ASUSTeK COMPUTER ROG Rapture GT-AC5300 User Manual Download Page 123 | Manualshive

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6 Troubleshooting

This chapter provides solutions for issues you may encounter with
your router. If you encounter problems that are not mentioned in
this chapter, visit the ASUS support site at:
http://support.asus.com/ for more product information and
contact details of ASUS Technical Support.

6.1 Basic Troubleshooting

If you are having problems with your router, try these basic steps
in this section before looking for further solutions.

Upgrade Firmware to the latest version.

1. Launch the Web GUI. Go to

Advanced Settings

>

Administration

>

Firmware Upgrade

tab. Click

Check

to

verify if the latest firmware is available.

2. If the latest firmware is available, visit the ASUS global

website at http://www.asus.com/Networks/Wireless_Routers/

RTAC5300/#download to download the latest firmware.

3. From the

Firmware Upgrade

page, click

Browse

to locate the

firmware file.

4. Click

Upload

to upgrade the firmware.

Restart your network in the following sequence:

1.  Turn off the modem.
2.  Unplug the modem.
3.  Turn off the router and computers.
4.  Plug in the modem.
5.  Turn on the modem and then wait for 2 minutes.
6.  Turn on the router and then wait for 2 minutes.
7.  Turn on computers.

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Summary of Contents for ROG Rapture GT-AC5300

Page 1: ...E12817 ...

Page 2: ...ARTICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFIC...

Page 3: ...connection 13 2 2 Quick Internet Setup QIS with Auto detection 15 2 3 Connecting to your wireless network 18 3 Configuring the General Settings of ROG Gaming Center 3 1 Logging into the Web GUI 19 3 2 Dash Board 21 3 3 Game IPS 22 3 3 1 Configuring Game IPS 23 3 3 2 Blocking Malicious Sites 25 3 3 3 Two Way IPS 26 3 3 4 Infected Device Prevention and Blocking 27 3 3 5 Setting up Parental Control 2...

Page 4: ...dvanced Settings 4 1 Using the Network Map 45 4 1 1 Setting up the wireless security settings 46 4 1 2 Managing your network clients 47 4 1 3 Monitoring your USB device 49 4 2 Wireless 51 4 2 1 General 51 4 2 2 WPS 53 4 2 3 Bridge 55 4 2 4 Wireless MAC Filter 57 4 2 5 RADIUS Setting 58 4 2 6 Professional 59 4 3 Creating a Guest Network 63 4 4 LAN 65 4 4 1 LAN IP 65 4 4 2 DHCP Server 66 4 4 3 Route...

Page 5: ...iCloud 2 0 91 4 7 1 Cloud Disk 92 4 7 2 Smart Access 94 4 7 3 Smart Sync 95 4 8 IPv6 96 4 9 Firewall 97 4 9 1 General 97 4 9 2 URL Filter 97 4 9 3 Keyword filter 98 4 9 4 Network Services Filter 99 4 9 5 IPv6 Firewall 100 4 10 Administration 101 4 10 1 Operation Mode 101 4 10 2 System 102 4 10 3 Firmware Upgrade 103 4 10 4 Restore Save Upload Setting 103 4 11 System Log 104 4 12 Smart Connect 105 ...

Page 6: ...r Sharing 111 5 3 2 Using LPR to Share Printer 115 5 4 Download Master 120 5 4 1 Configuring Bit Torrent download settings 121 5 4 2 NZB settings 122 6 Troubleshooting 6 1 Basic Troubleshooting 123 6 2 Frequently Asked Questions FAQs 125 Appendices Notices 134 ASUS Contact information 149 Networks Global Hotline Information 150 ...

Page 7: ... capability to handle 300 000 sessions and the ASUS Green Network Technology which provides up to 70 power saving solution 1 2 Package contents NOTES If any of the items is damaged or missing contact ASUS for technical inquiries and support Refer to the ASUS Support Hotline list at the back of this user manual Keep the original packaging material in case you would need future warranty services suc...

Page 8: ...etwork cable into this port to establish WAN connection Gaming ports 1 2 Connect network cables into these ports to prioritize the packets Link Aggregation ports 5 6 Connect network cables into these ports to use link aggregation 802 11ad LAN ports 3 4 7 8 Connect network cables into these ports to establish LAN connection Power LED Off No power On Device is ready Flashing slow Rescue mode 2 4GHz ...

Page 9: ...iving data via wireless connection WAN Internet LED Red No IP or no physical connection On Has physical connection to a wide area network WAN LAN LED Off No power or no physical connection On Has physical connection to a local area network LAN WPS LED Off WPS verification process is off or completed Flashing WPS verification process is activated LED On Off button Press this button to turn on off t...

Page 10: ...from direct sunlight Keep the device away from 802 11g or 20MHz only Wi Fi devices 2 4GHz computer peripherals Bluetooth devices cordless phones transformers heavy duty motors fluorescent lights microwave ovens refrigerators and other industrial equipment to prevent signal interference or loss Always update to the latest firmware Visit the ASUS website at http www asus com to get the latest firmwa...

Page 11: ...r computer to connect to the network With its triple band technology your wireless router supports 2 4GHz 5GHz 1 and 5GHz 2 wireless signals simultaneously This allows you to do Internet related activities such as Internet surfing or reading writing e mail messages using the 2 4GHz band while simultaneously streaming high definition audio video files such as movies or music using the 5GHz band Som...

Page 12: ...connect the cables wires from your existing modem setup If your modem has a backup battery remove it as well Reboot your cable modem and computer recommended A Wired connection NOTE You can use either a straight through cable or a crossover cable for wired connection To set up your wireless router via wired connection 1 Plug your router into a power outlet and power it on Connect the network cable...

Page 13: ... unauthorized access B Wireless connection To set up your wireless router via wireless connection 1 Plug your router into a power outlet and power it on Internet Modem 2 WAN 1 3 Laptop Tablet Smart phone 2 Connect to the network name SSID shown on the product label on the back side of the router For better network security change to a unique SSID and assign a password ...

