and then click Login For the first login use the default username admin and password 1234 If you log in with Live View selected live video will be displayed when you are logged in Otherwise you need to start live video manually in the live view window If you log in with Save Password selected you do not need to enter the passwo...

Page 22: ...cription 1 Menu 2 Zoom and Focus control area 3 Live view window 4 Live view toolbar The parameters that are grayed out cannot be modified For the actual settings see the Web interface It is recommended that you change the password when you are logged in the first time For details about how to change a password see Security 1 2 3 4 ...

Page 23: ... Select DHCP from the IP Obtain Mode drop down list 3 Click Save Static Address 1 Click Setup Network TCP IP 2 Select Static IP from the IP Obtain Mode drop down list 3 Enter the IP address subnet mask and default gateway address Make sure that the IP address of the camera is unique in the network 4 Click Save If a gatekeeper or firewall is used in the network Universal Network Passport UNP can be...

Page 24: ...rovider ISP 4 Click Save Port 1 Click Setup Network Port 2 Configure relevant port numbers 3 Click Save Note If the entered HTTP port number has been occupied a prompt message will be displayed as Port conflicts Please try again 23 81 82 85 3260 and 49152 are occupied by default And other occupied ports will be detected automatically ...

Page 25: ...your IP address has changed DDNS automatically redirects traffic to your current IP address when using the hostname address 1 Click Setup Network DDNS 2 Enable DDNS Service 3 Enter DDNS info provided by your DDNS provider 4 Click Save FTP After the configuration of FTP you will be able to upload snapshots from network cameras to a specified FTP server 1 Click Setup Network FTP 2 Configure the IP a...

Page 26: ...e Password and E mail Address settings For SMTP server contact your network service provider for more specific information 1 Click Setup Network E mail 2 Configure relevant parameters of the sender and the recipient The following table describes some major parameters Parameter Description Attach Image When enabled the e mail will contain 3 instant snapshots as attachment according to the Capture I...

Page 27: ... describes some majorparameters Item Description Brightness Set the degree of brightness of images Low brightness High brightness Saturation Set the intensity of color in the image Low saturation High saturation Contrast Set the degree of difference between the blackest pixel and the whitest pixel Low contrast High contrast Hue Overall tendency of colors in an image Normal hue Other hue Sharpness ...

Page 28: ...ip Vertical Flip Horizontal 180 90 Clockwise 90 Anti clockwise To restore default settings in this area click Default Exposure The default settings are used for common scenes Keep the default settings unless a particular scene is required 1 Click Setup Image Image and then click Exposure 2 Set the parameters as required The following table describes some major parameters ...

Page 29: ...a measures the intensity of light Center Weighted Average Metering Measure light mainly in the central part ofimages Evaluative Metering Measure light in the customized area ofimages Note You can set this parameter only when Exposure Mode is not set to Manual Day Night Mode Automatic The camera outputs the optimum images according to the light condition In this mode the camera can switch between n...

Page 30: ...y 0 means that the IR light is turned off Note You can set this parameter only when Control Mode is set to Manual 3 Select the correct IR control mode and set the parameters The following table describes some major parameters 4 To restore the default settings click Default White Balance White balance is the process of offsetting unnatural color cast in images under different color temperatures so ...

Page 31: ...ons 1 Click Setup Image Image and then click Advanced Note This function can be configured only when WDR isdisabled 2 Enable the defog function and then select a level for the scene Level 5 achieves the maximum defog effects and level 1 achieves the minimum 3 To restore the default settings click Default ...

Page 32: ...set and Serial Info You may also select Custom and enter the content you want 5 After you have set the position and OSD content the symbol appears in the Status column which means that the OSD is set successfully You may set multiple lines of contents for each area and use and to adjust the sequence of display 6 After you have completed the settings a message appears to indicate the successful set...

Page 33: ... accordingly to protect the area all along 1 Click Setup Image Privacy Mask 2 Click Add to add a privacy mask and click Delete to delete a mask 3 To mask a position Click the box with Mask displayed on it to activate the mask After the cursor shape has changed drag the box to the intendedposition 4 To mask an area Use the mouse to draw a box on the area you want to mask When privacy mask is config...

Page 34: ...er second Note To ensure image quality the frame rate should not be greater than the reciprocal of shutter speed Image Quality When Encoding Mode is VBR you can move the slider to adjust quality level for images Moving the slider toward Bit Rate decreases the bit rate and may affect image quality Moving the slider toward Quality Smoothing Set the extent of smoothing Choosing Clear means disabling ...

