Service Functions, Problem Solving
57
The version number of the software used in this PBX can be requested
via system telephone (COMfort 1000, 1200 or 2000), a connected sys-
tem display SD-420 (special accessory) or via any internal telephone,
as described here:
The version number is compounded by two digits and one letter (e. g.
1.2b) and is output on the phone with help of four digits:
왎
1st digit: before the comma;
왎
2nd digit: after the comma;
왎
3rd and 4th digit: letter, e.g. a=01, b=02,..., z=26)
Telephones with the correct authorization can activate call forwarding
settings. The possible problem is that the call forwarding settings are
forgotten later.
If this problem occurs on single telephones, the initializing of the corre-
sponding telephone may help. The connection of the PC may not be
necessary. But consider the possibility that you will probably delete set-
tings that you will have to reconfigure later again.
If the call distribution of incoming external calls does not work as it was
configured first, it is possible that MSN/DDI call forwarding settings
were activated by the individual subscribers. You can switch them all off
at the same time (see
chapter Reset MSN/DDI Call Forwarding Settings
If this does not help you, it is possible to initialize the PBX with the but-
tons (see
chapter Return to the Default Factory Settings on page 56
Initialize Telephone Settings
With the following initialization functions, you will reset the settings for
subscriber call forwarding, Follow-Me, recalls, exchange line reserva-
tions, calls without dialling and call protection.
Thanks to the function „Remote Programming“ you are able to read or
save the configuration data of the customer´s PBX during an external
connection.
A remote programming can be realized when observing the following
requirements:
왎
an ISDN PC-controller with CAPI 2.0 support operating on the pub-
lic telephone network or on the internal S
0
port of an ISDN PBX.
왎
or: PC connected to the USB interface of a COMpact 4410 USB or
COMpact 2206 USB. To simulate the functionality of an ISDN PC-
controller on the internal S
0
port, the Auerswald USB driver as well
as the Auerswald CAPI 2.0 driver has to be installed on the PC (see
CAPI/TAPI manual). You also have to configure an internal sub-
scriber „ISDN PC-controller“ on the „USB port“ with COMset.
왎
or: PC that is connected to a COMfort 2000 via USB interface. In
order to imitate the functions of an ISDN PC controller with a system
telephone on the internal S
0
port, the Auerswald USB driver as well
as the Auerswald CAPI 2.0 driver have to be installed on the PC
(see CAPI manual). Besides this you have to configure an internal
subscriber „ISDN PC-controller“ with the configuration program of
your PBX (on the same internal S
0
port as the COMfort 2000).
You should only store data into the PBX, if it is idle (that
means not during business hours) because all calls will auto-
matically be interrupted by the PBX.
If you connect your ISDN PC-controller directly to the external NT for
remote programming, no outgoing MSN will be selectable.
Interrogate the Firmware Version
b 7 Q 56 #
f
Interrogate the firmware
version by telephone
public password
Output digit by digit (see example B:
), followed by an acknowledgement tone
Reset Settings (Initialization)
b 7 Q 04 #
your
telephone
public
password
Remote Programming
☞
Summary of Contents for COMpact 2206 USB
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