Auerswald COMmander Basic Operator'S Manual Download

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Make Calls with normal Telephones and change Settings

Make external Call through the PBX (Call Through)

Call Through: This function enables the use of the Least Cost Rout-
ing of the PBX for e.g. the travelling sales man. To avoid high costs
when making e.g an international call with the mobile phone you can
call the PBX first and you will be connected to the requested target by
it. The function Call Through enables the post dialling of any tele-
phone number.

The biggest savings can be achieved if the telephone number of the
PBX has been selected as a favourite special telephone number (e.g.
“TellyActive Local“ or “Partner & Family“) at the mobile phone pro-
vider.

Note: For safety reasons: There is a time limit for outbound external
Call Through calls in the PBX (1-99 minutes).

If configured, the PBX will support Least Cost Routing for Call
Through calls.

If the telephone number transmitted by the mobile telephone is not
authorized to use Call Through, the caller hears the busy tone. The
telephone number has to be configured in the telephone book of the
PBX with the Call Through authorization. There is also configured if
the dialled telephone number is checked against the Call Restrictor
or the Call Deblocker.

Thanks to the call forwarding (CF) for subscribers you are able to for-
ward internal and external calls that are targeted to your telephone to
other internal telephones or external connections. You or your corre-
sponding substitution can take these calls on another telephone.

So this call forwarding enables you or your corresponding substitu-
tion to be always available under your telephone number even if you
cannot take a call on your original telephone.

As there may be different reasons for not being able to take a call e.g.
you are absent for a shorter or longer period or you are just talking on
your telephone, there are three different types of call forwarding: the
CF unconditional, the CF on busy and the CF on no reply.

Forward telephone “unconditional“: If you abandon your tele-
phone for a longer period (e.g. you start off on your holidays) and like
to avoid that the telephone always rings in vain, you are able to for-
ward the calls to the telephone of your substitute (e.g. to the your col-
league or to the answering machine). Or if it is possible to take the
calls on another telephone e.g. your mobile phone, you will be able to
forward them also to an external connection.

Forward telephone “on Busy“: If you are often busy and having
long calls and like to save other callers from long waiting time, you

can activate the CF on busy. Then incoming calls are forwarded to
another telephone (e.g. to one of your colleagues or to the answering
machine) if your telephone is busy at the moment.

Forward telephone “on no Reply“: If you like to be sure that some-
body takes your calls even if you leave the room for a short moment,
you will reach this by switching on the CF on no Reply. If you do not
take the call within 20 seconds (configurable), the call will be for-
warded to another telephone (e.g. of your colleague).

Important: A call forwarding configured by the user can be always or
on certain times be over-programmed by the settings of the adminis-
trator (see

chapter View and modify the Properties of your own Sub-

scriber Port on page 63

For the configuration of call forwardings to external targets the tele-
phone has to be authorized (see

chapter View and modify the Prop-

erties of your own Subscriber Port on page 63

If you configure an internal telephone as forwarding target, it needs
at least the authorization for incoming external calls to receive for for-
warded external calls.

Note: For each of the three Call Forwarding options a different desti-
nation can be configured.

Make external Call through the PBX (Call Through)

Start a Call Through Connection

y m

Call Through
number

tone
(1 s)

now con-
tinue with
DTMF

external telephone number with preceding area code (also out of the
telephone book of the mobile telephone)

conversation

** r

Short-Code Dial Number of the PBX

conversation