Page 14: ... to a wireless network refer to the WLAN adapter s user manual To set up the security settings for your network refer to the section Setting up the wireless security settings in Chapter 3 of this user manual ASUS router 2 4G Wi Fi Name SSID ASUS_XX_2G 5G 1 Wi Fi Name SSID ASUS_XX_5G 5G 2 Wi Fi Name SSID ASUS_XX_5G_Gaming XX refers to the last two digits of 2 4GHz MAC address You can find it on the...

Page 15: ... Wizard Quick Internet Setup If not key in http router asus com manually 2 On the Login Information Setup page change the router s login password to prevent unauthorized access to your wireless router NOTE The wireless router s login username and password is different from the 2 4GHz 5GHz network name SSID and security key The wireless router s login username and password allows you to log into yo...

Page 16: ...on from your ISP about the Internet connection type for Automatic IP DHCP for PPPoE PPTP and L2TP NOTES The auto detection of your ISP connection type takes place when you configure the wireless router for the first time or when your wireless router is reset to its default settings If QIS failed to detect your Internet connection type click Skip to manual setting and manually configure your connec...

Page 17: ...nnection Click Apply when done 5 Read the feature introduction for GT AC5300 especially the Game IPS to get more information We highly recommendthat you enable the Game IPS at the first time to improve the security 6 Your wireless settings display on the screen Click Next to go to ROG Gaming Center ...

Page 18: ...reless network that you want to connect to then click Connect 3 You may need to key in the network security key for a secured wireless network then click OK 4 Wait while your computer establishes connection to the wireless network successfully The connection status is displayed and the network icon displays the connected status NOTES Refer to the next chapters for more details on configuring your ...

Page 19: ...dwide game server ping values and instant access to all the amazing gaming features NOTE The features may vary with different firmware versions To log into the web GUI 1 On your web browser manually key in the wireless router s default IP address http router asus com 2 On the login page key in the default user name admin and the password that you have set in 2 2 Quick Internet Setup QIS with Auto ...

Page 20: ... If you are logging into the Web GUI for the first time you will be directed to the Quick Internet Setup QIS page automatically Navigation panel QIS Smart Connect Wizard Top command buttons Information banner ...

Page 21: ...es For most online games network ping less than 99 ms is considered good quality If network ping that is less than 150 ms quality is acceptable Generally if network ping is more than 150 ms it is hard to play game smoothly Ping deviation is also highly related with online game experiences With higher ping deviation it is much easier causing possible toggle when playing online game There is no base...

Page 22: ...ame IPS provides real time monitoring that detects malware spyware and unwanted access It also filters unwanted websites and apps and allows you to schedule a time that a connected device is able to access the Internet ...

Page 23: ...your network from unwanted access To Configure Game IPS 1 From the navigation panel go to General Game IPS 2 From the Game IPS main page click Network Protection 3 From the Network Protection tab click Scan The search results are displayed on the Router Security Assessment page ...

Page 24: ... as No Weak or Very Weak To do this a Click an item to go to the item s setting page b From the item s security settings page configure and make the necessary changes and click Apply when done c Go back to the Router Security Assessment page and click Close to exit the page 5 To automatically configure the security settings click Secure Your Router 6 Click OK on the confirmation message ...

Page 25: ...base for an always up to date protection NOTE This function is automatically enabled if you run the Router Weakness Scan To enable Malicious Sites Blocking 1 From the navigation panel go to General Game IPS 2 From the Game IPS main page click Network Protection 3 From the Malicious Sites Blocking pane click ON ...

Page 26: ...the router configuration NOTE This function is automatically enabled if you run the Router Weakness Scan To enableTwo Way IPS 1 From the navigation panel go to General Game IPS 2 From the Game IPS main page click Network Protection 3 From the Two Way IPS pane click ON ...

Page 27: ...ter Weakness Scan To enable infected device prevention and blocking 1 From the navigation panel go to General Game IPS 2 From the Game IPS main page click Network Protection 3 From the Infected Device Prevention and Blocking pane click ON To configure Alert Preference 1 From the Infected Device Prevention and Blocking pane click Alert Preference 2 Select or key in the e mail provider e mail accoun...

Page 28: ...rental Control allows you to control the Internet access time or set the time limit for a client s network usage To enableTwo Way IPS 1 From the navigation panel go to General Game IPS 2 From the Game IPS main page click Parental Control tab ...

Page 29: ...ntal Controls tab 3 From the EnableWeb Apps Filters pane click ON 4 When the End Users License Agreement EULA message prompt appears click I agree to continue 5 From the Client List column select or key in the client s name from the dropdown list box 6 From the Content Category column select the filters from the four main categories Adult Instant Message and Communication P2P and FileTransfer and ...

Page 30: ...ental Controls Time Scheduling 2 From the EnableTime Scheduling pane click ON 3 From the Clients Name column select or key in the client s name from the dropdown list box NOTE You may also key in the client s MAC address in the Client MAC Address column Ensure that the client name does not contain special characters or spaces as these may cause the router to function abnormally 4 Click to add the ...

Page 31: ...ame Boost with one click When Game Boost is enabled GT AC5300 puts the gaming packet as the top priority to provide you with the best gaming experience Apps analysis To enable Apps analysis From the Game Boost tab go to the Apps Analysis pane and click ON ...

Page 32: ... From the Enable QoS pane click ON 3 Fill in the upload and download bandwidth fields NOTE Get the bandwidth information from your ISP You can also go to http speedtest net to check and get your bandwidth 4 Select the QoS Type Adaptive Traditional or Bandwidth limiter for your configuration NOTE Refer to the QoS tab for the definition of the QoS Type 5 Click Apply ...

Page 33: ...his feature displays the history and details of the sites or URLs that the client visited To view theWeb History 1 From the navigation panel go to General Game Boost Web History tab 2 Optional Click Refresh to clear the list ...

