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VM5404H / VM5808H User Manual

Connecting to the Matrix Switch via RS-232

You can control and operate the VM5404H / VM5808H using a high-end
controller or PC. To connect to the VM5404H / VM5808H via RS-232, do the

following:

1. Connect the RS-232 serial port on the VM5404H / VM5808H to the RS-

232 serial port on your computer using a 9-wire straight cable, with only
pin 2 to pin 2, pin 3 to pin 3, and pin 5 to pin 5 connected.

2. The controller’s serial port should be configured as follows:

3. When a session is established with the VM5404H / VM5808H, you can

control and configure the VM5404H / VM5808H via RS-232 commands.
For more information on commands, see

Commands

, page 89.

Pin

Description

Not connected

RXD

TXD

Not connected

GND

Not connected

RS-232 Protocol

Baud Rate

19200

Data Bits

Parity

None

Stop Bits

Flow Control

None

Summary of Contents for VM5404H

Page 1: ...VM5404H VM5808H User Manual i User Manual ATEN VanCryst VM5404H VM5808H HDMI Matrix Switch with Scaler ...

Page 2: ...ation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interfere...

Page 3: ...Canadian ICES 003 HDMI Trademark Statement The terms HDMI HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc RoHS This product is RoHS compliant Safety This product has been classified as Information Technology Equipment ...

Page 4: ...explains the fundamental concepts involved in operating the VM5404H VM5808H at the local site via the front panel LCD display using pushbuttons Chapter 4 Browser Operation provides a complete description of the VM5404H VM5808H s Browser Graphical User Interface GUI and how to use it to remotely configure and operate the VM5404H VM5808H Chapter 5 Mobile Control introduces you to the Video Matrix Co...

Page 5: ...keys need to be chorded they appear together in the same bracket with a plus sign between them Ctrl Alt 1 Numbered lists represent procedures with sequential steps Bullet lists provide information but do not involve sequential steps Indicates selecting the option on a menu or dialog box for example that comes next For example Start Run means to open the Start menu and then select Run Indicates cri...

Page 6: ...that all the components are present and that nothing got damaged in shipping If you encounter a problem contact your dealer Read this manual thoroughly and follow the installation and operation procedures carefully to prevent any damage to the unit and or any of the devices connected to it Features may have been added to the VM5404H VM5808H since this manual was published Please visit our website ...

Page 7: ...locations and telephone numbers User Information Online Registration Be sure to register your product at our online support center Telephone Support For telephone support call this number International http www aten com North America http www aten usa com International http eservice aten com International 886 2 8692 6959 China 86 400 810 0 810 Japan 81 3 5615 5811 Korea 82 2 467 6789 North America...

Page 8: ...d the programs prove defective following their purchase the buyer and not the manufacturer its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software The manufacturer of this system is not responsible for any radio and or TV interference caused by unauthorized modifications to this de...

Page 9: ... Devices 3 Display Devices 3 Cables 3 Source Device Operating Systems 4 Browsers 4 Components 5 VM5404H Front View 5 VM5404H Rear View 6 VM5808H Front View 7 VM5808H Rear View 8 IR Remote Control 9 2 Hardware Setup Rack Mounting 11 Grounding 12 Cable Connection 13 Installation Diagram 14 3 Front Panel Configuration Overview 15 Front Panel Pushbuttons 15 Enter Password 16 Main Screen 17 Port Switch...

Page 10: ...vidual Output displays 35 Power on off all Output displays 36 4 Browser Operation Overview 37 Logging In 37 Main Page 38 Menu Bar 38 Profile List 39 Adding Playing a Profile 39 Deleting a Profile 41 Importing Exporting a Profile 42 Profile List Options 43 Profile 43 Play Window 43 Other 44 Profile Scheduling 45 Configuring Video Settings of a Profile 47 Configuring Video Settings in Normal View 50...

Page 11: ...3 Video Data 74 Maintenance 76 HDCP 77 OSD CEC 78 Video 79 Read Status 81 5 Mobile Control Overview 83 The Video Matrix Control App 84 Requirements 84 Installation and Connections 84 The Control Interface 85 6 CLI Commands Overview 87 Connecting to the Matrix Switch via Telnet 87 Connecting to the Matrix Switch via RS 232 88 Command Verification 89 Commands 89 Switch Port Command 89 EDID Mode Comm...

Page 12: ...guration Menu 112 1 H Call up the command list for help 112 2 GT Set gateway address 112 3 IM Set IP subnet mask 112 4 IP Set IP address 113 5 LO Load connections from profile 113 6 PW Change password 113 7 RI Read what input is connected to nn output 113 8 RO Read what output is connected to nn input 113 9 SB Set serial port baud rate 113 10 SS Switch input to specified output 113 11 SV Save the ...

Page 13: ...of an IR Remote Control The LCD provides a quick view of all port connections and lets operators access the unit s built in configuration utility Furthermore the VM5404H VM5808H allows convenient configuration and operation via an intuitive Graphical User Interface GUI using any web browser The web GUI provides you with advanced features which include easy setup of custom Video Wall and Digital Si...

