Problem
Possible Cause
Possible Solution
VSC will not
turn on
Power is off
Turn power on/Test or reset GFCI outlet
Power failure
Check power supply or
contact local power company
Power cord is not
connected
Connect power cord
VSC will not
respond to the
remote control
Depleted batteries/
battery connection
Replace batteries/ Verify orientation
Remote is not synced
with the VSC
Unplug VSC for 10 seconds. Plug back
in and press the power button on the
remote to re-sync
VSC is out of range
Decrease distance
Diminished pump
flow rate or
no/intermittent
water flow
Flow level is set too low
Raise the flow level on the VSC
Incorrect timer settings
Verify timer is set correctly
Low water level
Stop operation/Raise water level
Pump requires service/
maintenance
Follow manufacturer recommendations
for pump service and maintenance
Troubleshooting Guide
Always turn off power to the VSC before inspecting the pump. Failure to observe this
precaution can result in a serious accident. Before ordering repairs, carefully read through
this instruction booklet. If the problem persists, contact your dealer.
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