Asus G10DK User Manual Download Page 41

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ASUS G10DK

ENGLISH

System

Problem

Possible Cause

Action

System speed is

too slow

Too many programs are

running.

Close some of the programs.

Computer virus attack

• Use an anti-virus software to scan for

viruses and repair your computer.

• Reinstall the operating system.

The system often

hangs or freezes.

Hard disk drive failure

• Send the damaged hard disk drive to

ASUS Service Center for servicing.

• Replace with a new hard disk drive.

Memory module problems

• Replace with compatible memory

modules.

• Remove the extra memory modules

that you have installed, then try again.

• Contact the ASUS Service Center for

assistance.

There is not enough

air ventilation for your

computer.

Move your computer to an area with

better air flow.

Incompatible softwares are

installed.

Reinstall the OS and reinstall

compatible softwares.

Summary of Contents for G10DK

Page 1: ...Desktop PC G10DK User Guide ...

Page 2: ...AR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICATIONS ...

Page 3: ...onnecting microphone and speakers 22 Connecting multiple external displays 25 Connecting an HDTV 26 Chapter 3 Using your computer Proper posture when using your Desktop PC 27 Chapter 4 Connecting to the Internet Wired connection 29 Wi Fi connection on selected models only 33 Chapter 5 Troubleshooting Troubleshooting 35 Appendix Working withWindows Starting for the first time 43 Start menu 43 Windo...

Page 4: ...interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or te...

Page 5: ...210 of Industry Canada This Class B device meets all the requirements of the Canadian interference causing equipment regulations This device complies with Industry Canada license exempt RSS standard s Operation is subject to the following two conditions this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of...

Page 6: ...he member shall measure interference for confirmation and register the result to VCCI India E Waste Management Rules 2016 This product complies with the India E Waste Management Rules 2016 and prohibits use of lead mercury hexavalent chromium polybrominated biphenyls PBBs and polybrominated diphenyl ethers PBDEs in concentrations exceeding 0 1 by weight in homogenous materials and 0 01 by weight i...

Page 7: ... below the FCC radio frequency exposure limits Nevertheless it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized FCC BluetoothWireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant Blu...

Page 8: ...laser products manufactured from August 1 1976 Compliance is mandatory for products marketed in the United States WARNING Use of controls or adjustments or performance of procedures other than those specified herein or in the laser product installation guide may result in hazardous radiation exposure AT BE BG CZ DK EE FR DE IS IE IT EL ES CY LV LI LT LU HU MT NL NO PL PT RO SI SK TR FI SE CH HR UK...

Page 9: ...ts on the Desktop PC to prevent the system from getting overheated DO NOT use damaged power cords accessories or other peripherals To prevent electrical shock hazard disconnect the power cable from the electrical outlet before relocating the system Seek professional assistance before using an adapter or extension cord These devices could interrupt the grounding circuit Ensure that your power suppl...

Page 10: ... 4555 hereby declares that the product Product Name DESKTOP PC Model Number G10DK compliance statement This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Ver 180620 ...

Page 11: ...on on ASUS hardware and software products Refer to the ASUS website www asus com ASUS LocalTechnical Support Visit ASUS website at https www asus com support contact for the contact information of local Technical Support Engineer DANGER WARNING Information to prevent injury to yourself when trying to complete a task CAUTION Information to prevent damage to the components when trying to complete a ...

Page 12: ...x1 Installation Guide Power cord x1 Installation Guide x1 Warranty Card x1 If any of the above items is damaged or missing contact your retailer The illustrated items above are for reference only Actual product specifications may vary with different models ...

Page 13: ...ystem casing Read the ASUS Warranty Card before setting up your ASUS Desktop PC Getting to know your computer Illustrations are for reference only The ports their locations and the chassis color vary with different models IMPORTANT Do not use this Desktop PC for cryptocurrency mining consuming a vast amount of electricity and time to gain convertible virtual currency and or related activities ASUS...

Page 14: ...rt This port connects to a headset headphone microphone or speaker USB 3 2 Gen 1 ports These ports connect to USB 3 2 Gen 1 devices such as a mouse printer scanner camera PDA and others USB 3 2 Gen 1 devices can only be used for data storage 14 Chapter 1 Getting started ENGLISH ...