Page 14: ...ol Methods system management via front panel pushbuttons IR RS 232 and Ethernet Telnet Web GUI connections Supports free mobile control using the Video Matrix Control App Built in bi directional RS 232 serial port for high end system control Superior video quality HDTV resolution of 480p 720p 1080i and 1080p 1920 x 1080 Supports Dolby True HD and DTS HD Master audio Consumer Electronics Control CE...

Page 15: ...evices Display devices or receivers with an HDMI Type A input connector Cables 1 HDMI cable for each source device you will be connecting 1 HDMI cable for each display device you will be connecting 1 Cat 5e cable 1 RS 232 serial cable Note No cables are included in this package We strongly recommend that you purchase high quality cables of appropriate length since this will affect the quality of t...

Page 16: ...olaris 8 and higher Novell Netware 5 0 and higher Mac OS 9 and higher DOS 6 2 and higher OS Java Version Browser Version Windows 8 1 V1 8 0_60 Chrome 45 0 2454 85 m Firefox 40 0 3 Safari 5 1 7 Opera 31 0 1889 174 IE11 11 Windows 2012 R2 64bit V1 8 0_60 64bit IE11 11 64bit Windows 2008 R2 64bit V1 8 0_60 64bit IE8 8 Windows 7 SP1 64bit V1 8 0_60 64bit IE10 10 64bit Windows XP V1 8 0_60 IE8 8 CentOS...

Page 17: ... indicate they have been selected 3 output pushbuttons These pushbuttons refer to the HDMI output ports found on the VM5404H rear panel Press to select the output port These pushbuttons may also correspond to connection profiles P5 P8 Note The OUTPUT 1 4 front panel pushbuttons have built in LEDs that light to indicate they have been selected 4 Prev Next pushbuttons These pushbuttons allow you to ...

Page 18: ...from your HDMI source devices plug into these ports 5 HDMI output ports The cables from your HDMI display devices plug into these ports 6 IR port Connect the IR Receiver unit included with your product via this 3 5 mm Mini Stereo Jack 7 RS 232 serial port Connect a computer or high end system controller via this serial port 8 Ethernet port In order to access the VM5404H s Browser Graphical User In...

Page 19: ...el pushbuttons have built in LEDs that light to indicate they have been selected 3 output pushbuttons These pushbuttons refer to the HDMI output ports found on the VM5808H rear panel Press to select the output port These pushbuttons may also correspond to connection profiles P9 P16 Note The OUTPUT 1 8 front panel pushbuttons have built in LEDs that light to indicate they have been selected 4 funct...

Page 20: ...from your HDMI source devices plug into these ports 5 HDMI output ports The cables from your HDMI display devices plug into these ports 6 IR port Connect the IR Receiver unit included with your product via this 3 5 mm Mini Stereo Jack 7 RS 232 serial port Connect a computer or high end system controller via this serial port 8 Ethernet port In order to access the VM5808H s Browser Graphical User In...

Page 21: ...Output displays on or off by individual port or all ports see IR Remote Control Operation page 35 2 output pushbuttons 1 8 Press Output display pushbuttons 1 8 to select the Output display you want to configure see IR Remote Control Operation page 35 3 input pushbuttons 1 8 Press Input source pushbuttons 1 8 to select the Input source you want to display on a selected output see IR Remote Control ...

Page 22: ...VM5404H VM5808H User Manual 10 This Page Intentionally Left Blank ...

Page 23: ... mount brackets onto the front of the unit 2 Position the unit in the front of the rack and align the holes in the rack mount brackets with the holes in the rack 3 Screw the rack mount brackets to the rack 1 Important safety information regarding the placement of this device is provided on page 107 Please review it before proceeding 2 Make sure that the power to all devices connected to the instal...

Page 24: ...hat all devices are properly grounded 1 Use a grounding wire to ground the VM5404H VM5808H by connecting one end of the wire to the grounding terminal and the other end of the wire to a suitable grounded object 2 Make sure that all devices in your VM5404H VM5808H installation are properly grounded ...

Page 25: ...nect up to 4 VM5404H or 8 VM5808H HDMI video sources to the HDMI input ports 3 Connect up to 4 VM5404H or 8 VM5808H HDMI display devices to the HDMI output ports 4 Connect the IR receiver into the IR port 5 Optional To access the features in the web interface or use the Video Matrix Control App plug a Cat 5e cable from the LAN into the VM5404H VM5808H s Ethernet port 6 Optional If you are using th...

Page 26: ...VM5404H VM5808H User Manual 14 Installation Diagram 5 6 1 3 2 4 7 ...

Page 27: ...tus selecting security settings and loading saving profiles Note the following front panel pushbutton functions Use the MENU pushbutton to access the Menu page options IP Setting Serial Port Setting Operation Mode Security Mode and Save to a Profile see LCD Menu Organization page 21 Use the PROFILE pushbutton to switch between the connection profiles which have been added to the Profile List see P...

Page 28: ...assword field check that the cursor is at the first asterisk and flashing 2 Use the front panel Input Port pushbuttons 1 8 or 1 4 to enter the 4 digit password After the fourth digit has been entered correctly the Main Screen displays 3 Press Cancel to clear the password The digits revert to 4 asterisks and the cursor goes back to the first asterisk Note 1 The VM5404H VM5808H password can be any f...

