− Troubleshooting −
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9
Troubleshooting
Should problems arise with the telephone, please refer to the following
information first. In the case of technical problems, contact our Hotline,
tel. 0180 5 00 13 88 (Telekom costs at time of going to print: 12 ct/min).
In the case of claims under the terms of guarantee, contact your sales
outlet. There is a 2 year period of guarantee.
Faults
Corrective measures
No telephone calls
possible
−
The telephone line is not connected
properly or is defective. Only use the
telephone connection cable supplied.
−
Test whether the telephone connec-
tion is in order by using another tele-
phone.
−
The power adaptor plug is not plugged
in or there is a complete power failure.
−
The rechargeable batteries are empty
or defective.
−
The handset is too far from the base
station.
Connection is disturbed or
cut off
−
The handset is too far from the base
station.
−
The base station is in an unsuitable
location.
Dialling not possible
−
Dialling mode is set incorrectly.
The system no longer
responds or is in an unde-
fined state
−
Reset all the functions to their default
settings.
−
Disconnect the power adapter plug
briefly from the power socket.
The handset switches off
automatically
−
Place the handset in the base station
for 14 hours. Replace the rechargea-
ble batteries.