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GQE10A hardware kit

Turn on your Meeting Computer System

Press the power button to turn on your Meeting Computer System.

IMPORTANT!

Ensure that all peripherals (speakermic, camera,

touchscreen) and AC power adapter are connected properly before

you turn on your Meeting Computer System.

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Summary of Contents for GQE100

Page 1: ...ASUS Hangouts Meet hardware kit GQE10A User Guide ...

Page 2: ......

Page 3: ... A COMMITMENT BY ASUS ASUS ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT Copyright 2020 ASUSTeK COMPUTER INC All Rights Reserved LIMITATION OF LIABILITY Circumstances may arise where because of a default on ASUS part or other liability you are entitled to recover damages from ASUS In each suc...

Page 4: ...t the camera 18 Connect the touchscreen 19 Connect the AC power adapter to your Meeting Computer System 22 Turn on your Meeting Computer System 24 Configuring your Meeting Computer System hardware kit Before you begin using your device for video conferencing 26 Setup requirements 26 Setup your system 28 Enroll your device 37 Manage devices and rooms 40 Troubleshooting Fix a problem 42 Help and sup...

Page 5: ...rmation on setting your Meeting Computer System for video conferencing Troubleshooting This section includes instructions on how to fix a problem that you may encounter when using your Meeting Computer System hardware kit Appendix This section includes notices and safety statements for your Meeting Computer System Conventions used in this user guide To highlight key information in this user guide ...

Page 6: ...e following items The bundled power adapter may vary with territories Meeting Computer System Wall mounting plate Power cable Wall mounting plate screw set AC power adapter Standing mount Camera Camera USB cable Type A to Type C Technical documentations Speakermic Speakermic cable Type A to Micro USB ...

Page 7: ...ents Some bundled accessories may vary with different models For details on these accessories refer to their respective user manuals The bundled power adapter plug heads may vary with territories The bundled Touchscreen USB data cable Blue may vary with territories Touchscreen power adapter Touchscreen Touchscreen adapter plug heads Touchscreen HDMI cable Green Touchscreen USB power cable Red Touc...

Page 8: ...8 GQE10A hardware kit ...

Page 9: ...1 Getting to know your Meeting Computer System ...

Page 10: ...s or headphones You can also use this port to connect your headset or an external microphone USB 3 1 Gen 1 Type C DisplayPort combo port This USB Type C Universal Serial Bus port provides a transfer rate of up to 5 Gbit s supports DisplayPort 1 2 3840 x 2160 at 60Hz with 24 bit color and supports Power Delivery at 5v 3A Use a USB Type C adapter to connect your Meeting Computer System to an externa...

Page 11: ...5 LAN port supports a standard Ethernet cable for connection to a local network Reset button The reset button allows you to reset the Meeting Computer System Power input The supplied power adapter converts AC power to DC power for use with this jack Power supplied through this jack supplies power to the Meeting Computer System To prevent damage to the Meeting Computer System always use the supplie...

Page 12: ...PORTANT For an optimum heat dissipation and air ventilation ensure that the air vents are free from obstructions Right side view Air vents intake vent The air vents allow cooler air to enter your Meeting Computer System chassis IMPORTANT For an optimum heat dissipation and air ventilation ensure that the air vents are free from obstructions ...

Page 13: ...GQE10A hardware kit 13 Mount pad slots The mount slots are used to attach the Meeting Computer System to the wall mounting plate or the standing mount Bottom view ...

Page 14: ...14 GQE10A hardware kit ...

Page 15: ...2 Using your Meeting Computer System hardware kit ...

Page 16: ...onnector DisplayPort USB Type C DVI connector used with an HDMI DVI adapter NOTE The HDMI DVI adapter is purchased separately The USB Type C HDMI cable is purchased separately Connect display via HDMI port Connect display via USB Type C DisplayPort To connect a display panel to your Meeting Computer System Connect a display cable either to the HDMI port or the Type C DisplayPort ...

Page 17: ...ct the speakermic Connect the speakermic to a USB 3 2 Gen 1 port on the rear of your Meeting Computer System NOTE Please refer to pages 35 36 for more information on the recommended USB 3 2 Gen 1 port to connect the speakermic to ...

Page 18: ... Connect the camera Connect the camera to a USB 3 2 Gen 1 port on the rear of your Meeting Computer System NOTE Please refer to pages 35 36 for more information on the recommended USB 3 2 Gen 1 port to connect the camera to ...

Page 19: ...data cable Blue to the data USB port on your touchscreen B Connect the touchscreen to a USB 3 2 Gen 1 port on the rear of your Meeting Computer System Ensure to connect the USB 3 2 Gen 1 connector to connect to your Meeting Computer System NOTE Please refer to pages 35 36 for more information on the recommended USB 3 2 Gen 1 port to connect the touchscreen to Touchscreen USB data cable Blue ...