Page 29: ...t Switching From the Main Screen users can configure the Input to Output port connections to associate an Input source device to an Output display Input Port Selection Use the Input Port pushbuttons to select the Input port you want to configure To select which input source displays on each output port do the following 1 Press any Input port pushbutton 1 8 or 1 4 The Output port LED s tied to the ...

Page 30: ...ove then press the Output port 2 pushbutton The Output port 2 LED will also begin to flash 0 5 sec on 0 2 sec off This indicates that Input port 2 is now connected to Output ports 2 3 and 4 Once the signal from the selected Input port is successfully tied to the Output port the LEDs turn off and the LCD information is updated Note 1 Pressing an Input port a second time deselects it 2 Input ports t...

Page 31: ...ut ports light up Because no Input LEDs are flashing no ports have already been assigned to Output port 1 2 If an Output port pushbutton is pressed a second time it is deselected and the LED turns off 3 To connect the selected Output port s to an Input port press the Input port pushbutton to which you want the Output port s tied The newly selected Input port LED flashes 0 5 sec on 0 2 sec off and ...

Page 32: ...d In the example below Input port 3 has been pressed and is now connected to Output ports 2 3 and 4 Note 1 Pressing an Output port a second time deselects it 2 Pressing the Cancel pushbutton once stops the Output Port Selection operation and the LCD displays the active setting Pressing the Cancel pushbutton again turns all LEDs off 3 After 10 seconds of inactivity all the LEDs turn off ...

Page 33: ...The highlighted values are the default settings of the VM5404H VM5808H Menu Page Sub Menu Page s IP Setting IP Address Subnet Mask Gateway Serial Port Setting Baud Rate 9600 19200 38400 115200 Operation Mode EDID Default Port1 Remix Customized CEC On NA OSD On NA Output Status Video On NA Output Resolution 01 04 VM5404H 01 08 VM5808H Security Mode Mode None Password Enable Lock Screen Change Passw...

Page 34: ... page displays the VM5404H VM5808H s IP configuration The values in the LCD Menu are read only and can be edited via the Browser GUI Network page 64 IP Address Subnet Mask To view the VM5404H VM5808H s IP address and Subnet Mask do the following 1 From the Menu page press 1 to see the IP Setting submenu The IP address and Subnet Mask are then shown Note The VM5404H VM5808H default IP address is 19...

Page 35: ...age press 1 to see the IP Setting submenu then press 8 or Next to get to the next page The gateway address displays Note The default Gateway is 192 168 0 1 2 Press 7 or Prev to go to the previous page 3 Press Menu to return to the Menu page 4 Press Cancel to return to the previous page without saving Gateway 192 168 0 1 7 Back ...

Page 36: ...e following 1 Select Baud Rate Setting from the Serial Port Setting submenu by pressing 1 2 Press pushbuttons 1 4 to make your selection Baud Rate options are 1 9600 2 19200 3 38400 4 115200 Note The default baud rate is 19200 3 Press Menu to return to the Menu page 4 Press Cancel to return to the previous step without saving 1 IP Setting 2 Serial Port Setting 8 Next 1 Baud Rate Setting 1 9600 3 3...

Page 37: ...OSD when enabled for a port lets an attached display monitor show real time port switching information The Output Status shows whether the video audio of an Output port is turned on or off and allows viewing and setting of the Output Resolution To configure the VM5404H VM5808H s operation mode settings from the Main Screen use the Menu pushbutton to access the Menu page press 8 or Next to navigate...

Page 38: ...page 4 Press Cancel to return to the previous step without saving EDID Option Description 1 Port1 The EDID from port1 is passed to all video sources 2 Default The default EDID is passed to all video sources 3 Remix Uses the EDID of each connected display according to its connection when the VM5404H VM5808H is first powered on or immediately after pressing 3 to select the Remix option 4 Customized ...

Page 39: ...etting for each output port do the following 1 From the Operation Mode page press 8 or Next to go to the next page then press pushbutton 1 2 From the Output Status page press pushbutton 1 3 Press pushbuttons 1 8 or 1 4 to enable ON or disable NA the OSD feature for the output port Note The default OSD setting is On 4 Press Menu to return to the Menu page 5 Press Cancel to return to the previous st...

Page 40: ...ble ON or disable NA the video audio of the output port Note The default Output Status setting is On 4 Press Menu to return to the Menu page 5 Press Cancel to return to the previous step without saving To configure the Output Resolution settings for each output port do the following 1 From the Operation Mode page press 8 or Next to go to the next page then press pushbutton 2 1 OSD 7 Back 2 Output ...

Page 41: ...l be changed 4 Available options include Native Resolution 1024x768 60Hz 1280x720 60Hz 1280x1024 60Hz 1400x1050 60Hz 1600x1200 60Hz 1920x1080 60Hz 1920x1200 60Hz 1280x720 50Hz 1920x1080 50Hz 1280x800 60Hz 720x576 50Hz 1600x900 60Hz 5 Press Menu to return to the Menu page 6 Press Cancel to return to the previous step without saving 1 Video 2 Output Resolution OUTPUT 1 2 3 4 5 6 7 8 ...

