Dante-MY16-AUD2 User Guide
Copyright © 2016 Audinate Pty Ltd. All rights reserved.
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Troubleshooting
Introduction
Problems or issues related to Dante and setting up your Dante-MY16-AUD2 card tend to fall in one of three
areas:
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Network Configuration
o
Standard networking issues
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PC /Mac network configuration and firewalls
o
Switches and cables
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PC Application Configuration
o
Install issues
o
Audio application configuration confusion
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Dante Configuration
o
Clock configuration
o
Mismatched sample rates
Network Configuration – Gigabit Ethernet
All your Dante-MY16-AUD2 cards require a Gigabit Ethernet interface.
This means that they should be connected to either:
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A Gigabit Ethernet Switch
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A PC or Mac with a Gigabit Ethernet interface
What are the symptoms of NOT using Gigabit Ethernet?
The Orange, right hand side Gigabit LED will NOT be lit:
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The Dante-MY16-AUD2 card will take a much longer time than usual for the Sync light to turn green
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The Primary Link Speed of the card in the Device Info tab in Dante Controller shows 100Mbps IN
RED:
