AVAYA 3904 TELEPHONE
The Avaya 3904 telephone enables users a variety of functions. Be sure to watch the display. The four “Soft Keys” at the
bottom of the display change according to what you are doing with the phone. For example, when the handset is on the
cradle, the keys read: FORWARD-CALLERS-REDIAL. When you’re on a live call it reads: CONFERENCE-TRANSFER.
Use the SHIFT key to access six more Feature Keys on the display. Use the QUIT button to exit Features.
Watch the Display
The display provides important prompts and information when placing and receiving calls and activating features.
Important Terms
PDN – Prime Directory Number. Extension number assigned to key 1 (Green Key) on your phone. When you lift your handset, you automatically access your PDN.
DN – Directory Number. Extension numbers assigned to keys on your phone other than key 1.
THE 3904 TELEPHONE
The Handsfree Key allows one to activate Handsfree. The speaker LED lights to indicate handsfree is active.
Use the Volume Control Bar to control the volume of the handset, headset, speaker, ringer, and handsfree. Increase the volume by pressing the right side of the
bar. Lower it by pressing the left side.
Press the Headset Key to answer a call on a headset (connected to the headset jack) or to switch a call from handset or handsfree to the headset.
The Mute Key allows you to listen to a conversation without being heard. This is especially useful when you only want to listen on a conference call. Push the Mute
Key again to return to a two way conversation. The Mute Key applies to handsfree, handset, and headset microphones. The Mute LED flashes when the Mute option
is in use.
The Options Key allows you to access and modify telephone options. (See below for more information).
The Quit Key ends an active application. Pressing the Quit Key does not affect the status of calls currently on your telephone. Note: If you press the Quit Key before
the Done Key, you exit without saving changes.
Press the Done Key to exit and save changes.
The Message Key provides access to your voice messaging system.
The Directory/Log Key allows you to access your Personal Directory (100 entries), Callers List (last 100 incoming calls) and Redial list (last 20 outgoing calls). See
below for more information.)
