Console operations
12
DEFINITY ECS Console Operations Quick Reference
Answer calls
To answer calls:
1. A call comes in to the console:
■
You hear a 1-burst repetitive ring.
■
The caller’s name (if available) and extension displays. If this is a
call from outside, incoming trunk information displays.
■
The Position Available lamp goes off.
■
A call appearance lamp flashes.
2. Press the call appearance button where the lamp is flashing.
■
The ringing stops.
■
The call appearance lamp stops flashing, but remains on.
■
You are connected to the calling person.
3. To end the call, press the
RELEASE
button.
■
You are disconnected from the call.
■
The call appearance lamp goes off.
■
The display goes blank.
■
The Position Available
lamp goes on.
■
The console returns to the normal operating mode.
Make calls
You can make calls using the dial keypad or using the DXS selector console. To
make outside calls, you can use the dial keypad or the trunk group select buttons.
To make calls using the selector console (use number 7062 as an example):
1. At the selector console, press the hundreds group select button that is
marked
7000
. This button controls all extensions that start with 70.
2. Press the
62
button in the DXS/BLF button field.
■
A call appearance lamp goes on.
■
The Position Available lamp goes off.
■
You hear a ringback tone.
■
The display shows the dialed number.
■
The ringback tone stops when the called party answers.
3. To end the call, press the
RELEASE
button.
Summary of Contents for Definity Enterprise Communications Server
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