Page 15: ...t be converted to output from RGB Signal to CRT and is not compatible with DVI I The on board DVI D VGA and HDMI ports only work while using a CPU with integrated graphics DVI D VGA HDMI Ryzen CPU Vermeer Not support Not support Not support Ryzen CPU Cezanne Support Support Support Ryzen CPU Renoir Support Support Support Ryzen CPU Matisse Not support Not support Not support Ryzen APU Picasso Supp...

Page 16: ... connects to a tape CD DVD player or other audio sources Refer to the audio configuration table below for the function of the audio ports in the 2 4 5 1 or 7 1 channel configuration Audio 2 4 5 1 or 7 1 channel configuration Port Headset 2 channel 4 channel 5 1 channel 7 1 channel Light Blue Rear panel Line In Rear Speaker Out Rear Speaker Out Rear Speaker Out Lime Rear panel Line Out Front Speake...

Page 17: ...connection ORANGE Linked ORANGE 100Mbps connection BLINKING Data activity GREEN 1Gbps connection ASUS Graphics Cards on selected models only The display output ports on these optional ASUS Graphics Cards may vary with different models Expansion slot brackets Remove the expansion slot bracket when installing an expansion card ASUS G10DK 17 ENGLISH ...

Page 18: ...ASUS Graphics Card on selected models only Connect your monitor to the display output port on the discrete ASUS Graphics Card To connect an external monitor using the ASUS Graphics Card 1 Connect a monitor to a display output port on the ASUS Graphics Card 2 Plug the monitor to a power source The display output ports on the ASUS Graphics Card may vary with different models 18 Chapter 1 Getting sta...

Page 19: ...SB keyboard and a USB mouse to the USB ports on the rear panel of your computer Connecting the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source ASUS G10DK 19 ENGLISH ...

Page 20: ...w to turn on your computer after setting up your computer To turn your computer ON 1 Turn your monitor ON 2 Press the power button on your computer Power button 3 Wait until the operating system loads automatically 20 Chapter 1 Getting started ENGLISH ...

Page 21: ...ASUS G10DK 21 ENGLISH ...

Page 22: ...2 Gen 2 ports on the front and rear panels The USB ports allow you to connect USB devices such as storage devices To connect a USB storage device Insert the USB storage device to your computer Front panel Rear panel ENGLISH ASUS G10DK 22 Chapter 2 Connecting devices to your computer ...

Page 23: ...ktop PC comes with microphone ports and speaker ports on both the front and rear panels The audio I O ports located on the rear panel allow you to connect 2 channel 4 channel 5 1 channel and 7 1 channel speakers Connecting 2 channel Speakers ASUS G10DK 23 ENGLISH ...

Page 24: ...Connecting 4 channel Speakers Connecting 5 1 channel Speakers 24 Chapter 2 Connecting devices to your computer ENGLISH ...

Page 25: ...LINE OUT Connecting 7 1 channel Speakers ASUS G10DK 25 ENGLISH ...

Page 26: ...multiple displays 1 Turn off your computer 2 Connect the two monitors to your computer and connect the power cords to the monitors Refer to Setting up your computer section in Chapter 1 for details on how to connect a monitor to your computer 3 Turn on your computer 4 From the Start menu click Settings System Display 5 Configure the settings for your displays For some graphic cards only the monito...

Page 27: ...V HDTV to the HDMI port of your computer You need an HDMI cable to connect the HDTV and the computer The HDMI cable is purchased separately To get the best display performance ensure that your HDMI cable is less than 15 meters ASUS G10DK 27 ENGLISH ...

Page 28: ...ir to make sure that your knees are slightly higher than your hips to relax the backs of your thighs If necessary use a footrest to raise the level of your knees Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward Sit upright with your knees elbows and hips at an approximately 90º angle when you are at the PC Place the monitor directly in f...

Page 29: ...ASUS G10DK 29 ENGLISH ...

Page 30: ...RJ 45 port on the rear panel of your computer and the other end to a DSL cable modem LINE LAN RESET PWR Modem RJ 45 cable 3 Turn on the DSL cable modem and your computer 4 Configure the necessary Internet connection settings Contact your network administrator for details or assistance in setting up your Internet connection For more details refer to the sections Configuring a dynamic IP PPPoE netwo...

Page 31: ... end to your LAN LAN RJ 45 cable 2 Turn on your computer 3 Configure the necessary Internet connection settings Contact your network administrator for details or assistance in setting up your Internet connection For more details refer to the sections Configuring a dynamic IP PPPoE network connection or Configuring a static IP network connection ASUS G10DK 31 ENGLISH ...