Page 34: ...ection with virtually all MMO games To update the firmware 1 Launch the web browser and key in http router asus com enter the router s default login name and password admin admin to enter ASUSWRT GUI 2 Go to Administration Firmware Upgrade and click Check and follow the onscreen instructions to upgrade the firmware You can also download the latest firmware from http support asus com ServiceHome as...

Page 35: ...nt 4 From the WTFast Rules list create the profile for the device that you want to use WTFast GPN on 5 Select a GPN server according to your location or select Auto and Apply settings 6 Enable GPN profile BEFORE you launch the game NOTE Free account supports one device if you would like to upgrade to multiple devices click Upgrade to make subscription ...

Page 36: ...ngs in your environment such as NAT and port blocks Game Profile helps ensure that GT AC5300 is not blocking the game connection To use Game Profile 1 From the navigation panel go to General Game Profile and tick Yes to enable port forwarding 2 Choose a game from Famous Game List which will be updated from time to time ...

Page 37: ...37 3 Click to add the game 4 Click Apply to apply all the profiles ...

Page 38: ...r Game Radar is a diagnostic tool that helps you identify the connection quality of servers for specific games To use Game Radar 1 From the navigation panel go to General Game Radar and select a game from the game list ...

Page 39: ...39 2 Check the Ping Status of each server 3 For a smooth online gaming experience select a game server with low ping status ...

Page 40: ...s and packet data for troubleshooting NOTE Enabling WiFi Radar may result to a drop wireless performance Only enable Wi Fi Radar when needed To use WiFi Radar 1 Go to Settings and configure all the WiFi Radar parameters 1 From the navigation panel go to General WiFi Radar and set the schedule for data recording ...

Page 41: ...41 2 Click Start Data Collection 3 Click Submit after you set all the parameters 3 8 1 WiFi Site Survey WiFi Site Survey allows you to search for wireless networks in your environment ...

Page 42: ...ess Channel Statistics This feature shows channel usage of all bands and channel distribution statistics in your environment 3 8 3 AdvancedTroubleshooting This feature shows WiFi glitch statistics in your environment ...

Page 43: ...ver 1 From the navigation panel go to General VPN 2 On the Enable PPTPVPN Server field select ON 3 On the VPN Details dropdown list select Advanced Settings to configure the advanced VPN settings such as broadcast support authentication MPPE Encryption and Client IP address range 4 On the Network Place Samba Support field select Yes 5 Enter the user name and password for accessing the VPN server C...

Page 44: ...Internet connection It s also a great way to monitor the users Internet usage or activities To configure theTraffic analyzer 1 From the navigation panel go to General Traffic Analyzer 2 From the Traffic Analyzer main page turn on traffic analyzer statistic 3 Select the date whose chart you want to display 4 On the Display for field select Router or Apps to display the traffic information 5 On the ...

Page 45: ...45 4 Configuring the Advanced Settings 4 1 Using the Network Map Network Map allows you to configure your network s security settings manage your network clients and monitor your USB device ...

Page 46: ...y settings 1 From the navigation panel go to Advanced Settings Network Map 2 On the Network Map screen and under System status you can configure the wireless security settings such as SSID security level and encryption settings NOTE You can set up different wireless security settings for 2 4GHz and 5GHz bands 2 4GHz security settings 5GHz 1 security settings 5GHz 2 security settings ...

Page 47: ...rk If you select WPA Personal or WPA 2 Personal as the authentication method key in the WPA PSK key or security passkey IMPORTANT The IEEE 802 11n ac standard prohibits using High Throughput with WEP or WPA TKIP as the unicast cipher If you use these encryption methods your data rate will drop to IEEE 802 11g 54Mbps connection 5 Click Apply when done 4 1 2 Managing your network clients ...

Page 48: ...ettings Network Map tab 2 On the Network Map screen select the Clients icon to display your network client s information 3 Click View List below the Clients icon to display all the clients 4 To block a client s access to your network select the client and click the open lock icon ...

Page 49: ...e that the USB storage device is formatted and partitioned properly Refer to the Plug n Share Disk Support List at http event asus com networks disksupport The USB ports support two USB drives or one printer and one USB drive at the same time IMPORTANT You first need to create a share account and its permission access rights to allow other network clients to access the USB device via an FTP site t...

Page 50: ...s refer to the section 4 6 2 Using Servers Center in this user manual The wireless router works with most USB HDDs Flash disks up to 4TB size and supports read write access for FAT16 FAT32 NTFS and HFS Safely removing the USB disk IMPORTANT Incorrect removal of the USB disk may cause data corruption To safely remove the USB disk 1 From the navigation panel go to General Network Map 2 In the upper ...

Page 51: ...igation panel go to Advanced Settings Wireless General tab 2 Select 2 4GHz or 5GHz as the frequency band for your wireless network 3 If you want to use the Smart Connect function move the slider to ON in the Enable Smart Connect field This function automatically connect the clients in your network to the appropriate band 2 4GHz or 5GHz for optimal speed ...

Page 52: ...s mode options to determine the types of wireless devices that can connect to your wireless router Auto Select Auto to allow 802 11ac 802 11n 802 11g and 802 11b devices to connect to the wireless router N only Select N only to maximize wireless N performance This setting prevents 802 11g and 802 11b devices from connecting to the wireless router Legacy Select Legacy to allow 802 11b g n devices t...

Page 53: ...de or WPS button NOTE Ensure that the devices support WPS To enableWPS on your wireless network 1 From the navigation panel go to Advanced Settings Wireless WPS tab 2 In the EnableWPS field move the slider to ON 3 WPS uses 2 4GHz by default If you want to change the frequency to 5GHz turn OFF the WPS function click Switch Frequency in the Current Frequency field and turn WPS ON again ...

Page 54: ...wireless router b Press the WPS button on your wireless device This is normally identified by the WPS logo NOTE Check your wireless device or its user manual for the location of the WPS button c The wireless router will scan for any available WPS devices If the wireless router does not find any WPS devices it will switch to standby mode 5 To set up WPS using the Client s PIN code follow these step...

