MAINTENANCE / TROUBLESHOOTING
FREQUENCY
ACTION
DETAILS
Check drive belt(s) for wear.
Immediately replace belts that show signs of damage or
excessive wear. Look for any cracks, frayed fibers, or other
irregularities. Inspect through two manual rotations.
Check all hardware is securely
tigthened.
Tighten hardware such as wheel nuts, truck screws, and battery
box screws as needed.
Check toher parts such as wheels and
grip tape for excessive wear.
Purchase replacements from www.atomlongboards.com or your
local dealer.
Every 250 miles (400km) or every 6
months, whichever comes first.
Replace belts.
Replace regardless of condition. For an average rider in a region
that uses daylight savings time you can remember to change belts
when you change your clock.
When battery capacity is no longer
acceptable.
Replace battery.
Lithium batteries lose capacity over time (approx 20% loss after
500 charging cycles). Contact Atom longboard customer service
for replacement options.
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
My board is not charging. The light
on my charger does not come on.
Charger cord is not properly plugged
into wall, charger, or board.
Check that power cord is well connected at wall outlet, charger,
and board. All should be pushed in fully. Check that wall outlet is
turned on.
I pressed the power button on my
board. The power light does not
come on (no lights on board).
Battery in board is depleted.
Charge board.
Board might not have booted up
correctly.
Turn off board and remote. Wait 5 seconds, then try again.
Remote has not been correctly paired
with board.
Pair your remote with your board by following the steps in
"PAIRING REMOTE WITH BOARD" section of this manual.
I pressed the power button on my
board. The power light is flashing
red. Board won't accelerate.
Your board's battery is extremely
low.
Fully charge your board as soon as possible.
I stopped riding for a few minutes.
When I jumped back on my board it
wouldn't work.
To save battery your board will
automatically turn itself off after a
few minutes.
Turn board on again by pressing and holding power button for a
few seconds.
Stop riding. Check if the battery warning light (the very bottom
LED) is flashing. If flashing slowly, charge remote control. If
flashing fast, charge board. Once charged, test again in a safe
and flat area at low speed.
TIP: Remember to hold remote at or below waist level at all
times. One of the worst places to hold your remote is on top of
your head.
TIP: Avoid riding in areas with nearby cell phone towers, radio
towers, high voltage power lines, or other electromagnetic
equipment.
1. Try accelerating more gradually, and decrease cruising speed.
Coast when possible. The slower you go the further you'll go.
2. A lot of power is used when starting from a stand-still. If you
feel comfortable doing so, start by pushing off with your foot to
conserve power / extend range.
3. To get the most out of your regenerative braking try to brake
lightly. Hard braking loses more energy to heat.
Ride time / range is less than when I
first got my board.
The capacity of your battery (the
amount of power it holds) decreases
gradually over time. After 500 charge
cycles, your battery will have lost
approximately 20% of it's capacity.
Consider replacing battery when ride time / range is too low for
your needs. Contact Atom Electric customer service department
for help.
My board feels unstable or wobbles
at high speeds.
Your trucks' kingpins are too loose
for your weight.
Increase the resistance of your bushings by tightening your
kingpin nuts on both trucks (turn nut clockwise).
My board is too difficult to turn. I
want to turn sharper.
Your trucks' kingpins are too tight for
your weight.
Decrease the resistance of your bushings by loosening your
kingpin nuts (turn nut counter-clockwise). Never loosen nut past
the point where the kingpin threads are flush with the top of the
nut.
I love riding my board but I'm getting
a little bored.
Are you riding alone?
Persuade some friends to buy Atom Electric boards. The more
people you ride with, the more fun you'll have. Share your riding
experiences online.
TROUBLESHOOTING
MAINTENANCE
Before and After Every Ride
I pressed the power button on my
board and on my remote but my
board won't respond to remote. The
board's power light glows red, but
one of the "speed mode" lights on
the remote is blinking.
My board temporarily didn't respond
to my remote while I was riding.
Signal loss between board and
remote.
Ride time / range is less than I
expected.
Range varies depending on rider
weight, riding surface, hills, wind,
clothing, and most importantly riding
habits. To achieve maximum range
try some of these tips:
POWER / CHARGING
RIDING
MAINTENANCE
