Pag. 37/53
Problem
Possible cause
Possible solution
No heating – the indicator light
is off
There is no power supply
Check the connections to the electric supply –
Check the fuses
Check if the knob has been
turned clockwise
Turn the knob
Check if the pot is suitable
and if it has been pieced
correctly
Place the pot in the right position
The pot is not suitable
Use a suitable pot
The bottom of the pot has a
diameter smaller than 12 cm
Use a suitable pot
The pot is not placed in the
middle of the cooking area
Place the pot in the right position
The appliance is faulty
CALL THE AFTER SALES SERVICE
No heating – the indicator light
is on
The pot is not correctly
identified; poor pot
Use a suitable pot
The cooling system is
blocked
Check that air intake and outlet are free
The air filter is blocked
Clean or replace the air filter
The room temperature is too
high
Check that the temperature of intake air is not
above 40°C
A phase is missing
Check the fuse
The appliance is faulty
Disconnect the appliance and call the after sales
service
Nothing happens if you turn
the potentiometer
The potentiometer is faulty
Replace the component
The power level is not constant
(on/off in few minutes) – the
fan is on
The cooling system is
blocked
Check that air intake and outlet are free
The fan is blocked
Clean or replace the fan
The power level is not constant
(on/off in few minutes) – the
fan is off
The fan is faulty
Disconnect the appliance and call the after sales
service
The power level is not constant
(on/off in few minutes) – the
appliance has been used for a
long time continuously
The inductance or the
cooking area are overheated
Switch off the appliance – take away the pot – wait
until the cooking area is cool
The pot is empty
The pot has some overheated
oil within
Small metal objects (spoons,
knives) are heated if placed on
the cooking area
The system for recognizing
pots has lost its settings
Call the after sales service
ATTENTION: NEVER open the cooking surface or the induction cooker before having
unplugged it from the electric net.
DANGER of high tension!
The cooking surface or the induction cooker must be opened only by qualified and authorized
technicians.
If it occurs that the cooking surface breaks, turn off the cooking unit and unplug it from the
electric feeding, place it in a suitable place awaiting to be repaired by qualified people.
