Make Calls with normal Telephones and change Settings
Forward external Calls to stay reachable (Call Forwarding for external Numbers)
41
Note: Phone numbers to be rerouted are telephone numbers dialled
by external callers (local PBX base DDI or local
MSN or local analogue telephone number).
If a preferred exchange line was configured for a telephone and the
same number is always transmitted for business calls, you can sim-
plify the configuration of the call forwarding. If you configure a call for-
warding for this group on the corresponding telephone, you can enter
the programming digit sequence without the telephone number to be
forwarded, that means “##96# “.“.
On the system telephones COMfortel 1100/1500/2500/2500 AB/VoIP
2500 AB the call forwarding for external numbers can comfortably be
switched via function key or via menu (see manual of the telephone).
For call forwarding on busy to an analogue connection via the net-
work provider, the following applies: The central office only detects
whether the analogue connection is busy. The central office does not
detect whether the telephones being called are busy. This means the
following:
As soon as the analogue connection becomes busy, call forwarding
on busy is also carried out. This also occurs when internal subscrib-
ers that are set to accept the calls for this connection during normal
call distribution are available.
Even if the analogue connection is available, but the internal sub-
scriber that is set to accept calls on this connection during normal call
distribution becomes busy, no call forwarding on busy is carried out.
Note: Phone numbers to be rerouted are telephone numbers dialled
by external callers (local PBX base DDI or local
MSN or local analogue telephone number).
If a preferred exchange line was configured for a telephone and the
same number is always transmitted for business calls, you can sim-
plify the configuration of the call forwarding. If you configure a call for-
warding for this group on the corresponding telephone, you can enter
the programming digit sequence without the telephone number to be
forwarded, that means “##96# “.“.
On the system telephones COMfortel 1100/1500/2500/2500 AB/VoIP
2500 AB the call forwarding for external numbers can comfortably be
switched via function key or via menu (see manual of the telephone
book).
Forward Exchange Line Number “on Busy“ to an external Telephone if the internal Telephones are busy at the Moment
b
##96m #
*67*
r
#
Corresponding
telephone
Telephone number to be
forwarded*
*
External telephone number without exchange line access number (also with a direct exchange line telephone).
Configure with external target
external telephone number **
**
Exchange line access number 0 + external telephone number (If you use a direct exchange line telephone for the entry, the exchange line access number 0 is left out.)
or short-code dialling number (If you use a direct exchange line telephone for the entry,
**
is preceding the short-code dialling number.)
or
*67#
activate
or
#67#
deactivate
Forward an Exchange Line Telephone Number “on no Reply“ in Case of a short Absence
b ##96m #
*61*
r
#
Corresponding
telephone
Telephone number to be
forwarded*
*
External telephone number without exchange line access number (also with a direct exchange line telephone).
Configure with external target
external telephone number**
**
Exchange line access number 0 + external telephone number (If you use a direct exchange line telephone for the entry, the exchange line access number 0 is left out.)
or short-code dialling number (If you use a direct exchange line telephone for the entry,
**
is preceding the short-code dialling number.)
or
*61#
Activate
or
#61#
Deactivate