ATI Technologies FireGL X3-256 User Manual Download Page 39 | Manualshive

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Troubleshooting 33

CHAPTER 5:

Reference

This chapter offers troubleshooting tips and provides customer-care,
warranty, and compliance information.

Troubleshooting

The following troubleshooting tips may help if you experience problems.
ATI’s documentation contains helpful installation/configuration tips and
other valuable feature information. Please contact your dealer for more
advanced troubleshooting information.

More troubleshooting information can be found on the ATI Web site.
Please visit

ati.com

and select Customer Care.

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Summary of Contents for FireGL X3-256

Page 1: ...ATI FireGL TM X3 256 User s Guide P N 137 50048 20...

Page 2: ...ng such products or this documentation for any interruption of service loss or interruption of business loss of anticipatory profits or for punitive incidental or consequential damages in connection w...

Page 3: ...is a safety feature If you are unable to insert the plug into the outlet contact your electrician to replace the obsolete outlet Do not defeat the safety purpose of the grounding type plug Secure Atta...

Page 4: ...iv...

Page 5: ...oftware 15 HYDRAVISION Multi monitor Management 15 Installing Drivers and Software in Windows 15 Software Installation Prerequisites 15 Monitor Configuration 17 Reinstalling Drivers 18 Display Propert...

Page 6: ...n 39 FCC Compliance Information 40 Industry Canada Compliance Statement 40 CE Compliance Information 40 Informations de conformit de la CE 41 Electrical Safety 41 VCCI Class B ITE Compliance Informati...

Page 7: ...neers and animators and runs the latest OpenGL and Microsoft DirectX applications Features of your FireGL workstation graphics card Real time photo realistic rendering and animation Stable and reliabl...

Page 8: ...I product Hardware Intel Pentium 4 Xeon AMD Athlon 64 K7 XP or compatible 128 MB of system memory 256 MB or more for best performance Motherboard with free AGP 8X 4X slot and correct chipset driver CD...

Page 9: ...w to determine the motherboard chipset on your system 1 Open the Control Panel from the Start Menu and select System in Windows XP s Category View System can be found under Performance and Maintenance...

Page 10: ...l Previous Graphics Card Drivers To ensure the successful installation of your new FireGL card you must uninstall the drivers for the existing graphics card before removing it from your computer L WAR...

Page 11: ...te to the Control Panel and select Add Remove Programs 3 Select your current graphics card drivers and select Add Remove The wizard will help you remove your current display drivers Note If the previo...

Page 12: ...6 Before You Begin...

Page 13: ...erboard containing an on board graphics solution and do not intend to use it as part of a multiple monitor display disable it 2 Shut down and disconnect your computer system 3 Remove any previously in...

Page 14: ...Y Power Supply Z Hard Drive Power Cable Connector 4 Pin Power Connection Power Extension Cable Power Connector to Graphics Card Power Extension Cable Power Connector to Hard Drive _ Power Extension C...

Page 15: ...ntil the card is fully seated 7 Remove the power cable from the hard drive power connector 8 Connect the power extension cable to the 4 pin power connection on the graphics card 9 Connect the power ex...

Page 16: ...s The following connections are available Your FireGL card can connect one or two monitors either DFP digital CRT or analog VGA as well as a stereographics device You will need to use an adapter to co...

Page 17: ...a VGA to DVI I Adaptor X VGA Monitor Connector Y VGA to DVI I Adaptor Z DVI I Connection Display Configuration Connector s Used Comments Single DFP display DVI I connector DFP digital flat panel displ...

Page 18: ...UNSUPPORTED Quad buffered stereographics will not function correctly if two monitors are enabled Disable one monitor before using stereographics CRT display DFP display Quad buffered stereographics de...

Page 19: ...will be running in a basic video mode Higher refresh rates are not available at this stage of the installation Once you have installed the FireGL drivers and software you can use the Display Propertie...

Page 20: ...14 Detailed Installation...

Page 21: ...the HYDRAVISION check box For more information concerning HYDRAVISION consult the user s guide included on the ATI Installation CD ROM Installing Drivers and Software in Windows You will need to inst...

Page 22: ...operating system has started If your CD ROM auto run is not enabled or the ATISETUP utility does not start automatically a Click the Start button in the task bar b Click Run c Select ATISETUP EXE fro...

Page 23: ...drop down list 5 Click OK until you return to the desktop To set up a multi monitor display 1 From the Start menu click Control Panel then Display Click the Settings tab to access the basic multi moni...

Page 24: ...anual reinstallation To reinstall drivers using the ATISETUP utility You can always install the drivers using the ATISETUP utility on the ATI Installation CD ROM The ATISETUP utility will start automa...