Page 55: ...r wireless devices or stations to access your ASUS wireless router It can also be considered as a wireless repeater where your ASUS wireless router communicates with another access point and other wireless devices To set up the wireless bridge 1 From the navigation panel go to Advanced Settings Wireless WDS tab 2 Select the frequency band for the wireless bridge ...

Page 56: ...In the Connect to APs in list field click Yes if you want to connect to an Access Point listed in the Remote AP List 5 By default the operating control channel for the wireless bridge is set to Auto to allow the router to automatically select the channel with the least amount of interference You can modify the Control Channel from Advanced Settings Wireless General tab NOTE Channel availability va...

Page 57: ...Settings Wireless Wireless MAC Filter tab 2 Tick Yes in the Enable Mac Filter field 3 In the MAC Filter Mode dropdown list select either Accept or Reject Select Accept to allow devices in the MAC filter list to access to the wireless network Select Reject to prevent devices in the MAC filter list to access to the wireless network 4 On the MAC filter list click the Add button and key in the MAC add...

Page 58: ...authentication mode is set to WPA Enterprise or WPA2 Enterprise NOTE Please refer to section 4 2 1 General for configuring your wireless router s Authentication Mode 2 From the navigation panel go to Advanced Settings Wireless RADIUS Setting 3 Select the frequency band 4 In the Server IP Address field key in your RADIUS server s IP Address 5 In the Server Port field key in the server port 6 In the...

Page 59: ...Enable Radio weekdays You can specify which days of the week wireless networking is enabled Time of Day to Enable Radio You can specify a time range when wireless networking is enabled during the week 4 2 6 Professional The Professional screen provides advanced configuration options NOTE We recommend that you use the default values on this page In the In the Professional Settings Professional Sett...

Page 60: ...a specific threshold and connect to a stronger signal Enable IGMP Snooping Enable this function allows the IGMP Internet Group Management Protocol to be monitored among devices and optimizes wireless multicast traffic Multicast rate Mbps Select the multicast transmission rate or click Disable to switch off simultaneous single transmission PreambleType Preamble Type defines the length of time that ...

Page 61: ...een wireless devices Select Disable to switch off WMM APSD Reducing USB 3 0 interference Enable this function ensures the best wireless performance on the 2 4 GHz band Disabling this feature increase USB 3 0 port s transmission speed and may affect the 2 4 GHz wireless range Optimize AMPDU aggregation Optimize the max number of MPDUs in an AMPDU and avoid packets get lost or corrupted during trans...

Page 62: ...niversal Beamforming For legacy wireless network adapter that do not support beam forming the router estimates the channel and determines the steering direction to improve the downlink speed TX Power adjustment TX Power adjustment refers to the milliWatts mW needed to power the radio signal output of the wireless router Enter a value between 0 to 100 NOTE Increasing the TX Power adjustment values ...

Page 63: ...thout providing access to your private network NOTE GT AC5300 supports up to nine SSIDs three 2 4GHz three 5GHz 1 and three 5GHz 2 To create a guest network 1 From the navigation panel go to Advanced Settings Guest Network 2 On the Guest Network screen select 2 4Ghz or 5Ghz frequency band for the guest network that you want to create 3 Click Enable ...

Page 64: ...ttings 5 Assign a wireless name for your temporary network on the Network Name SSID field 6 Select an Authentication Method 7 If you select a WPA authentication method select a WPA Encryption 8 Specify the Access time or choose Limitless 9 Select Disable or Enable on the Access Intranet item 10 When done click Apply ...

Page 65: ...P settings of your wireless router NOTE Any changes to the LAN IP address will be reflected on your DHCP settings To modify the LAN IP settings 1 From the navigation panel go to Advanced Settings LAN LAN IP tab 2 Modify the IP address and Subnet Mask 3 When done click Apply ...

Page 66: ...e and lease time for the clients on your network To configure the DHCP server 1 From the navigation panel go to Advanced Settings LAN DHCP Server tab 2 In the Enable the DHCP Server field tick Yes 3 In the Domain Name text box enter a domain name for the wireless router 4 In the IP Pool Starting Address field key in the starting IP address ...

Page 67: ... any number between 2 and 254 when specifying an IP address range An IP Pool Starting Address should not be greater than the IP Pool Ending Address 7 In the DNS and Server Settings section key in your DNS Server and WINS Server IP address if needed 8 Your wireless router can also manually assign IP addresses to devices on the network On the Enable Manual Assignment field choose Yes to assign an IP...

Page 68: ...ault route settings unless you have advanced knowledge of routing tables To configure the LAN Routing table 1 From the navigation panel go to Advanced Settings LAN Route tab 2 On the Enable static routes field choose Yes 3 On the Static Route List enter the network information of other access points or nodes Click the Add or Delete button to add or remove a device on the list 4 Click Apply ...

Page 69: ...pports connection to IPTV services through an ISP or a LAN The IPTV tab provides the configuration settings needed to set up IPTV VoIP multicasting and UDP for your service Contact your ISP for specific information regarding your service ...

Page 70: ... 1 From the navigation panel go to Advanced Settings WAN Internet Connection tab 2 Configure the following settings below When done click Apply WAN ConnectionType Choose your Internet Service Provider type The choices are Automatic IP PPPoE PPTP L2TP or static IP Consult your ISP if the router is unable to obtain a valid IP address or if you are unsure the WAN connection type ...

Page 71: ...nsfer Using UPnP a new network device is discovered automatically Once connected to the network devices can be remotely configured to support P2P applications interactive gaming video conferencing and web or proxy servers Unlike Port forwarding which involves manually configuring port settings UPnP automatically configures the router to accept incoming connections and direct requests to a specific...

Page 72: ...ce that attempt to connect To avoid connection issues due to an unregistered MAC address you can Contact your ISP and update the MAC address associated with your ISP service Clone or change the MAC address of the ASUS wireless router to match the MAC address of the previous networking device recognized by the ISP DHCP query frequency Changes the DHCP Discovery interval settings to avoid overloadin...