Page 42: ... In the Mode menu to disable security settings press pushbutton 1 The menu will then return to Security Mode To require a password after the LCD display times out or is powered off on press pushbutton 2 The menu will then return to the home screen Note If Password is Enabled the LCD display s default time out is 5 minutes The VM5404H VM5808H s default password is 1234 3 To enable a lock screen pre...

Page 43: ...first digit flashing The Incorrect Password message clears as soon as a new digit is entered 3 In the New Password field the cursor flashes at the first digit Enter the new password using the front panel number pushbuttons VM5808H 1111 8888 or VM5404H 1111 4444 4 Re enter the new password in the following screen The new password is applied by the VM5404H VM5808H immediately If the password you ent...

Page 44: ...sked to give the profile a number Use the front panel number pushbuttons to select a profile number into which you want to save the configuration VM5404H Options are P1 P8 when saving a profile via the LCD where Input port pushbuttons 1 4 correspond to Profile P1 to P4 Output port pushbuttons 1 4 correspond to Profile P5 to P8 VM5808H Options are P1 P16 when saving a profile via the LCD where Inpu...

Page 45: ...or Stop the active Profile Schedule Turn Video Wall Off If a video wall is currently playing a submenu will appear Selecting Turn video wall off will return port assignments to their default i e disassemble the video wall 1 Save to a Profile 2 Play Stop the Profile Schedule 7 Back 1 Turn video wall off 7 Back ...

Page 46: ...file 16 The selected pushbutton s light flashes and the VM5404H VM5808H immediately applies the port connections configured in the selected profile If the light changes to a steady state it means the profile is valid After pressing the Profile pushbutton pressing it again will change to next profile in Profile Scheduling see page 45 not the profile list This feature is only available while a sched...

Page 47: ...emote control do the following 1 Press the Output port number 1 8 or 1 4 you want to change 2 Within 2 seconds press the Input port number 1 8 or 1 4 you want the Output port to display 3 Repeat steps 1 2 to change additional ports For the change to occur the Input number must be pressed within 2 seconds of pressing the Output number Power on off individual Output displays To power on off individu...

Page 48: ...taneously with the remote control do the following 1 Press the ON or OFF pushbutton 2 Repeat step 1 to simultaneously change back the power status of all Output ports to on or off respectively The ON or OFF pushbuttons bring all displays to the same power status regardless of the individual power statuses ...

Page 49: ...time For full details see the sections that follow Logging In To access the GUI type the VM5404H VM5808H s IP address into the address bar of any browser If a Security Alert dialog box appears accept the certificate it can be trusted The login screen appears The default IP address is http 192 168 0 60 The default Username and Password are administrator password Enter the username and password then...

Page 50: ...the input to output connections by creating profiles The page is divided into three parts the Menu Bar Profile List and Profile Scheduling Menu Bar The Menu Bar consists of the Settings icon and Logout button Click Settings to enter the System Settings see page 57 Click the Logout button to log out of the GUI ...

Page 51: ...o 8 VM5404H or 16 VM5808H differently configured profiles that can be saved and played by two methods locally via the unit s front panel pushbuttons and via the web GUI Adding Playing a Profile To configure a connection profile 1 From the Profile List click a Profile 2 Select a template configure the amount of your horizontal and vertical displays and click Apply ...

Page 52: ...ser Manual 40 3 Configure the input to output connections for your profile see Configuring Video Settings of a Profile page 47 4 New profiles appear in the Profile List as shown here 5 Select the profile and click Apply ...

Page 53: ... connections start Note More information about Profile List page options are provided on the next page Deleting a Profile To delete a connection profile do the following 1 From the Profile List click 2 From the Profile List click on the top right corner of the profile you want to remove ...

Page 54: ...ection profiles do the following 1 Click Export Profiles A configuration file will then begin downloading To import connection profiles to the VM5404H VM5808H do the following 1 Click Import Profiles 2 Browse to the configuration file select it and click Open Note Importing a connection profile database will overwrite the current profiles ...

Page 55: ...quence will appear when a profile schedule is playing see page 45 Click to go back to the previous profile in the sequence when Profile Scheduling is in use Only available with On Sequence Click to advance to the next profile in the sequence when Profile Scheduling is in use Only available with On Sequence Positioning Click Positioning to open a window that allows you to adjust the image position ...

Page 56: ...put to output connections Option Description Show OSD Check Show OSD to show text updates that appear on the display when configuration or port changes are made Mute All Check Mute All to mute the audio for all ports Blank All Check Blank All to turn off the video to all displays Option Description ...

Page 57: ...ou to queue and play connection profiles in sequence for a specific amount of time Option Description Click to edit profile schedule Click to play profile schedule Click to stop profile schedule This option will only be available after you click Click to change to next or previous profile when a profile schedule is playing ...

Page 58: ... Use the drop down menu to select the duration Hours Minutes or Seconds and enter the amount of time for the profile to play After the time expires the schedule switches to the next profile Use Repeat to stop switching between schedules and stay on the currently selected profile If Repeat isn t used the schedule will loop back to the first profile If Repeat is used a specific number of hours minut...

Page 59: ...47 Configuring Video Settings of a Profile To configure video settings of a profile follow the steps below 1 In the Profile List locate the profile you wish to configure Click the profile and then click Edit 2 This screen appears ...

