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17.2 Troubleshooting Checklist
A.
When the tablet does not work properly:
⚫
Ensure the tablet has been registered online.
⚫
Ensure the system software and diagnostic application software are properly
updated.
⚫
Ensure the tablet is connected to the Internet.
⚫
Check all cables, connections, and indicators to see if the signal is being
received.
B.
When battery life is shorter than usual:
⚫
This may happen when you are in an area with low Wi-Fi signal strength. Turn
off your device when not in use.
C.
When the tablet cannot be turned on:
⚫
Ensure the tablet is connected to a power source or the battery is charged.
D.
When you are unable to charge the tablet:
⚫
Your charger may be out of order. Contact your nearest dealer.
⚫
You may be attempting to use the device in an overly hot/cold temperature. Try
changing the charging environment.
⚫
Your device may have not been connected to the charger properly. Check the
connector.
NOTE
If your problems persist, please contact Autel’s technical support personnel or your local
selling agent.
17.3 About Battery Usage
Your tablet is powered by a built-in Lithium-ion Polymer battery. This means that, unlike
other forms of battery technology, you can recharge your battery while some charge
remains without reducing your tablet’s autonomy due to the “battery memory effect”
inherent in those technologies.
DANGER
1.
The built-in Lithium-ion Polymer battery is factory replaceable only; incorrect
replacement or tampering with the battery pack may cause an explosion.
2.
Do not use a damaged battery charger.
⚫
Do not disassemble or open crush, bend or deform, puncture or shred.
⚫
Do not modify or remanufacture, attempt to insert foreign objects into the battery,
