Avaya CALLMASTER V, User Manual

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3
Compatible Headpieces
The following Lucent Technologies headpieces can be used with these
telephones:
– Mirage
®
– Receiver fits over either ear. Not for noisy environments.
– StarSet
®
– Eartip fits in ear canal.
– Supra
®
– Adjustable headband and soft ear cushion.
–
Encore
®
–
Advanced sound technology with adjustable headband
and soft ear cushion.
– TriStar
®
– Advanced headpiece which fits over the ear.
The CALLMASTER V Recorder Interface
The CALLMASTER V’s Recorder Interface is designed for recording calls on a
standard tape recorder. (A recorder with AGC [Automatic Gain Control] is
recommended.) With this interface, a warning tone, a soft beep repeated every
13.5 seconds, notifies the agent and the calling party that the call is being
recorded.
Be aware that this tone may be a legal requirement.
The Softkeys
The softkeys are the four unlabeled round keys located directly below the
display. The four round display control buttons, labeled
Menu , Exit , Prev , and
Next
are located under the softkeys. See Figure 3.
FIGURE 3 The Display, Softkeys, and Display Control Buttons
IMPORTANT:
The use of service observing features and call recording
features may be subject to federal, state, and local laws, rules, or regulations
and may be prohibited pursuant to the laws, rules, or regulations or require
the consent of one or both of the parties to the conversation. Customers
should familiarize themselves with and comply with all applicable laws, rules,
and regulations before using these features.
Softkeys
Display
Display
Next Prev Menu Exit
control buttons