A T O N
AH66T
INSTALLATION MANUAL
©
ATON 2010
|
All rights reserved
.
Page 53
C2 Communication Control
Symptom
Possible Cause
Solution
No Music-On-Hold
1.
Tuner not on a station.
2.
MOH Input Level on C2 is turned
down.
1.
Tune station.
2.
Adjust MOH Input Level – See C2 Manual
No Page or Door
Chime audio.
Music
does not
mute
when page or
doorbell is
activated.
1.
Zone is in Do-Not-Disturb
2.
A-Net to VIANet connection faulty or
not connected.
3.
Programming
1.
De-Activate Do-Not-Disturb setting
2.
Verify/Connect A-Net to VIANet connection. See page
32 for color code.
3.
Zone set to Do-Not-Disturb in the ATON SystemWorx
software.
No Page or Door
Chime audio.
Music
does mute
when page or
doorbell activated.
1.
C2 Page/Doorbell Output level
turned down too low.
2.
PG/DB Output from C2 not
connected to PG/DB Input of
AH66T.
3.
AH66T Zone Volume too low.
1.
Adjust PG/DB Output of C2. See C2 Manual.
2.
Connect PG/DB Output of C2 to AH66T. Use RCA “Y”
connector for multiple AH66T chassis.
3.
Adjust volume.
No Source audio -
Constant single or
double “beep”
heard over speakers
1.
Phone is off-hook
2.
Caller has been left on hold.
1.
Hang phone up.
2.
Pick up caller on hold.
(See C2 Manual for additional information.)
