Avaya 3641, Installation, Configuration And Administration

Page: 145 / 150

Wireless IP Telephone Status Messages
Issue 6, January 2011 145
Message Description Action
Terminal Exclude Gatekeeper rejected registration request from
the Wireless IP Telephone. Verify the handset has been assigned the
correct extension and that no other H.323
devices share that extension.
TFTP ERROR(x):yy A failure has occurred during a TFTP software
download. (x) = The file number which was
being downloaded. yy = an error code
describing the particular failure. Possible error
codes are:
01 – TFTP server did not find the requested
file.
02 – Access violation (reported from TFTP
server).
07 – TFTP server reported "No such user" error.
81 – File put into memory did not CRC.
FF – Timeout error. TFTP server did not respond
within a specified period of time.
Error code 01, 02 or 07 – check the TFTP
server configuration.
Error code 81 – the Wireless IP Telephone
will attempt to download the file again.
For other messages, END the Wireless IP
Telephone, then turn it on again to retry the
download. If the error repeats, note it and
contact Avaya Technical Support.
Too Many Errors The Wireless IP Telephone continues to reset
and cannot be recovered. Fatal error. Return handset to Avaya.
Trying
xxx.xxx.xxx.xxx The phone is attempting to register with the
Avaya Aura™ Communication Manager at IP
xxx.xxx.xxx.xxx.
This display is a progress indicator, and may
not appear long enough to recognize during
a normal check-in. If the Wireless IP
Telephone appears to hang at this message,
showing one or more IP addresses, it
indicates that the Communication
Manager(s) being contacted is not
responding. Check that the Communication
Manager is active, that the Wireless IP
Telephone is getting the correct IP address
for the Communication Manager(s), that the
Wireless IP Telephone is correctly configured
on the Communication Manager, and that
there is a LAN connection between the AVPP
and the Communication Manager.
If no issues were found with the
Communication Manager, then verify the key
information in case of security = WEP / Open
System.
Undefined Error The system is rejecting the registration of the
Wireless IP Telephone with an unrecognized
error code.
If this condition persists, contact the Avaya
system administrator.
Unknown
xx:yy:zz A phrase is missing from your phintl file. Download new software from the Avaya site
per
Software Maintenance .
Unreachable Dialed number does not exist. Check number and try again.
Unsupp Transport Gatekeeper rejected registration request from
the Wireless IP Telephone. Verify the gatekeeper or PBX’s configuration.
Ensure the gatekeeper and PBX will support
version 2 of the H.323 protocol.