Page 32: ...rom the Start menu click Settings Network Internet Ethernet Network and Sharing Center 2 From the Open Network and Sharing Center screen click Change Adapter settings 3 Right click on your LAN and select Properties 4 Click Internet ProtocolVersion 4 TCP IPv4 and click Properties 5 Click Obtain an IP address automatically and click OK Continue to the next steps if you are using PPPoE connection 32 ...

Page 33: ...screen instructions to complete the setup Configuring a static IP network connection To configure a static IP network connection 1 Repeat steps 1 to 4 of the previous section 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the preferred DNS Server address and alternative address 5 When done click OK ASUS G10DK 33 ENGL...

Page 34: ...nection To establish a wireless connection you need to connect to a wireless access point AP Wireless AP Modem To increase the range and sensitivity of the wireless radio signal connect the external antennas to the antenna connectors on the ASUS WLAN Card 34 Chapter 4 Connecting to the Internet ENGLISH ...

Page 35: ...ASUS G10DK 35 ENGLISH ...

Page 36: ...t responding 1 Simultaneously press Alt Ctrl Delete keys on the keyboard then click Task Manager 2 Select the program that is not responding then click EndTask If the keyboard is not responding press and hold the Power button on the top of your chassis until the computer shuts down Then press the Power button to turn it on I cannot connect to a wireless network using the ASUSWLAN Card on selected ...

Page 37: ...tor cable Check if your monitor is plugged to a power source properly Refer to the documentation that came with your monitor for more troubleshooting information When using multiple monitors only one monitor has display Ensure that the both monitors are powered on During POST only the monitor connected to the VGA port has display The dual display function works only under Windows When a graphics c...

Page 38: ...System Display My speakers produce no sound Ensure that you connect your speakers to the Line out port lime on the front panel or the rear panel Check if your speak is connected to an electrical source and turned on Adjust your speakers volume Ensure that your computer s system sounds are not Muted If it is muted the volume icon is displayed as To enable the system sounds click from the Windows no...

Page 39: ...rd is not properly connected Ensure that the power cord is properly connected Use other compatible power cord PSU Power supply unit problems Contact the ASUS Service Center about installing another PSU on your computer Display Problem Possible Cause Action No display output after turning the computer on Black screen The signal cable is not connected to the correct VGA port on your computer Connect...

Page 40: ...ct your Internet Service Provider ISP for the correct LAN settings Problems caused by the anti virus software Close the anti virus software Driver problems Reinstall the LAN driver Audio Problem Possible Cause Action No Audio Speaker or headphone is connected to the wrong port Refer to your computer s User Guide for the correct port Disconnect and reconnect the speaker to your computer Speaker or ...

Page 41: ...Hard disk drive failure Send the damaged hard disk drive to ASUS Service Center for servicing Replace with a new hard disk drive Memory module problems Replace with compatible memory modules Remove the extra memory modules that you have installed then try again Contact the ASUS Service Center for assistance There is not enough air ventilation for your computer Move your computer to an area with be...

Page 42: ...d the latest BIOS versions Computer is too noisy when in use The CPU fan has been replaced Ensure that you are using a compatible or ASUS recommended CPU fan There is not enough air ventilation for the computer Ensure that your computer is working in an area with good air flow The system temperature is too high Update the BIOS If you know how to reinstall the motherboard try to clean the inner spa...

Page 43: ...ASUS G10DK 43 ENGLISH ...

Page 44: ...ess Once the setup process is complete the Desktop appears The screenshots in this chapter are for reference only Start menu The Start menu is the main gateway to your computer s programs Windows apps folders and settings You can use the Start menu to do these common activities Start programs or Windows apps Open commonly used programs or Windows apps Adjust computer settings Get help with the Win...

Page 45: ... share applications via social networking sites using your computer s Wi Fi connection ConnectingWi Fi Connect your computer to a Wi Fi network by using the following steps 1 Click Tap the Wi Fi icon from the taskbar to enable Wi Fi 2 Select an access point from the list of available Wi Fi connections 3 Select Connect to start the network connection You may be prompted to enter a security key to a...

Page 46: ...lowing procedures Launch the Start menu select the power icon then select Shut down to do a normal shutdown From the log in screen select the power icon then select Shut down Press to launch Shut Down Windows Select Shut down from the drop down list then select OK If your computer is unresponsive press and hold the power button for at least four 4 seconds until your computer turns off Putting your...

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