Page 73: ...he dual WAN feature to any of these two modes Failover Mode Select this mode to use the secondary WAN as the backup network access Load Balance Mode Select this mode to optimize bandwidth minimize response time and prevent data overload for both primary and secondary WAN connections ...

Page 74: ...scenarios More than one local client needs port forwarding for the same application at a different time An application requires specific incoming ports that are different from the outgoing ports To set up PortTrigger 1 From the navigation panel go to Advanced Settings WAN PortTrigger tab 2 On the Enable PortTrigger field tick Yes 3 On the Well Known Applications field select the popular games and ...

Page 75: ...range 66660 7000 The IRC server responds by verifying the username and creating a new connection to the client PC using an incoming port If Port Trigger is disabled the router drops the connection because it is unable to determine which PC is requesting for IRC access When Port Trigger is enabled the router assigns an incoming port to receive the inbound data This incoming port closes once a speci...

Page 76: ...e network to access specific services provided by a PC in your network NOTE When port forwarding is enabled the ASUS router blocks unsolicited inbound traffic from the Internet and only allows replies from outbound requests from the LAN The network client does not have access to the Internet directly and vice versa To set up Port Forwarding 1 From the navigation panel go to Advanced Settings WAN V...

Page 77: ...ports 566 789 or Mix 1015 1024 3021 NOTES When your network s firewall is disabled and you set 80 as the HTTP server s port range for your WAN setup then your http server web server would be in conflict with the router s web user interface A network makes use of ports in order to exchange data with each port assigned a port number and a specific task For example port 80 is used for HTTP A specific...

Page 78: ... Internet client use the router s WAN IP to access the server If port forwarding has been successful you should be able to access the files or applications Differences between port trigger and port forwarding Port triggering will work even without setting up a specific LAN IP address Unlike port forwarding which requires a static LAN IP address port triggering allows dynamic port forwarding using ...

Page 79: ...n or you want to host a domain web or e mail server CAUTION Opening all the ports on a client to the Internet makes the network vulnerable to outside attacks Please be aware of the security risks involved in using DMZ To set up DMZ 1 From the navigation panel go to Advanced Settings WAN DMZ tab 2 Configure the setting below When done click Apply IP address of Exposed Station Key in the client s LA...

Page 80: ...ick Apply Enable the DDNS Client Enable DDNS to access the ASUS router via the DNS name rather than WAN IP address Server and Host Name Choose ASUS DDNS or other DDNS If you want to use ASUS DDNS fill in the Host Name in the format of xxx asuscomm com xxx is your host name If you want to use a different DDNS service click FREE TRIAL and register online first Fill in the User Name or E mail Address...

Page 81: ... be on a network that uses multiple NAT tables 4 5 7 NAT Passthrough NAT Passthrough allows a Virtual Private Network VPN connection to pass through the router to the network clients PPTP Passthrough L2TP Passthrough IPsec Passthrough and RTSP Passthrough are enabled by default To enable disable the NAT Passthrough settings go to the Advanced Settings WAN NAT Passthrough tab When done click Apply ...

Page 82: ...T To use the server functions you need to insert a USB storage device such as a USB hard disk or USB flash drive in the USB 2 0 port on the rear panel of your wireless router Ensure that the USB storage device is formatted and partitioned properly Refer to the ASUS website at http event asus com 2009 networks disksupport for the file system support table ...

Page 83: ... AiDisk allows you to share files stored on a connected USB device through the Internet AiDisk also assists you with setting up ASUS DDNS and an FTP server To use AiDisk 1 From the navigation panel go to Advanced Settings USB application then click the AiDisk icon 2 From the Welcome to AiDisk wizard screen click Go ...

Page 84: ... and key in your domain name When done click Next You can also select Skip ASUS DDNS settings then click Next to skip the DDNS setting 5 Click Finish to complete the setting 6 To access the FTP site that you created launch a web browser or a third party FTP client utility and key in the ftp link ftp domain name asuscomm com you have previously created ...

Page 85: ...vers Center Using Media Server Your wireless router allows DLNA supported devices to access multimedia files from the USB disk connected to your wireless router NOTE Before using the DLNA Media Server function connect your device to the router s network To launch the Media Server setting page go to Advanced Settings USB application Media Services and Servers Media Servers tab Refer to the followin...

Page 86: ...a Server Path Setting Select All Disks Shared or Manual Media Server Path Using Network Place Samba Share service Network Place Samba Share allows you to set up the accounts and permissions for the Samba service To use Samba share 1 From the navigation panel go to Advanced Settings USB application Media Services and Servers Network Place Samba Share Cloud Disk tab NOTE Network Place Samba Share is...

Page 87: ... b Enter the folder name and click Add The folder that you created will be added to the folder list 2 Follow the steps below to add delete or modify an account To create a new account a Click to add new account b In the Account and Password fields key in the name and password of your network client Retype the password to confirm Click Add to add the account to the list ...

Page 88: ... to share a specific file folder 4 Click Apply to apply the changes Using the FTP Share service FTP share enables an FTP server to share files from USB disk to other devices via your local area network or via the Internet IMPORTANT Ensure that you safely remove the USB disk Incorrect removal of the USB disk may cause data corruption To safely remove the USB disk refer to the section Safely removin...

Page 89: ...a specific folder W Select to assign write only access for a specific folder R Select to assign read only access for a specific folder No Select this option if you do not want to share a specific folder 3 If you prefer you can set the Allow anonymous login field to ON 4 In the Maximum number of concurrent connections field key in the number of devices that can simultaneously connect to the FTP sha...

Page 90: ...ISP Select your Internet Service Provider ISP from the dropdown list APN Access Point Name service optional Contact your 3G 4G service provider for detailed information Dial Number and PIN code The 3G 4G provider s access number and PIN code for connection NOTE PIN code may vary from different providers Username Password The username and password will be provided by the 3G 4G network carrier USB A...

