Answering Normal Calls
Answering Calls – Page 11
Answering Calls
Answering Normal Calls
The phone gives a repeated double ring for external calls, a repeated single ring
for internal calls.
To answer the call:
1. Lift the handset.
2. To end the call, replace the handset.
Answer a Message
The system can store a callers number for you to make a return call
(see page
9)
. Some standard phones have a message lamp which the system can light
when a caller leaves such a message.
If your system has a Voice Manager attached, this can also leave its number as
a message when you have new voice mail waiting in your mailbox.
To answer a message waiting lamp
:
1. Either, press the
Messages
button or lift the handset and dial
*1
. The
system rings the extension that left the message.
To
cancel a message waiting lamp:
1.
Lift the handset and dial
*2.
Replace the handset.
Answering Other Extensions - Call Pickup
You can pickup an incoming external call to any other extension regardless of
whether or not the other extension is in your group. In addition your phone can
store a pickup group number
(see below).
You can then pick up incoming
external calls ringing any phone in that group.
To pick up any ringing phone:
1. Lift the handset and dial the extension number followed by
9
.
2. Continue the call as normal.
To pick up ringing phones in a group:
1. Lift the handset and press
HOLD#
to pickup the longest ringing call.
2. Continue the call as normal.
To set the phone's pickup group:
1. Lift the handset and immediately dial
0
.
2.
Broken dial tone:
Dial
42
(pickup group)
.
3.
Loud pip:
Dial your passcode
(see page 16)
.
You will hear either:-
•
Continuous tone:
Passcode wrong. Replace the handset.
•
Three soft-tones:
Pickup group set. Dial
to cancel it.
•
Single soft tone:
No pickup group set.
Dial a group number and then dial
#
.
•
Continuous tone:
Invalid number, replace the handset.
INDeX 10.1 4602 IP Telephone User's Guide
Answering Calls – Page 11
38DHB0002UKFV Issue 1 (28/05/2003)
Answering Normal Calls