Page 60: ...e Grid View to eidt the profile Normal View On top of video and audio assignments the Normal View also allows you to configure the number of monitors and the bezel dimensions of the profile For detailed information see Configuring Video Settings in Normal View page 50 Grid View ...

Page 61: ... assigned by mapping the audio video input on the vertical axis to the audio video output on a horizontal axis For detailed information see page 56 4 Optional Click Test to apply your configuration without saving it 5 To save your configuration click Save Apply Save or Save As ...

Page 62: ...eo wall configure the Hold Time setting of the VM5404H VM5808H if you are using any VE805R VE816R with the VM8514 For detailed information please visit ATEN s official website go to Help Center FAQ and search for the information Select Template Click to open a window that allows you to select a predefined video wall layout Horizontal Vertical Use these drop down lists to select the number of displ...

Page 63: ...hange Click the monitor icon to Unlock the 4 bezel settings so that each size can be set independently Option Description Output This indicates the selected displays Video Input Click to select a video source for the output s The chosen video source port number is indicated at the center of the output s in the preview Radio Button Fit Width of Output s fits the video to the width of the display Fi...

Page 64: ...ltiple icons to Group Outputs see Grouping page 54 and choose the Video Input from the Display Preference menu Use next to Display Layout _1 to create additional layouts under the same profile Click the PEN icon or name to edit the profile name Click Select All to select all outputs Click Unselect All to unselect all outputs Click Test to play current profile without saving Click Save Apply to sav...

Page 65: ...n see Grouping page 54 You must first set the Output port for each icon Drop down Menu Use the drop down menu to select the Output port Option Description Independent Output Independent Outputs are displays that have their own Video Input and Output selected Independent Outputs Display their own video Icons have their own color and Video Input Select an Independent Output and use the Display Prefe...

Page 66: ...to group the displays into one screen Use the Display Preferences menu to select the Video Input for the group each Output icon in the Group will appear with the same Video Input number and icon color see Group page 55 Note Before grouping you must set the Output port for each icon Ungroup Select a group and click to ungroup the displays ...

Page 67: ... 03 and 04 Add Display Layouts to create separate video walls see Video Wall Settings page 52 Option Description Group A Group of Outputs shares the same Video Input and displays the video together as one large screen A Group of Outputs Displays video across multiple monitors to form one screen Icons have the same color and Video Input number Select a Group and use the Display Preferences menu to ...

Page 68: ...ill correspond to o01 etc Uncheck a box to disable the video for that Output Port The column will no longer contain a yellow box Check an Input Port radio button to align all Output Ports to that Input Port Click Test to play current profile without saving Click Save Apply to save a profile and begin playing it Click Save to save the profile Click Save as to save the profile as a different profile...

Page 69: ...ut and output port The Network page allows configuration of the network settings The EDID page is used to set the EDID modes The Maintenance page is for upgrading the device s firmware The HDCP page is lets users view and set HDCP key settings The OSD CEC page allows users to control port OSD and CEC settings The Video page allows users to set Seamless Switch options which determine how a display ...

Page 70: ...tings Options include 9600 19200 38400 and 115200 Fan Status This section displays the VM5404H VM5808H s two fans statuses The VM5404H VM5808H also includes a drop down menu which allows for manual selection of fan speed Note If the fans have stopped working or are switched off they will appear as follows Device Info This section lists the device s type Model Name Firmware Version and port statuse...

Page 71: ...ation 59 Other Use the Language drop down menu to select a preferred user interface language Options include English French German Italian Japanese Korean Portuguese Russian Spanish Simplified Chinese and Traditional Chinese ...

Page 72: ...ser to the list The VM5404H VM5808H supports up to 32 users and allows up to 16 concurrent logins see page 60 for more details Edit Click the Edit button to change user information This option allows an Administrator to edit individual accounts Edit Rename the user account set the password add a description and set the user s permission level see page 62 for more details Delete Removes the user ac...

Page 73: ...to confirm Note Usernames and passwords accept multi lingual characters and must be 5 16 alphanumeric characters excluding Passwords are case sensitive Usernames only support lower case letters Add or edit the description for the user Select the permission level that you want to grant the user see page 61 Click Create User to save the data Click Cancel to discard the changes and exit If a user is ...

Page 74: ...vel The three available permission levels are as follows Administrator this level provides full access and control of the VM5404H VM5808H in addition to full User Management privileges Advanced User this level provides full access and control with no User Management privileges Basic User this level only provides basic functions connections and open profiles ...

Page 75: ...ng field and click Save Language characters available include English French German Italian Japanese Korean Portuguese Russian Spanish Simplified Chinese and Traditional Chinese To change an Input Output port s name enter another value and click Save Input and Output port names can be the same Press Cancel to go back a level return to the initial screen or exit Note The VM5404H will only have four...

Page 76: ...lick Reset to use the following default values IP Address 192 168 0 60 Subnet Mask 255 255 255 0 Default Gateway 192 168 0 1 Website Timeout 5 minutes Telnet Enabled Enter the values then click Save Changes may take a few seconds and after refreshing the page automatically redirects you to the IP address specified This option controls how long an inactive web connection stays logged into the VM540...

Page 77: ...M5404H VM5808H can use the best resolution for its display s Note The EDID Mode can also be selected via the Front Panel pushbuttons see EDID Mode page 25 Extended Display Identification Data EDID is a data format that contains a display s basic information and is used to communicate with the video source system ...