Page 20: ...AC power adapter B Connect the Touchscreen USB power cable Red to the power USB port on your touchscreen C Attach the appropriate adapter plug head to the adapter then plug the AC power adapter into a 100V 240V power source NOTE For more information on attaching the adapter plug head to the adpater refer to the user guide bundled with the touchscreen Touchscreen USB power cable Red ...

Page 21: ...Touchscreen HDMI cable Green A Connect the Touchscreen HDMI cable Green to the HDMI port on your touchscreen B Connect the touchscreen to a device s such as a laptop HDMI out port for local presentations WARNING Do not connect the HDMI cable Green to your Meeting Computer System Touchscreen HDMI cable Green ...

Page 22: ...apter to your Meeting Computer System A Connect the AC power cord to the AC DC adapter B Connect the DC power connector into your Meeting Computer System s power DC input port C Plug the AC power cord into a 100V 240V power source NOTE The power adapter may vary in appearance depending on models and your region ...

Page 23: ...g Computer System The socket outlet must be easily accessible and near your Meeting Computer System To disconnect your Meeting Computer System from its main power supply unplug your Meeting Computer System from the power socket NOTE Please refer to the following information on the adapter 90W Power adapter Input voltage 100 240 Vac Input frequency 50 60 Hz Rating output current 4 62 A 90W Rating o...

Page 24: ...ing Computer System Press the power button to turn on your Meeting Computer System IMPORTANT Ensure that all peripherals speakermic camera touchscreen and AC power adapter are connected properly before you turn on your Meeting Computer System ...

Page 25: ...3 Configuring your Meeting Computer System hardware kit ...

Page 26: ...s networks The network requirements are the same as those for Hangouts In addition we recommend a minimum bandwidth of 1 mbps or 2 mbps up down for group video conferencing NOTE Although you can use your Meeting Computer System device over a wireless network connection we recommend using a wired network connection for best sound and video quality Space requirements For the Meeting Computer System ...

Page 27: ...t is up to 1 5 meters from all participants but may also depend on the size and layout of the conference room For rooms where participants sit at one end of the room facing the display we recommend placing the speakermic at the end of the table closest to the Meeting Computer System and the display In larger rooms where participants sit talking around a table independent of the position of the dis...

Page 28: ... the Meeting Computer System to a wall Please follow the steps below to install the wall mount and Meeting Computer System IMPORTANT The equipment should not be mounted higher than 2 m from the floor or should not be mounted higher than 75 cm from a flat surface Setup your system You can mount your Meeting Computer System to the bundled wall mounting plate or mount the Meeting Computer System to t...

Page 29: ...countersunk head type screws 2 Locate the pill shape on the bottom of your device and orientate it as shown in the illustration below so that the exhaust air vents faces upwards NOTE Please refer to Chapter 1 Getting to know your Meeting Computer System for more information on the location of the exhaust air vents Air vent exhaust vent ...

Page 30: ...e mount pad slots are aligned with the wall mount before placing the device onto the wall mount plate NOTE Please refer to Chapter 1 Getting to know your Meeting Computer System for more information on the location of the mount pad slots 4 Manually adjust your device if needed for a more secure fit ...

Page 31: ...low the steps below 1 Locate the pill shape on the bottom of your device and orientate it as shown in the illustration below so that the exhaust air vents faces upwards NOTE Please refer to Chapter 1 Getting to know your Meeting Computer System for more information on the location of the exhaust air vents Air vent exhaust vent ...

Page 32: ...Align your device s mount pad slot to the standing mount then bring the device closer to the mount Your device will be magnetized and attach onto the standing mount 3 Manually adjust your device if needed for a more secure fit ...

Page 33: ...1 Nearest viewing position recommend 1 5 x screen height 2 Camera field of view D note 1 AUTOZOOM RANGE 3 5M 11 6 Room layout example Place your camera You may install your camera below or on top of the display depending on the screen height NOTE Keep the camera as close to eye level as possible DISPLAY OPTIONAL USB HUB TOUCH PANEL MICROPHONE SPEAKER CABLING SURFACE CONCEALED RUN CHROMEBOX WITH VE...

Page 34: ...IGHT BETWEEN 750 1000mm 29 1 2 39 1 2 EXAMPLE EQUIPMENT LAYOUT CREDENZA DISPLAY FRONT WALL CHROMEBOX MEET CAMERA Room layout example 120 DISPLAY MEET CAMERA FRONT WALL FRONT WALL DISPLAY OPTIONAL USB HUB TOUCH PANEL MICROPHONE SPEAKER MEET CAMERA CABLING SURFACE CONCEALED RUN CREDENZA GQE10A ...

Page 35: ...u may adjust the connections accordingly to suit your needs 1 6 5 3 2 7 4 LAN port connects to a router NOTE Although you can use your Meeting Computer System device over a wireless network connection we recommend using a wired network connection for optimal sound and video quality 1 6 5 3 2 7 4 USB 3 2 Gen 1 port connects the speakermic assembly 1 6 5 3 2 7 4 USB 3 2 Gen 1 port connects the camer...

