Making calls via multiple lines (MultiLine)
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Third-party monitoring
During a call, a predefined party can be prompted to join the call as a
"witness" using the "Slnt Mon Req" programmed function key. The
third party on the call is not informed that a "witness" is joining the
call. The "witness" cannot participate in the call; they can only hear
what is being said.
Prerequisite:
Third-party monitoring is configured on your system
and the "Slnt Mon Req" programmed function key is configured on
your phone. You are conducting a call. "Privacy" must be deactivated.
Briefly press the programmed function key "Slnt Mon Req" twice. The
"witness" hears a special tone on their phone and the message "Con-
nect witness or tape" appears on both your display and the "witness"
display.
j
The "witness" lifts the handset.
or
The "witness" presses the line key for the line on which the call is
being conducted.
The "witness" can now listen to the call without being noticed.
Deactivating
Press the programmed function key "RTRLN. The status of the line key
offered flashes quickly.
When configuring and using third-party monitoring, please note
the applicable data protection regulations.
Slnt Mon Req
Line 1
Only the "witness" can end silent monitoring by hanging up or by
pressing the line key.
RTRLN