16 | Help
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Operating manual Fireplac inserts schieb flat + II
102
Problem
Cause
Solution
Ceramic windows become sooty
very quickly
Unsuitable wood used
Use dry unrefined wood. See inform-
ation about this in the Fuel section
Operating temperature not reached Bring fireplace insert to the operat-
ing temperature
Sooting up of the window after 8- 10
hours of fires is normal
Chimney draft too low
Contact chimney sweep
16.1 Firebox lining
The lining of your fireplace insert consists of Keramott, a high-quality material with special combustion
properties and an attractive appearance. During or after operation this lining may have superficial hair-
line cracks, which do not however affect functioning. Replacement of such parts is not required!
16.2 What to do in the event of a chimney fire
If fuel used is incorrect or too moist, then due to deposits in the chimney this may lead to a chimney
fire.
1) Call the fire department and the district master chimney sweep!
2) Close the combustion air.
3) Enable access to the cleaning openings (e.g. basement and attic).
4) Remove all flammable material from the chimney.
5) Inform your district master chimney sweeper before recommissioning your fireplace insert and
have your chimney checked for any damage.
16.3 What to do in the event of faults
Should faults occur on the fireplace insert, your dealer will require the following details:
• Serial number and appliance model as per the nameplate
• Original invoice (date of sale)
16.4 What if....?
... the fire smoulders or goes out on its own?
• Is the existing throttle valve open?
• Is the existing start-up flap (for an installed heat recovery surface) in the correct position?
• Is the air controller open (+)?
• Are you using dry wood?
• Is the external temperature too high (>15 C°)?
... the room is not sufficiently warm?
• Are the convection air grilles opened?
• Is the existing start-up flap conducting the heating gases over the heat recovery surfaces?
• Is the chimney draft too high?
... the fire combusts too quickly and uncontrolled?
• Has the combustion air supply been throttled after the operating temperature has been reached in
the firebox (+ / -)?
• Are the seals on the inside of the door frame in condition all the way round?