Page 78: ...ns Select the EDID Mode to use and click Apply The VM5404H VM5808H uses the settings configured for that EDID mode Options are ATEN Default All ports EDID are the same as the hardware default EDID Port 1 Mode All ports EDID are the same as Port1 s EDID Remix All ports EDID use the best display resolution Customized See Customized Mode see page 69 ...

Page 79: ...nd click Apply Port EDID Status Select which input source port you want to store the EDID configuration 01 08 Retrieve EDID Click and a pop up window appears to retrieve the EDID settings of a stored EDID configuration Customized EDID 01 08 or ATEN Default Select the port to retrieve The right panel displays a summary of the acquired EDID settings that you can edit Click Save and select the config...

Page 80: ...at you want to view and or edit There are two categories EDID Extended Display Identification Data and CEA Consumer Electronics Association When you highlight the menu items on the left column the right column displays the current settings for the corresponding EDID configuration Some of the screens are read only See Customized EDID Settings page 69 for more information on these two columns ...

Page 81: ... Modes Port 1 Default and Remix cannot be edited The pages for the Customized EDID which can be edited are discussed in the proceeding sections Established Timings This page lists video resolutions timings that display devices can support Select the resolution s you want to use for the attached monitor display device Click Clear to deselect all the items Click Select All to check all the items Cli...

Page 82: ...ge shows eight resolutions timings that display devices can support in addition to those listed in the Established Timings page Select the H Active Pixel from the drop down menu Select the Aspect Ratio from the drop down menu Click Save to apply the changes ...

Page 83: ...etail Timing Display Description This screen gives more video resolution options and provides resolution timing details In the drop down menu choose a resolution with values that fit the attached monitor display device and click Save ...

Page 84: ...cription This screen lets you specify the viewing specifications namely horizontal and vertical scan ranges and pixel clock rate of your monitor display device Enter the values that correspond to your device and click Save to apply the changes ...

Page 85: ... the EDID structure which further extends the standard definitions of EDID to support advanced features of monitors display devices Display Support This screen describes the display s basic digital components Select the YCbCr mode applicable to your display and click Save ...

Page 86: ...ng displays that may be supported by devices other than PC monitors for example 1080i Select the native resolution of the attached display device Select the resolutions that work with the attached monitor display device Click Clear All to deselect all the items Click Save to apply the changes ...

Page 87: ...pplicable to your audio output device and click Save to apply the changes Detail Timing Display Description This screen gives more video resolution options and provides resolution timing details in addition to those specified in the EDID structure In the Resolution drop down menu choose a resolution with values that fit the attached monitor display device and click Save ...

Page 88: ...ocedure Note After updating the firmware it s recommended that you clear your web browser s cache and then close and reopen the web browser This will ensure the GUI refreshes and functions properly To back up the VM5404H VM5808H s system settings do the following 1 Click Backup A configuration file will then begin downloading To restore the VM5404H VM5808H s system settings do the following 1 Use ...

Page 89: ...splay of connection paths between inputs and outputs When selecting an input its path is displayed in green Output Here users can define whether or not HDCP settings are fixed either by individual port or by applying one setting to all ports By prearranging and fixing keys this setting ensures that the Seamless Switch feature is possible even when switching between HDCP and non HDCP enabled device...

Page 90: ...n and port changes are made to its output Use the drop down menu to apply options to all ports or ON OFF button to enable disable the OSD for each port CEC Consumer Electronics Control CEC allows interconnected HDMI devices to communicate and respond to one remote control Use the drop down menu to apply options to all ports or On Off button to enable disable CEC for a port Click Save to save the s...

Page 91: ... video distortion and delay seen when an input port is switched Use the drop down menu to apply to all ports or the ON OFF button to enable disable Seamless Switch per port With Seamless Switch enabled the following options are enabled Transition Allows you to fade the video display when the input port is changed Use the period option to set the fade speed Use the drop down menu to apply to all po...

Page 92: ...4x768 60HZ 1280x720 50HZ 720p 1280x720 60HZ 720p 1920x1080 30HZ 1080p 1280x800 60HZ 1280x1024 60HZ 1366x768 60HZ 1400x1050 60Hz 1600x900 60HZ 1600x1200 60HZ 1920x1200 60HZ 1920x1080 50HZ 1080p 1920x1080 60HZ 1080p Click Save to save the profile or Save as to save as a different profile number Click Cancel to discard changes and return to the Profile List ...

Page 93: ...Chapter 4 Browser Operation 81 Read Status The Read Status page allows user to read the system status such as system network device info video connection CEC and OSD configurations and output resolution ...

Page 94: ...VM5404H VM5808H User Manual 82 This Page Intentionally Left Blank ...

Page 95: ...files audio inputs and video inputs and also reminds you when any new firmware is available all through a local area network to which the target VM5404H VM5808H is connected This mobile application is especially useful for profile and AV source switching when you do not have access to the VM5404H VM5808H s front panel or the web interface ...

Page 96: ...n the search box type Video Matrix Control App 3 Tap Video Matrix Control App and then download and install the app 4 Tap the app icon 5 Follow the on screen instructions to connect to the target VM5404H VM5808H device by scanning the network selecting from connection history or specifying the device IP address and password Note The Video Matrix Control App is designed to control one VM5404H VM580...