Page 35: ...ection area exceeds the set object size and if the duration of motion exceeds the set duration the camera reports an alarm 6 Motion detection results are shown in real time The red lines represent the raised motion detection alarms The longer a line the greater the extent of motion The denser the lines the greater the frequency of motion 7 Set the alarm parameters 8 Set actions to be triggered by ...

Page 36: ...rts recording after an alarm is triggered Note Make sure you have completed the post recording time settings before using this function Enable Schedule Select the check box and set the start and end times during which motion detection alarm is effective You can directly drag the mouse to draw a plan and click Edit to edit time periods in the table The time periods cannot overlap The camera reports...

Page 37: ...g alarm The camera can be more sensitive to the blocking even it only blocks the camera lens slightly from a farther location when sensitivity is set to high The camera reports an alarm when the lens is blocked for a specified length of time Tampering alarm is effective to the whole screen To disable tampering alarm clear the Tampering Alarm check box 4 Set actions to be triggered by tampering ala...

Page 38: ... if manual storage is enabled 1 Click Setup Storage Storage 2 Enable memory card storage and modify the settings as required The following table describes some major parameters Parameter Description Storage Medium Storage resource type Note To format the memory card disable the storage function for the card first Then Click Format and then click OK to confirm the operation The system will restart ...

Page 39: ...fied period The results will be shown in a list 3 Select your video and click Download The video will be downloaded to the Downloads folder on your computer from the memory card local path can be changed in System Configuration Note The downloaded file will be in the ts format We recommend using VLC Player a free download to view the file ...

Page 40: ...username or password to log in Only admin can add and delete users Deleting a user when the user is still logged in will force the user to log out A deleted user cannot log in Setting Secure Data Transmission HTTPS HTTPS allows secure connections between the IP Camera and web browser that protects camera settings or Username Password info from snooping To use HTTPS you are required to install a se...

Page 41: ...d protect it from being deleted or modified 1 Click Setup System Security VideoWatermark 2 Select Enable and set the watermark content 3 Click Save SYSTEM Setting the System Time You can use the following methods to adjust the system time of your device Manually Setting or Synchronizing the System Time 1 Click Setup Common Time and then click the Time tab 2 Select Enable for Client TimeSynchroniza...

Page 42: ...e 3 Optional Select the check box to enable Upgrade BootProgram 4 Click Upgrade and then confirm to start The camera will restart automatically after the upgrade is completed Note You must use the correct upgrade file for you camera Otherwise unexpected results mayoccur The upgrade file is a ZIP file and must include all the necessary files The boot program loads the operating system and then the ...

Page 43: ...igurations stored on the PC or an external storage medium back to the camera CAUTION After you perform the Default operation all settings are restored to factory defaults except the following login password of the system administrator network settings and systemtime Make sure you import the correct configuration file for your camera Otherwise unexpected results may occur The camera will restart wh...

Page 44: ...Button Description Show hide the control panel Display in full screen mode Play stop live video ZOOM AND AUTOFOCUS Zoom allows you to get more details of certain part of images Using Zoom On the Live View page click on the control panel to zoom the lens in or out Using Manual Focus On the Live View page click on the control panel to focus the camera lens near or far ...

Page 45: ...er Interface HTTPS Hyper Text Transfer Protocol over SSL IE Internet Explorer IMOS IP Multimedia Operation System IP Internet Protocol IPC IP Camera MTU Maximum Transmission Unit NTP Network Time Protocol OSD On Screen Display PoE Power over Ethernet PPPoE Point to Point Protocol over Ethernet PTZ Pan Tilt Zoom ROI Region of Interest SMTP Simple Mail Transfer Protocol SSL Secure Socket Layer UNP U...

Page 46: ...fter UAC is turned off log in again What to do if the installation of ActiveX failed Answer If the installation failed add the IP address of the camera as a trusted site open Internet Option in IE click the Security tab click Trusted sites and then click Sites to add the website If you use Windows 7 you need to save the setup exe to your PC first right click the file select Run as administrator an...

Page 47: ...lor 30IRE 0 0 Lux IR LED Day Night True Day Night with IR Cut Filter IR LEDs 2 High Intensity IR LEDs Max IR Range Up to 100 feet 30 m from camera Optimal IR Range Up to 60 feet 20 m from camera Auto White Balance Range 2700K 7800K Compression H 264 MicroSD Backup Slot Up to 128 GB Input Voltage PoE Only IEEE 802 3af Power over Ethernet 48vDC Power Consumption 7 2W Max ONVIF Compliance Profile S I...

Page 48: ...ication may be reproduced by any means without written permission from AvertX The information in this publication is believed to be accurate in all respects However AvertX cannot assume responsibility for any consequences resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate suc...

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