Avaya IP Office 3.2 4601 User Manual Download Page 4 | Manualshive

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Summary of Contents for IP Office 3.2 4601

Page 1: ...IP Office 3 2 4601 and 5601 User Guide 15 601078 Issue 3 1 June 2006 ...

Page 2: ...ne Designated Processor unless a different number of Designated Processors is indicated in the Documentation or other materials available to End User Avaya may require the Designated Processor s to be identified by type serial number feature key location or other specific designation or to be provided by End User to Avaya through electronic means established by Avaya specifically for this purpose ...

Page 3: ...ew 1 Call Appearance Buttons 2 Call Handling 3 Answering a Call 3 Clearing a Call 3 Conference 4 Hold 4 Making a Call 5 Message 5 Redial 5 Transfer 6 System Features 7 Introduction 7 Answering Calls 7 Call Forwarding 8 Diverting Calls 8 Do Not Disturb 9 Making Calls 9 Voicemail 10 Default Feature Codes 11 Index Error Bookmark not defined ...

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Page 5: ... functionality refer to the relevant Quick Reference Guide for your IP Office phone Further information about IP Office is available from www avaya com support and also from www avaya com ipoffice knowledgebase Overview This guide covers the use of the 4601 and 5601 phones on IP Office Both phones are similar however the 5601 is only supported on the IP Office whereas the 4601 is supported on a ra...

Page 6: ...uttons Transfer See Transfer Conference See Conference Drop See Clearing a Call Redial See Redial 5 Dial Pad Standard 12 button pad for dialling phone numbers 6 Volume Controls Adjusts the handset or ringer volume depending on which item is in use 7 Handset Socket Located on the side of the phone 8 Messages Access the mailbox Call Appearance Buttons Having two call appearance buttons is useful Whe...

Page 7: ... are Internal calls single ring cadence External calls double ring cadence To answer an incoming call If you are not active on another call answer the call using your handset If you are active on a call already place the active call on hold see Hold and then answer the incoming call To answer calls ringing at another extension You can answer from your own phone by using Call Pick Up lift your hand...

Page 8: ...nce connections To add a held call to an active call Press Conference All calls that are on hold are added to the conference Hold If with a call in progress a second call arrives and is shown against a Call Appearance button you can then Hold the first call and answer the second call To put a call on hold Press Hold and answer the second call by pressing its Call Appearance button The LED beside t...

Page 9: ...call automatically To have the phone dial the last number that you dialed press Redial and then press Message Message is used to access the voicemail system if installed Once pressed the prompts given will depend on the type of voicemail system For further details refer to the Mailbox User Guides provided for the different voicemail systems supported by IP Office The message lamp at the top of the...

Page 10: ...all before transferring it wait for the called party to answer If the called party is willing to accept the call hang up to complete the transfer If the called party does not wish to accept the call press Transfer again to return to the original caller or If the line is busy or if there is no answer press Drop To return to the held call press Transfer again To transfer a new call to a held call us...

Page 11: ... be allocated to soft keys by your system administrator are not supported on these phones Answering Calls Ringing at your own extension Pick up the handset The default ringing cadences are Internal calls single ring cadence External calls double ring cadence These can be changed by your system administrator Ringing at another extension You can answer from your own phone by using Call Pick Up lift ...

Page 12: ...witch it off dial 02 To switch Forward On Busy On dial 03 To switch it off dial 04 To switch Forward On No Answer On dial 05 To switch it off dial 06 To switch Forward Hunt Group Calls On dial 50 To switch it off dial 51 Diverting Calls You can divert your calls to another extension In the examples below N is the extension to which you want your calls diverted Note If you do not answer calls at th...

Page 13: ...n list dial 10 N To delete a number from the exception list dial 11 N Note Your callers other than your exceptions either hear busy tone or are re directed to your voicemail Making Calls To make internal calls Lift the handset and dial the number of the extension you require To make external calls Dial the number prefixed by the access code if required If you hear a busy tone while dialling then t...

Page 14: ...Voicemail Ringback on dial 48 To turn it off dial 49 Dialling a number while listening to your messages invokes further facilities Once messages have been delivered they are held on the system for 24 hours this is fixed for Voicemail Lite but can be varied by your system administrator if your IP Office is equipped with VoicemailPro You can collect your voicemail from another extension by using the...

Page 15: ...ut 05 Forward On No Answer On 37 N Park Call 06 Forward On No Answer Off 38 N Ride Call 07 N Forward to Number 39 Relay On 08 Do Not Disturb On 40 Relay Off 09 Do Not Disturb Off 41 Relay Pulse 10 N Do Not Disturb Exception Add 42 Relay On 11 N Do Not Disturb Exception Delete 43 Relay Off 12 N Follow Me Here 44 Relay Pulse 13 N Follow Me Here Cancel 45 N Call Steal 14 N Follow Me To 46 Call Steal ...

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Page 17: ...old 4 11 incoming call 3 making 5 9 waiting 11 call appearance buttons 2 conference 4 11 D default feature codes 11 diverting calls 8 do not disturb 9 11 E external calls 9 F follow me 11 forwarding 8 11 H hold 4 hunt group 11 I internal calls 9 M making calls 5 9 message 1 5 P park call 11 R redial 5 relay 11 ringing cadence 3 T toggle 11 transfer 6 V voicemail 10 11 volume 1 ...

Page 18: ...roperty related to this product including trademarks and registered to Lucent Technologies have been transferred or licensed to Avaya All trademarks identified by the or are registered trademarks or trademarks respectively of Avaya Inc All other trademarks are the property of their respective owners This document contains proprietary information of Avaya and is not to be disclosed or used except i...

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