Page 97: ...trol App can not be used to create profiles Before using the app make sure to create the profiles you need via the web interface For details see Adding Playing a Profile page 39 Any configuration change made to a profile via Video Matrix Control App is only effective while the profile is being played and will not be saved to the VM5404H VM5808H unit Previews of input assignment as indicated by inp...

Page 98: ...tal and analog outputs of the VM5404H VM5808H Note The fields available in this tab may vary for the connected device In the Settings tab you can look up notification for system firmware upgrades the current app version and technical support contact or log out of the app Control Interface Description ...

Page 99: ...m to a shared network with the VM5404H VM5808H 2 Open a command line interpreter program from your computer 3 In the command line interpreter type the VM5404H VM5808H s IP address in the following way telnet IP address 23 4 Press Enter The login screen appears 5 At the login prompt type the login username and password for the VM5404H VM5808H 6 When a session is established with the VM5404H VM5808H...

Page 100: ...ght cable with only pin 2 to pin 2 pin 3 to pin 3 and pin 5 to pin 5 connected 2 The controller s serial port should be configured as follows 3 When a session is established with the VM5404H VM5808H you can control and configure the VM5404H VM5808H via RS 232 commands For more information on commands see Commands page 89 Pin Description 1 Not connected 2 RXD 3 TXD 4 Not connected 5 GND 6 Not conne...

Page 101: ... using the following commands Switch Port Command The Switch Port command allows you to switch ports on the VM5404H VM5808H The formula for the Switch command is as follows Command Input Number Output Number Control Enter 1 For example to switch input port 02 to output port 05 type sw i02 o05 Enter 2 To switch output port 04 to the next port type sw o04 Enter 3 To turn off video output on port 03 ...

Page 102: ...ommands Output Command Description o Output command Port number Description yy 01 08 port All output ports Control Description on Turn on the display off Turn off the display Next Port Previous Port Command Input Command Input Port Output Command Output Port Control Enter Description sw i xx o yy Enter Switch Input Port xx to Output Port yy xx 01 08 yy 01 08 sw o yy on off Enter Turn on Output Por...

Page 103: ...he EDID of the connected display to Port 1 and pass it to the video source remix Implement the EDID of each connected display according to its connection when the VM5404H VM5808H is first powered on or immediately after selecting the Remix option default Implements ATEN s default EDID default custom Implements the customized mode as set in the EDID system settings See Customized EDID Settings page...

Page 104: ...VM5404H VM5808H User Manual 92 edit custom Enter Implements the customized mode Command Control Enter Description ...

Page 105: ...pace 2 Skip the output port command to mute or enable the audio of all output ports The following table lists the available Mute commands Command Description mute Mute command Output Command Description o Output command Port number Description yy 01 08 port default is 01 All output ports Control Description on Mute on audio from HDMI output port is disabled off Mute off audio output enabled defaul...

Page 106: ...ollowing tables show the possible values for the CEC command Note Each command string can be separated with a space The following table lists the available CEC commands Command Description cec CEC command Output Command Description o Output command Port number Description yy 01 08 port default is 01 All output ports Control Description off Disable CEC default on Enable CEC Command Output Port Cont...

Page 107: ...scaling for output port 04 to 1920x1080 60Hz type scaling o04 1080p Enter 3 To set the scaling for all output ports to the connected display s native resolution type scaling o native Enter The following tables show the possible values for the Scaling command Command Description scaling Scaling command Output Description o Output command Port Number Description yy 01 08 port All output ports Horizo...

Page 108: ...mmand for scaling Frequency Number Description fff Frequency resolution Control Description off Turn off the scaling function by pass mode native Map display s native resolution for scaling default Comm and Outp ut Port Numb er Horiz ontal Resol ution Numb er Vertic al Resol ution Numb er Frequ ency Numb er Contr ol Enter Description scaling o yy off Enter Turn off scaling for port yy by pass mode...

Page 109: ...aling o yy hor 1600 ver 1200 freq 60 Enter Scale output port yy to 1600x1200 60Hz yy 01 08 or scaling o yy hor 1400 ver 1050 freq 60 Enter Scale output port yy to1400x1050 60Hz yy 01 08 or scaling o yy hor 1280 ver 1024 freq 60 Enter Scale output port yy to 1280x1024 60Hz yy 01 08 or scaling o yy hor 1024 ver 768 freq 60 Enter Scale output port yy to 1024x768 6 0Hz yy 01 08 or Comm and Outp ut Por...

Page 110: ... scaling o yy hor 720 ver 576 freq 50 Enter Scale output port yy to 720x576 50 Hz yy 01 08 or scaling o yy hor 1600 ver 900 freq 60 Enter Scale output port yy to 1600x900 6 0Hz yy 01 08 or Comm and Outp ut Port Numb er Horiz ontal Resol ution Numb er Vertic al Resol ution Numb er Frequ ency Numb er Contr ol Enter Description ...

Page 111: ... show the possible values for the Fan Speed command Note Each command string can be separated with a space The following table lists the available Fan Speed commands Command Description fan Fan Speed Command Control Description low Set internal fan to low speed default mid Set internal fan to normal speed high Set internal fan to high speed Command Control Enter Description fan low Enter Sets fan ...

