- Important Information -
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14.3 Guarantee
AUDIOLINE equipment is produced and tested according to the latest
production methods. The implementation of carefully chosen materials and
highly developed technologies ensure trouble-free functioning and a long
service life. The terms of guarantee do not apply where the cause of
equipment malfunction is the fault of the telephone network operator or any
interposed private branch extension system. The terms of guarantee do not
apply to the standard batteries or power packs used in the products. The
period of guarantee is 24 months from the date of purchase.
All deficiencies resulting from material or production faults which occur during
the period of guarantee will be eliminated free of charge. Rights to claims
under the terms of guarantee are annulled following intervention by the
purchaser or third parties. Damage caused as a result of improper handling or
operation, incorrect positioning or storing, improper connection or installation,
Acts of God or other external influence are not covered by the terms of
guarantee. In the case of complaints, we reserve the right to repair or replace
defect parts or provide a replacement device. Replacement parts or devices
become our property. Rights to compensation in the case of damage are
excluded where there is no evidence of intent or gross negligence by the
manufacturer.
If your device shows signs of defect during the period of guarantee, please
return it to the sales outlet in which you purchased the AUDIOLINE device
together with the purchase receipt. All rights to claims under the terms of
guarantee in accordance with this agreement must be asserted exclusively
with regard to your sales outlet. Two years after the purchase and transfer of
our products, claims under the terms of guarantee can no longer be asserted.
