Part D: Appendices
138
Avaya Voice Priority Processor, Avaya 3641/3645 Wireless IP Telephone, Handset Administration Tool
Message
Description
Action
DHCP Error 2.
The Wireless IP Telephone has not received a
response from the server for a request to an
IP address. It will retry until a server is
found.
DHCP Error 3.
The server refuses to lease the Wireless IP
Telephone an IP address. It will keep trying.
DHCP Error 4.
The server offered the Wireless IP Telephone
a lease that is too short. The minimum lease
time is 10 minutes but Avaya engineers
recommend at least one hour minimum
lease time. The Wireless IP Telephone will
stop trying. Reconfigure the server and
power-cycle the Wireless IP Telephone.
DHCP Error 5.
Failure during WEP Key rotation process
(proprietary feature).
DHCP Lease Exp
yyy.yyy.yyy.yyy
y…y – DHCP Server IP address.
DHCP is not responding to renewal attempts
(at least one renewal succeeded).
The Wireless IP Telephone failed to renew its
DHCP lease, either because the DHCP server
is not running, or because the configuration
has been changed by the administrator. The
Wireless IP Telephone will attempt to
negotiate a new lease, which will either work
or change to one of the above DHCP errors
(1-4).
DHCP NACK error
yyy.yyy.yyy.yyy
y…y – DHCP server IP address.
DHCP server explicitly refused renewal.
The DHCP lease currently in use by the
Wireless IP Telephone is no longer valid,
which forces the Wireless IP Telephone to
restart. This problem should resolve itself on
the restart. If it does not, the problem is in
the DHCP server.
Discov. Required
Gatekeeper rejected registration request from
the Wireless IP Telephone.
Check the H.323 gatekeeper configuration in
the Wireless IP Telephone.
Verify the gatekeeper or PBX’s configuration.
DL Not On Sector
Wireless IP Telephone software download files
are incorrect or corrupted.
Download new software from the Avaya site
per
Software Maintenance
.
DO NOT POWER OFF
The Wireless IP Telephone is in a critical
section of the software update.
None. Do not remove the Battery Pack or
attempt to END the handset while this is
displayed. Doing so may require the handset
to be returned to Avaya to be recovered.
Duplicate Addr/#
Gatekeeper rejected registration request from
the Wireless IP Telephone.
Check the H.323 gatekeeper configuration in
the Wireless IP Telephone.
Verify the gatekeeper or PBX’s configuration.
Verify the handset has been assigned the
correct extension and that no other H.323
devices share that extension.
Summary of Contents for 3641
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Page 101: ...Issue 6 January 2011 101 C Handset Administration Tool Installation How to Use ...
Page 107: ...Installing the Handset Administration Tool Issue 6 January 2011 107 ...
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