Note:
The Recents button does not light up if the Voicemail feature is active. The phone redirects
1
the unanswered call to your Voicemail number.
2
Procedure
3
1. Press
Recents
.
4
2. Scroll to the required missed call.
5
3. Press
Details
.
6
You can view the details of the missed call.
7
Ignoring a call
8
About this task
9
When you do not want to answer a call or you are on another call, you can ignore the new
10
incoming call. When you ignore a call, only the ring alert on your phone stops, you can still answer
11
this call within its ring time by using the Navigation cluster to select the call and answer it.
12
Procedure
13
On the Incoming call screen, press one of the following:
14
•
Ignore
soft key
15
•
+
volume button
16
•
-
volume button
17
The phone turns off the audio alert.
18
Note:
If you ignore a call using the Bluetooth headset, to answer the ignored call, press
Answer
or
19
Headset
button on the phone.
20
Declining a call
21
About this task
22
You can decline an incoming call when you do not want to answer a call. The incoming call is
23
declined depending on the Call decline policy set by your administrator. Contact your administrator
24
to enable this feature for your extension and also to know about the Call decline policy.
25
Before you begin
26
Ensure that your administrator enables the feature.
27
Ignoring a call
October 2022
Using Avaya J189 SIP IP Phone in Avaya Aura
®
39
Avaya - Proprietary. Use pursuant to the terms of your signed agreement or Avaya policy.
DRAFT—October 5, 2022—8:17 AM (UTC+00:00)