Page 112: ...s as follows Command Control Enter 1 For example to enable the echo feature type echo on Enter The following tables show the possible values for the Echo command Note Each command string can be separated with a space The following table lists the available Echo commands Command Description echo Echo command Control Description on Turns Echo function on off Turns Echo function off default Command C...

Page 113: ... enable the Black Screen function type blackscreen on Enter The following tables show the possible values for the Black Screen command Note Each command string can be separated with a space The following table lists the available Black Screen commands Command Description blackscreen Black Screen command Control Description on Turns Black Screen function on default off Turns Black Screen function o...

Page 114: ...owing table lists the available Read commands Reset Command The Reset command allows you to reset the VM5404H VM5808H to the default factory settings The formula for the Reset command is as follows Command Enter The following tables show the possible values for the Reset command Note Each command string can be separated with a space The following table lists the available Reset commands Command De...

Page 115: ...baud rate type baud 38400 Enter The following tables show the possible values for the Baud Rate command Note Each command string can be separated with a space The following table lists the available Baud Rate commands Command Description baud Sets the RS 232 baud rate Control Description 9600 Use 9600 baud rate 19200 Use 19200 baud rate default 38400 Use 38400 baud rate 115200 Use 115200 baud rate...

Page 116: ...es for the Save Load Profile commands Note Each command string can be separated with a space The following table lists the available Save Load Profile commands Command Description profile Save Load profile Profile Description f Profile command Profile Number Description yy VM5404H 01 08 default is 01 VM5808H 01 16 default is 01 Control Description save Save the connection configuration load Load a...

Page 117: ...ible values for the OSD command Note Each command string can be separated with a space The following table lists the available OSD commands Command Description osd OSD command Output Description o Output port command Number Description yy Output port 01 16 port default is 01 All output ports Control Description on Enable OSD function off Disable OSD function default Command Output Command Output P...

Page 118: ...ted with a space The following table lists the available Alert commands Command Description alert Alert command Input Description i Input command Port number Description yy 01 08 port Control Description off Disable Alert default m1 Show basic Alert flashing border m2 Show detailed Alert flashing border and port information Command Input Command Input Port Control Enter Description alert i yy off ...

Page 119: ...entilation has been provided Never spill liquid of any kind on the device Unplug the device from the wall outlet before cleaning Do not use liquid or aerosol cleaners Use a damp cloth for cleaning The device should be operated from the type of power source indicated on the marking label If you are not sure of the type of power available consult your dealer or local power company The device is desi...

Page 120: ...personnel If the following conditions occur unplug the device from the wall outlet and bring it to qualified service personnel for repair The power cord or plug has become damaged or frayed Liquid has been spilled into the device The device has been exposed to rain or water The device has been dropped or the cabinet has been damaged The device exhibits a distinct change in performance indicating a...

Page 121: ...and stable before extending a device from the rack Do not overload the AC supply branch circuit that provides power to the rack The total rack load should not exceed 80 percent of the branch circuit rating Make sure that all equipment used on the rack including power strips and other electrical connectors is properly grounded Ensure that proper airflow is provided to devices in the rack Ensure tha...

Page 122: ...ady beforehand Product model number serial number and date of purchase Your computer configuration including operating system revision level expansion cards and software Any error messages displayed at the time the error occurred The sequence of operations that led up to the error Any other information you feel may be of help Email Support support aten usa com Online Technical Support Troubleshoot...

Page 123: ...lectronics Control CEC Max Resolution Up to 1080p Max Distance Up to 15 m Control RS 232 Connector 1 x DB 9 Female Black Baud rate and protocol Baud Rate 19200 Data Bits 8 Stop Bits 1 Parity No Flow Control No IR 1 x Mini Stereo Jack Female Black EDID Settings EDID Mode Default Port1 Remix Customized Power Connector 1 x 3 Prong AC Socket I P Rating 100 240VAC 50 60Hz 1 0A Consumption 120 VAC 60W 2...

Page 124: ...ist for help Command list GT Set gateway address IM Set IP subnet mask IP Set IP address LO Load connections from profile nn PW Change password RI Read what input is connected to nn output RO Read what output is connected to nn input SB Set the serial port baud rate SS Switch input to specified port SV Save the current connections into profile nn TI Set timeout VR Software version information Ctrl...

Page 125: ...PW Old password New password 7 RI Read what input is connected to nn output RI 01 Input port 02 04 08 is connected to output port 01 8 RO Read what output is connected to nn input RO 01 Output port 02 is connected to input port 01 9 SB Set serial port baud rate SB 96 Serial port baud rate is set to 9600 10 SS Switch input to specified output SS 01 03 Switch input 01 to output 03 ...

Page 126: ...er Manual 114 11 SV Save the current connections into a profile SV 01 Save the current connections into profile 01 12 TI Set timeout TI 30 Set 30 minute timeout 13 VR Software version information VR Software version 1 0 ...

Page 127: ... option to 1 repair said product with new or repaired components or 2 replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product Replaced products assume the warranty of the original product for the remaining period or a period of 90 days whichever is longer When the products or components are replaced the replacing arti...

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