72
Appendix
I hear noise
in the cord-
less handset,
and none of
the keys or
buttons work.
•
Make sure the telephone line cord is plugged in securely.
I hear other
calls when
using the
telephone.
•
Disconnect the telephone base from the telephone jack. Plug in a dif-
ferent telephone. If you still hear other calls, the problem is probably
in the wiring or local service. Call your local telephone company.
My Caller ID
features are
not working
properly.
•
Caller ID is a subscription service. You must subscribe to this service
from your local telephone company for this feature to work on your
telephone.
•
The caller may not be calling from an area which supports Caller ID.
•
Both you and the caller’s telephone companies must use equipment
which are compatible with Caller ID service.
•
If you subscribe to DSL service, install a noise filter to the telephone
line between the telephone base and the telephone line jack. Contact
your DSL service provider for filter information.
The system
does not
receive Caller
ID or the sys-
tem does not
display Caller
ID during Call
Waiting.
•
Make sure you subscribe to Caller ID with Call Waiting features ser-
vices provided by the local telephone company.
•
The caller may not be calling from an area which supports Caller ID.
•
Both you and the caller’s telephone companies must use equipment
which are compatible with Caller ID service.
•
If you subscribe to DSL service, install a noise filter to the telephone
line between the telephone base and the telephone line jack. Contact
your DSL service provider for filter information.
The answer-
ing system
does not
answer after
the correct
number of
rings.
•
Make sure the answering system is on. When the answering system is
on, the red light on the ANSWER ON/OFF key should be lit.
•
If Toll Saver is activated, the number of rings changes to two when
there are new messages waiting (see page 55).
•
If the memory is full or if the answering system is off, the system will
answer after ten rings.
•
In some cases, the answering system may be affected by the ringing
system used by the local telephone company.
Troubleshooting