Page 91: ...allows you to save sync share and access your files To use AiCloud 1 From Google Play Store or Apple Store download and install the ASUS AiCloud app to your smart device 2 Connect your smart device to your network Follow the instructions to complete the AiCloud setup process ...

Page 92: ...d disk 1 Insert a USB storage device into the wireless router 2 Turn on Cloud Disk 3 Go to https router asus com and enter the router login account and password For better user experience we recommend that you use Google Chrome or Firefox ...

Page 93: ...loud Disk files on devices connected to the network NOTE When accessing the devices that are connected to the network you need to enter the device s user name and password manually which will not be saved by AiCloud for security reason ...

Page 94: ...rk via your router s domain name NOTES You can create a domain name for your router with ASUS DDNS For more details refer to section 4 5 6 DDNS By default AiCloud provides a secure HTTPS connection Key in https yourASUSDDNSname asuscomm com for a very secure Cloud Disk and Smart Access usage ...

Page 95: ... Smart Sync 1 Launch AiCloud click Smart Sync Go 2 Select ON to enable Smart Sync 3 Click Add new account 4 Enter your ASUS WebStorage account password and select the directory that you want to sync with WebStorage 5 Click Apply ...

Page 96: ... if your Internet service supports IPv6 To set up IPv6 1 From the navigation panel go to Advanced Settings IPv6 2 Select your ConnectionType The configuration options vary depending on your selected connection type 3 Enter your IPv6 LAN and DNS settings 4 Click Apply NOTE Please refer to your ISP regarding specific IPv6 information for your Internet service ...

Page 97: ...tacks though this may affect your router s performance 4 You can also monitor packets exchanged between the LAN and WAN connection On the Logged packets type select Dropped Accepted or Both 5 Click Apply 4 9 2 URL Filter You can specify keywords or web addresses to prevent access to specific URLs NOTE The URL Filter is based on a DNS query If a network client has already accessed a website such as...

Page 98: ...lter field select Enabled 3 Enter a URL and click the button 4 Click Apply 4 9 3 Keyword filter Keyword filter blocks access to webpages containing specified keywords To set up a keyword filter 1 From the navigation panel go to Advanced Settings Firewall Keyword Filter tab 2 On the Enable Keyword Filter field select Enabled ...

Page 99: ...S cache in the system stores previously visited websites To resolve this issue clear the DNS cache before setting up the Keyword Filter Web pages compressed using HTTP compression cannot be filtered HTTPS pages also cannot be blocked using a keyword filter 4 9 4 Network Services Filter The Network Services Filter blocks LAN to WAN packet exchanges and restricts network clients from accessing speci...

Page 100: ...es White List limits access to only the specified network services 4 Specify the day and time when the filters will be active 5 To specify a Network Service to filter enter the Source IP Destination IP Port Range and Protocol Click the button 6 Click Apply 4 9 5 IPv6 Firewall By default your ASUS wireless router blocks all unsolicited incoming traffic The IPv6 Firewall function allows incoming tra...

Page 101: ... default In wireless router mode the wireless router connects to the Internet and provides Internet access to available devices on its own local network Access Point mode In this mode the router creates a new wireless network on an exising network Media Bridge This setup requires two wireless routers The second router serves as a media bridge where multiple devices such as Smart TVs and gaming con...

Page 102: ... synchronize the time EnableTelnet Click Yes to enable Telnet services on the network Click No to disable Telnet Authentication Method You can select HTTP HTTPS or both protocols to secure router access EnableWeb Access fromWAN Select Yes to allow devices outside the network to access the wireless router GUI settings Select No to prevent access Allow only specified IP address Click Yes if you want...

Page 103: ...wly To recover or restore the system refer to section 5 2 Firmware Restoration 4 10 4Restore Save Upload Setting To restore save upload wireless router settings 1 From the navigation panel go to Advanced Settings Administration Restore Save Upload Setting tab 2 Select the tasks that you want to do To restore to the default factory settings click Restore and click OK in the confirmation message To ...

Page 104: ...TE System log resets when the router is rebooted or powered off To view your system log 1 From the navigation panel go to Advanced Settings System Log 2 You can view your network activities in any of these tabs General Log DHCP Leases Wireless Log Port Forwarding Routing Table ...

Page 105: ...g two ways Via the Wireless screen 1 On your web browser manually key in the wireless router s default IP address http router asus com 2 On the login page key in the default user name admin and password admin and click OK The QIS page launches automatically 3 From the navigation panel go to Advanced Settings Wireless General tab 4 Move the slider to ON in the Enable Smart Connect field This functi...

Page 106: ... change the trigger conditions according to your networking surroundings To change the settings go to the Smart Connect Rule tab on the Network Tools screen Smart Connect Rule controls are divided into four sections Steering Trigger Condition STA Selection Policy Interface Select and Qualify Procedures Bounce Detect ...

Page 107: ...on does not indicate how balancing is done RSSI If the received signal level of any associated client meets this criteria steering will be triggered PHY Rate Less PHY Rate Greater These controls determine STA link rates that trigger band steering VHT This controls determines how 802 11ac and non ac clients are handled ALL default means any type of client can trigger steering AC only means a client...

Page 108: ...ction policy criteria for the radio will be steered to the first target if that radio s Bandwidth Utilization is less than the set value Otherwise the client will be sent to the secondTarget Band radio Bounce Detect This set of controls determines how often a client can be steered This is intended to prevent clients from constantly moving around It does not however prevent clients from disconnecti...

Page 109: ...ttp dlcdnet asus com pub ASUS LiveUpdate Release Wireless Printer zip The utilities are not supported on MAC OS 5 1 Device Discovery Device Discovery is an ASUS WLAN utility that detects an ASUS wireless router device and allows you to configure the wireless networking settings To launch the Device Discovery utility From your computer s desktop click Start All Programs ASUS Utility GT AC5300 Wirel...