Page 25: ...ed display multiple monitor and 3D graphics features in ATI s Display Properties options ATI Displays Tab The ATI Displays tab provides control over multiple monitor features Here you can enable disab...

Page 26: ...e configurations that have previously been created New configurations can be entered here and then saved using the Save button Hotkey Associates a hotkey with a scheme To input the hotkey highlight th...

Page 27: ...must be enabled Extended Desktop mode is enabled through the Windows Display Property dialog under Settings For more information consult your Windows documentation To assign your Primary monitor 1 Cl...

Page 28: ...settings will only be apparent within a full screen 3D application environment Profiles for Indicates whether the profiles in the drop down list are for your Desktop or a full screen 3D environment P...

Page 29: ...ve Brightness slider Increases or decreases the color brightness of your Desktop or full screen 3D application Changing the brightness adjusts the vertical position of the color curve Contrast slide I...

Page 30: ...button 2 Select the profile name from the drop down list box 3 Click Apply or OK To apply the settings for a Full Screen 3D profile 1 Choose the Full Screen 3D radio button 2 Select the profile name...

Page 31: ...Current Profile action through the Hotkeys dialog make sure that the profile you prefer is selected from the drop down list box and click OK Once inside the 3D application use the hotkeys to trigger t...

Page 32: ...tions You can also enable or disable the ATI taskbar icon from this dialog The Options Tab ATI Options Tab Version Information Shows the driver build version Details button Gives access to the Details...

Page 33: ...I taskbar applications and removes the ATI icon from your system tray Show ATI icon on taskbar Removes replaces the ATI icon from the system tray without disabling the ATI icon applications Disable qu...

Page 34: ...add the information to the necessary Windows registry settings If prompted restart Windows If you subsequently experience problems with your application or if you want to try to optimize the performan...

Page 35: ...tereo display only available for those FireGL cards equipped with a stereo video connector SMOOTHVISION improves image quality by removing jagged edges anti aliasing from 3D images resulting in smooth...

Page 36: ...option results in high quality images at the price of a negligible reduction in the application s performance When Always on is enabled you can apply anti aliasing using different sample patterns and...

Page 37: ...option requires a stereographics connection on your FireGL card Enabling this feature while using compatible stereo glasses and applicable software provides an immersive 3D stereo display L The Enable...

Page 38: ...32 ATI Advanced Settings Tab...

Page 39: ...e following troubleshooting tips may help if you experience problems ATI s documentation contains helpful installation configuration tips and other valuable feature information Please contact your dea...

Page 40: ...he card Make sure that the monitor and computer are plugged in and receiving power If necessary disable any built in graphics capabilities on your mother board For more information consult your comput...

Page 41: ...a cable is digital only DVI D but not integrated analog digital DVI I Refer to your monitor s documentation and contact your supplier or the manufacturer of the DFP monitor for information on how to o...

Page 42: ...se of an address conflict try to modify the I O address of the add on card that causes the conflict To support the special graphics processor on the FireGL card the system BIOS should automatically as...

Page 43: ...and French Telephone Argentina 0800 333 5277 9 00AM 5 30PM EST Monday to Friday Toll free Support available in English Spanish and Portuguese Telephone Brazil 0800 891 9068 9 00AM 5 30PM EST Monday to...

Page 44: ...n accordance with product specifications and instructions natural or personal disaster or unauthorized alterations repairs or modifications Proof of purchase may be required if doubt exists regarding...

Page 45: ...ll ATI be responsible or liable for any damages including but not limited to the loss of revenue or profit arising From the use of the product as a result of any event circumstance action or abuse bey...

Page 46: ...cian for help Industry Canada Compliance Statement ICES 003 This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la Classe B est conforme la norme NMB 003 du Canada...

Page 47: ...orme sur l immunit de mat riel des technologies de l information et comprenant EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 Electrical Safety Low Voltage Directive for TV Tuner_Equ...

Page 48: ...42 Compliance Information BSMI Certification Information...

Page 49: ...ightness 23 24 color settings 21 C card specification information 26 color hotkeys 23 color preview color settings 23 color settings brightness 21 color preview 23 contrast 21 23 desktop 22 gamma 21 H...

Page 50: ...ver information 26 drivers installing 16 reinstalling 18 uninstalling 5 DVI operational mode 27 F full screen 3D 21 G gamma 23 24 color settings 21 gamma correction 23 H Hotkeys color settings 24 HYDR...

Page 51: ...45 R registration 2 S safety instructions iii secondary display 19 serial number 2 SMOOTHVISION 30 stereographics enabling 31 troubleshooting 35 system requirements 2...

Page 52: ...46...

Page 53: ...Addendum Waste Electrical and Electronic Equipment WEEE Directive Compliance This product was manufactured by ATI Technologies Inc...

Page 54: ......

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