Page 36: ...e 1 6 5 3 2 7 4 USB 3 2 Gen 1 port connects to the touchscreen 1 6 5 3 2 7 4 HDMI connects a display with HDMI connector 1 6 5 3 2 7 4 DisplayPort connects a display with USB Type C connector 1 6 5 3 2 7 4 Power port connects to a power outlet IMPORTANT Be sure to connect to a power outlet last after you have made all the other connections ...

Page 37: ...options NOTE We recommend connecting a USB keyboard to make entering the enrollment information easier To complete basic enrollment 1 Turn on the display 2 Turn on the Meeting Computer System 3 Verify or change your language keyboard layout and network NOTE If your network doesn t appear in the Select a network list select Join Network and enter the correct settings Ask your network administrator ...

Page 38: ...g the test Ensure that your camera and speakermic were connected to your Meeting Computer System before you turned on your device Ensure that your camera and speakermic are connected to your device properly Unplug the cables and plug them in again then restart your device 9 Click through the screens to view tips on using Meeting Computer System At the end of device enrollment the screen displays a...

Page 39: ...rsor size voice prompts and more The options you select here apply to the setup process and Out of box experience OOBE process To select the Accessibility link press the Continue or Accept and continue button NOTE High contrast mode only takes effect during enrollment and not in the OOBE process Help make Chrome OS better Allows your device to send usage and crash info to Google helping us improve...

Page 40: ...ge devices and rooms You can view modify and update your Meeting Computer System and rooms through the Google Admin console For more details on managing your devices and rooms please visit the Meeting Computer System Help website ...

Page 41: ...Troubleshooting ...

Page 42: ...re which device to click you can identify the correct one by its serial number You can find your device s serial number on the card that was included in the box and on the bottom of the device itself Help and support Visit support google com chromedevicesformeetings for more detailed set up and provisioning instructions customizable table mats or to print guides for your users ...

Page 43: ...Appendix ...

Page 44: ...you leave plenty of space around the system for ventilation Never insert objects of any kind into the ventilation openings Use this product in environments with ambient temperatures between 0 C and 35 C If you use an extension cord make sure that the total ampere rating of the devices plugged into the extension cord does not exceed its ampere rating This equipment should be installed and operated ...

Page 45: ...roblems with the product unplug the power cord and contact a qualified service technician or your retailer The power cord or plug is damaged Liquid has been spilled into the system The system does not function properly even if you follow the operating instructions The system was dropped or the cabinet is damaged The system performance changes Avoid contact with hot components inside the Mini PC Du...

Page 46: ...esigned to provide reasonable protection against harmful interference in a residential installation This product generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this product does...

Page 47: ...rth for an uncontrolled environment This equipment should be installed and operated with a minimum distance of 20cm between the radiator your body This transmitter must not be co located or operating with any other antenna or transmitter Le rayonnement de la classe b respecte ISED fixaient un environnement non contrôles et mise en oeuvre de ce matériel devrait avec échangeur distance minimale entr...

Page 48: ...through Ch14 Europe ETSI 2 412 2 472 GHz Ch01 through Ch13 Regional notice for Singapore This ASUS product complies with IMDA Standards Complies with IMDA Standards DB103778 Déclaration de conformité de Innovation Sciences et Développement économique Canada ISED Le présent appareil est conforme aux CNR d ISED applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux ...

Page 49: ...Chemicals regulatory framework we publish the chemical substances in our products at ASUS REACH website at http csr asus com english REACH htm EU RoHS This product complies with the EU RoHS Directive For more details see http csr asus com english article aspx id 35 Japan JIS C 0950 Material Declarations Information on Japan RoHS JIS C 0950 chemical disclosures is available on http csr asus com eng...

Page 50: ...m Turkey RoHS AEEE Yönetmeliğine Uygundur ASUS Recycling Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment We believe in providing solutions for you to be able to responsibly recycle our products batteries other components as well as the packaging materials Please go to http csr asus com english Takeback htm for ...

Page 51: ...computer click the mouse or press any key on the keyboard Please visit http www energystar gov powermanagement for detail information on power management and its benefits to the environment In addition please visit http www energystar gov for detail information on the ENERGY STAR joint program NOTE Energy Star is NOT supported on FreeDOS and Linux based products EPEAT Electronic Product Environmen...

Page 52: ...e in Europe ASUSTeK Computer GmbH Address HARKORT STR 21 23 40880 RATINGEN GERMANY WARNING To prevent exposure to the optical drive s laser do not attempt to disassemble or repair the optical drive by yourself For your safety contact a professional technician for assistance Optical Drive Safety Information Laser Safety Information CLASS 1 LASER PRODUCT ...

Page 53: ...USA Telephone 1 510 739 3777 Fax 1 510 608 4555 Web site http www asus com us Technical Support Support fax 1 812 284 0883 Telephone 1 812 282 2787 Online support https www asus com support Product ContactUs Services questionform lang en us ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 40880 Ratingen Germany Fax 49 2102 959931 Web site http www asus com de Online contact http eu...

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