69
9.4
Error handling (FAQ)
Problem with internet radio streams:
A good, stable and fast connection to the internet, network is the most
significant item. If your local conditions are fine, dropouts may be the
problem of the radio stations broadcast. Switch to another station. If there
is no problem it is perhaps a problem of the radio stations broadcast.
Maybe it is overloaded.
Local problems could be an overload of your network, by downloads
from the internet or data, which is moved through your network as well
as other streaming (e.g. video). Reduce or quit connections to receive
internet radio without dropouts. A bad Wi-Fi connection could also cause
dropouts.
No control:
Switch off your device through the power button on the front panel. Then
switch off the mains circuit breaker on the back panel. If there is no ac-
tion while you press the power button on the front, directly take the mains
circuit breaker on the back panel. Wait 20 to 30 seconds until you switch
on again. If there is still a problem, contact your local dealer for support.
Which control has no function: If the remote control does not react, try
the front panel keys, maybe it is only a problem of the remote control.
Remote control has no function:
Please check the batteries first and replace them if necessary.
Please check the position of the DIP switches (see section
"7.3 - Settings
for Audionet DNC" on page 30
).
The software Audionet RCP does not establish a connection to DNC:
Restart your software and search for DNC again.
If this is without success, switch off the DNC (first stand-by, then mains
switch on back panel) and wait 30 seconds. Start up your DNC again and
switch to NET input. Wait until the display does not read
Booting
any-
more. Now start your software Audionet RCP and search for DNC.
If there is still a problem, check your network and network settings or ask
your network administrator for support. In case there is still a problem
connecting the RCP to the DNC, try resetting the network module to fac-
tory defaults (main menu
Factory Default Reset
, menu item
Re-
set Network Module
) and re-configure your network settings if nec-
essary.