Page 110: ...outer before using the Firmware Restoration utility NOTE This feature is not supported on MAC OS To launch the rescue mode and use the Firmware Restoration utility 1 Unplug the wireless router from the power source 2 Hold the Reset button at the rear panel and simultaneously replug the wireless router into the power source Release the Reset button when the Power LED at the front panel flashes slow...

Page 111: ...ad NOTE This is not a firmware upgrade utility and cannot be used on a working ASUS Wireless Router Normal firmware upgrades must be done through the web interface Refer to Chapter 4 Configuring the Advanced Settings for more details 5 3 Setting up your printer server 5 3 1 ASUS EZ Printer Sharing ASUS EZ Printing Sharing utility allows you to connect a USB printer to your wireless router s USB po...

Page 112: ... Settings USB Application Network Printer Server 2 Click Download Now to download the network printer utility NOTE Network printer utility is supported on Windows XP Windows Vista and Windows 7 only To install the utility on Mac OS select Use LPR protocol for sharing printer 3 Unzip the downloaded file and click the Printer icon to run the network printer setup program ...

Page 113: ...113 4 Follow the onscreen instructions to set up your hardware then click Next 5 Wait a few minutes for the initial setup to finish Click Next 6 Click Finish to complete the installation ...

Page 114: ...114 8 After the printer s driver installation is complete network clients can now use the printer 7 Follow the Windows OS instructions to install the printer driver ...

Page 115: ... Windows and MAC operating system using LPR LPD Line Printer Remote Line Printer Daemon Sharing your LPR printer To share your LPR printer 1 From the Windows desktop click Start Devices and Printers Add a printer to run the Add PrinterWizard 2 Select Add a local printer and then click Next ...

Page 116: ...116 3 Select Create a new port then set Type of Port to Standard TCP IP Port Click New Port 4 In the Hostname or IP address field key in the IP address of the wireless router then click Next ...

Page 117: ...117 5 Select Custom then click Settings 6 Set Protocol to LPR In the Queue Name field key in LPRServer then click OK to continue ...

Page 118: ...t to finish setting up the standard TCP IP port 8 Install the printer driver from the vendor model list If your printer is not in the list click Have Disk to manually install the printer drivers from a CD ROM or file ...

Page 119: ...119 9 Click Next to accept the default name for the printer 10 Click Finish to complete the installation ...

Page 120: ...ter to download and install the utility automatically NOTE If you have more than one USB drive select the USB device you want to download the files to 2 After the download process is finished click the Download Master icon to start using the utility 3 Click Add to add a download task 4 Select a download type such as BitTorrent HTTP or FTP Provide a torrent file or a URL to begin downloading NOTE F...

Page 121: ...k BitTorrent to launch the BitTorrent Setting page 2 Select a specific port for your download task 3 To prevent network congestion you can limit the maximum upload and download speeds under Speed Limits 4 You can limit the maximum number of allowed peers and enable or disable file encryption during downloads 5 4 1 Configuring BitTorrent download settings ...

Page 122: ...122 5 4 2 NZB settings You can set up a USENET server to download NZB files After entering USENET settings Apply ...

Page 123: ... 1 Launch the Web GUI Go to Advanced Settings Administration Firmware Upgrade tab Click Check to verify if the latest firmware is available 2 If the latest firmware is available visit the ASUS global website at http www asus com Networks Wireless_Routers RTAC5300 download to download the latest firmware 3 From the Firmware Upgrade page click Browse to locate the firmware file 4 Click Upload to upg...

Page 124: ...your computer to the router wirelessly ensure that the SSID wireless network name encryption mehtod and password are correct Check if your network settings are correct Each client on the network should have a valid IP address ASUS recommends that you use the wireless router s DHCP server to assign IP addresses to computers on your network Some cable modem service providers require you to use the M...

Page 125: ...information Delete the cookies and files in your web browser For Internet Explorer 8 follow these steps 1 Launch Internet Explorer 8 then click Tools Internet Options 2 In the General tab under Browsing history click Delete select Temporary Internet Files and Cookies then click Delete NOTES The commands for deleting cookies and files vary with web browsers Disable proxy server settings cancel the ...

Page 126: ... closer to the wireless client Try to adjust antennas of the router to the best direction as described in section 1 4 Positioning your router DHCP server has been disabled 1 Launch the web GUI Go to General Network Map Clients and search for the device that you want to connect to the router 2 If you cannot find the device in the Network Map go to Advanced Settings LAN DHCP Server Basic Config list...

Page 127: ...rol Channel If you are using a wireless LAN adapter check if the wireless channel in use conforms to the channels available in your country area If not adjust the channel channel bandwidth and wireless mode If you still cannot connect to the router wirelessly you can reset your router to factory default settings In the router GUI click Administration Restore Save Upload Setting and click Restore ...

Page 128: ...e using the Delete button or adjust the Time Management Settings If there is still no Internet access try to reboot your computer and verify the network s IP address and gateway address Check the status indicators on the ADSL modem and the wireless router If the WAN LED on the wireless router is not ON check if all cables are plugged properly You forgot the SSID network name or network password Se...

Page 129: ...admin Enable DHCP Yes if WAN cable is plugged in IP address http router asus com or 192 168 1 1 Domain Name Blank Subnet Mask 255 255 255 0 DNS Server 1 192 168 1 1 DNS Server 2 Blank SSID 2 4GHz ASUS SSID 5GHz ASUS_5G Firmware upgrade failed Launch the rescue mode and run the Firmware Restoration utility Refer to section 5 2 Firmware Restoration on how to use the Firmware Restoration utility ...

Page 130: ...launch the browser 2 Click Tools Internet options Connections tab LAN settings Before configuring your wireless router do the steps described in this section for your host computer and network clients 3 From the Local Area Network LAN Settings screen untick Use a proxy server for your LAN 4 Click OK when done ...

Page 131: ...en done NOTE Refer to your browser s help feature for details on disabling the proxy server B Set theTCP IP settings to automatically obtain an IP address Windows 7 1 Click Start Control Panel Network and Internet Network and Sharing Center Manage network connections 2 Select Internet Protocol Version 4 TCP IPv4 or Internet ProtocolVersion 6 TCP IPv6 then click Properties ...

