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400HD Series IP Phone with Microsoft Lync
Administrator's Manual
84
Document #: LTRT-09936
3.
To prevent users from selecting or changing the music played on hold, run the
following command defining the audio file:
Set-CSClientPolicy -EnableClientMusicOnHold:$TRUE -
MusicOnHoldAudioFile <Audio file Path>
¾
To choose the music to be played on the IP phone:
1.
Open the ini configuration file in an editor like Notepad.
2.
Configure the 'lync/moh/url' parameter with the required file transport
(ftp,tftp,http). The format supported by the IP phone is:
i
WAV linear 16k 16 bit -OR-
i
WAV a/u law
3.
Save and close the file and load it to the phone.
4.3
Configuring Timeout for 'Inactive' Status to change
to 'Away'
IP managers can set the length of time it takes for the phone to change from 'Inactive'
status to 'Away' status, using the lync/presence/state_change_timeout configuration file
parameter.
Regardless of the parameter's value, it takes five minutes for the phone to change from
'Available' to 'Inactive' status.
4.4
Group Call Pickup (GCP)
GCP lets an employee take a call coming in on a colleague's phone, on their phone. If an
employee in an open space hears a colleague's phone ringing and knows that colleague is
unavailable, instead of having the call go unanswered and routed to Voice Mail, the call
can be redirected and answered by the available employee. Only employees configured in
the Lync server's GCP parameter can pick up the call.
To pre-configure Microsoft's Lync server for GCP capability, see:
http://technet.microsoft.com/en-us/library/jj945645.aspx
Refer to all subsections.
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Summary of Contents for 420HD
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