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What Third Party Platforms are compatible with the AOne System?
Most of our Products and Features are compatible with the following Systems:
- Alexa Plus (Amazon Alexa with a ZigBee Hub, Devices will be paired directly)
- Samsung SmartThings - Aeotec (V2 & V3, Devices will be paired directly)
When using third-party Hubs, check which Devices are compatible or get in touch with us as not all
products are supported on third-party platforms and some products may stop being supported.
To be able to take full advantage of the Products and their features, as well as ensure they are up to
date, we highly recommend using the Aurora AOne Hub.
Platforms such as Home Assistant, ZigBee2MQTT or IFTTT are currently not officially supported.
There is no way to OTA Devices if they are not paired to one of the approved Hubs.
We are investigating a way to provide these files so that users can update their Devices if they are
paired to other Hubs/Platforms.
Why can you not turn off the LED for the Double Sockets?
The BS1362 safety standard states that any socket that has the ability to be switched must be able to
indicate its on or off status. so we can dim them low, but it has to be visible whether it is on or off.
As a legal requirement, the lowest you can have is Low Brightness.
What are the Wired Rotary Dimmers named as in the App?
(Inline) is the one wired into the lights (what you call a Master Dimmer) and (Control) is the one that
controls the inline dimmer (what you would call a Slave Dimmer).