Page 132: ...atically 4 Click OK when done MAC OS 1 Click the Apple icon located on the top left of your screen 2 Click System Preferences Network Configure 3 From the TCP IP tab select Using DHCP in the Configure IPv4 dropdown list 4 Cllick Apply Now when done NOTE Refer to your operating system s help and support feature for details on configuring your computer s TCP IP settings ...

Page 133: ...indows 7 1 Click Start Internet Explorer to launch the browser 2 Click Tools Internet options Connections tab 3 Tick Never dial a connection 4 Click OK when done NOTE Refer to your browser s help feature for details on disabling the dial up connection ...

Page 134: ...he chemical substances in our products at ASUS REACH website at http csr asus com english index aspx Federal Communications Commission Statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operat...

Page 135: ...enced radio TV technician for help FCC Radiation Exposure Statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 31cm between the radiator your body IMPORTANT This device is restricted for indoor use WARNING Any changes or modifications not expressly approved by the party r...

Page 136: ...afety Article 3 1a Testing for electric safety according to EN 60950 1 has been conducted These are considered relevant and sufficient Protection requirements for electromagnetic compatibility Article 3 1b Testing for electromagnetic compatibility according to EN 301 489 1 and EN 301 489 17 has been conducted These are considered relevant and sufficient Effective use of the radio spectrum Article ...

Page 137: ...osure Information This equipment complies with IC RSS 102 radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 31cm between the radiator your body Cet équipement est conforme aux limites d exposition aux rayonnements IC établies pour un environnement non contrôlé Cet équipement doit être installé et utilisé avec u...

Page 138: ...91 A Dipole Antenna Reversed SMA 2 14 2 98 5 Whayu C660 510391 A Dipole Antenna Reversed SMA 2 14 2 98 6 Whayu C660 510391 A Dipole Antenna Reversed SMA 2 14 2 98 7 Whayu C660 510391 A Dipole Antenna Reversed SMA 2 14 2 98 8 Whayu C660 510391 A Dipole Antenna Reversed SMA 2 14 2 98 For product available in the USA Canada market only channel 1 11 can be operated Selection of other channels is not p...

Page 139: ...質為排除項目 GNU General Public License Licensing information This product includes copyrighted third party software licensed under the terms of the GNU General Public License Please see The GNU General Public License for the exact terms and conditions of this license We include a copy of the GPL with every CD shipped with our product All future firmware updates will also be accompanied with their respe...

Page 140: ...blic License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in ...

Page 141: ...ree use or not licensed at all The precise terms and conditions for copying distribution and modification follow Terms conditions for copying distribution modification 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this General Public License The Program below refers to any such program or w...

Page 142: ... You must cause the modified files to carry prominent notices stating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads c...

Page 143: ...the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily use...

Page 144: ...except as expressly provided under this License Any attempt otherwise to copy modify sublicense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received copies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 5 You are not required to accept this...

Page 145: ... invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the fre...

Page 146: ...ee Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free statu...

Page 147: ...INCLUDING ANY GENERAL SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BYYOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TER...

Page 148: ...Address AYAZAGA MAH KEMERBURGAZ CAD NO 10 AYAZAGA ISTANBUL CIZGI Elektronik San Tic Ltd Sti Tel No 90 212 3567070 Address CEMAL SURURI CD HALIM MERIC IS MERKEZI No 15 C D 5 6 34394 MECIDIYEKOY ISTANBUL KOYUNCU ELEKTRONiK BiLGi iSLEM SiST SAN VE DISTIC A S Tel No 90 216 5288888 Address EMEK MAH ORDU CAD NO 18 SARIGAZi SANCAKTEPE ISTANBUL ...

Page 149: ... CA 94539 USA Telephone 15107393777 Fax 15106084555 Website usa asus com Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Support Fax 49 2102 959931 Website asus com de Online contact eu rma asus com sales Technical Support Telephone Component 49 2102 5789555 Telephone Germany System Notebook Eee LCD 49 2102 5789557 Telephone...

Page 150: ...00 17 00 Mon Fri Norway 0047 2316 2682 09 00 18 00 Mon Fri Sweden 0046 858769407 09 00 18 00 Mon Fri Finland 00358 969379690 10 00 19 00 Mon Fri Denmark 0045 38322943 09 00 18 00 Mon Fri Poland 0048 225718040 08 30 17 30 Mon Fri Spain 0034 902889688 09 00 18 00 Mon Fri Portugal 00351 707500310 09 00 18 00 Mon Fri Slovak Republic 00421 232162621 08 00 17 00 Mon Fri Czech Republic 00420 596766888 08...

Page 151: ...8525201 Singapore 0065 64157917 11 00 19 00 Mon Fri 0065 67203835 11 00 19 00 Mon Fri Repair Status Only 11 00 13 00 Sat Malaysia 0060 320535077 10 00 19 00 Mon Fri Philippine 1800 18550163 09 00 18 00 Mon Fri India 1800 2090365 09 00 18 00 Mon Sat India WL NW 09 00 21 00 Mon Sun Indonesia 0062 2129495000 09 30 17 00 Mon Fri 500128 Local Only 9 30 12 00 Sat Vietnam 1900 555581 08 00 12 00 13 30 17...

Page 152: ... 278772 08 00 17 00 Mon Fri Israel 6557 00972 39142800 08 00 17 00 Sun Thu 9770 00972 35598555 08 30 17 30 Sun Thu Balkan Countries Romania 0040 213301786 09 00 18 30 Mon Fri Bosnia Herzegovina 00387 33773163 09 00 17 00 Mon Fri Bulgaria 00359 70014411 09 30 18 30 Mon Fri 00359 29889170 09 30 18 00 Mon Fri Croatia 00385 16401111 09 00 17 00 Mon Fri Montenegro 00382 20608251 09 00 17 00 Mon Fri Ser...

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