Asus BM1AE User Manual Download

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106

Chapter 8: Troubleshooting

Display

Problem

Possible Cause

Action

No display

output after

turning the

computer on

(Black screen)

The signal cable is

not connected to the

correct VGA port on your

computer.

• Connect the signal cable to the

correct display port (onboard VGA or

discrete VGA port).

• If you are using a discrete VGA

card, connect the signal cable to the

discrete VGA port.

Signal cable problems

Try connecting to another monitor.

LAN

Problem

Possible Cause

Action

Cannot access

the Internet

The LAN cable is not

connected.

Connect the LAN cable to your

computer.

LAN cable problems

Ensure the LAN LED is on. If not,

try another LAN cable. If it still does

not work, contact the ASUS service

center.

Your computer is not

properly connected to a

router or hub.

Ensure that your computer is properly

connected to a router or hub.

Network settings

Contact your Internet Service Provider

(ISP) for the correct LAN settings.

Problems caused by the

anti-virus software

Close the anti-virus software.

Driver problems

Reinstall the LAN driver

Summary of Contents for BM1AE

Page 1: ...BM1AE BM6AE MD780 BP1AE SD780 ASUS Desktop PC User Manual BM6AE MD780 BM1AE BP1AE SD780 ...

Page 2: ...TICULAR PURPOSE IN NO EVENT SHALL ASUS ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING DAMAGES FOR LOSS OF PROFITS LOSS OF BUSINESS LOSS OF USE OR DATA INTERRUPTION OF BUSINESS AND THE LIKE EVEN IF ASUS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES ARISING FROM ANY DEFECT OR ERROR IN THIS MANUAL OR PRODUCT SPECIFICAT...

Page 3: ...r computer 35 Getting Windows Help and Support 36 Chapter 3 Using Windows 8 Starting for the first time 37 Using the Windows UI 38 Working with Windows apps 41 Other keyboard shortcuts 46 Turning your Desktop PC OFF 47 Putting your Desktop PC to sleep 47 Entering the BIOS Setup 48 Chapter 4 Connecting devices to your computer Connecting a USB storage device 49 Connecting microphone and speakers 52...

Page 4: ...on 61 Chapter 7 Using the utilities ASUS AI Suite II 71 ASUS WebStorage 78 ASUS Easy Update 90 ASUS Secure Delete 91 ASUS Business Suite 2 0 93 Nero Essentials 95 Recovering your system 96 Chapter 8 Troubleshooting Troubleshooting 101 ASUS contact information 109 ...

Page 5: ...nterference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with manufacturer s instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or tel...

Page 6: ...l numérique de la Classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Cet appareil est conforme aux normes CNR exemptes de licence d Industrie Canada Le fonctionnement est soumis aux deux conditions suivantes 1 cet appareil ne doit pas provoquer d interférences et 2 cet appareil doit accepter toute interférence y compris celles susceptibles de provoquer un fonc...

Page 7: ... the FCC radio frequency exposure limits Nevertheless it is advised to use the wireless equipment in such a manner that the potential for human contact during normal operation is minimized FCC Bluetooth Wireless Compliance The antenna used with this transmitter must not be colocated or operated in conjunction with any other antenna or transmitter subject to the conditions of the FCC Grant Bluetoot...

Page 8: ... safety warning DO NOT throw the battery in fire DO NOT short circuit the contacts DO NOT disassemble the battery Use this product in environments with ambient temperatures between 5 C 41 F and 40 C 104 F DO NOT cover the vents on the Desktop PC to prevent the system from getting overheated DO NOT use damaged power cords accessories or other peripherals To prevent electrical shock hazard disconnec...

Page 9: ... task IMPORTANT Instructions that you MUST follow to complete a task Where to find more information Refer to the following sources for additional information and for product and software updates ASUS websites The ASUS website provides updated information on ASUS hardware and software products Refer to the ASUS website www asus com ASUS Local Technical Support Visit ASUS website at http support asu...

Page 10: ... illustrated items above are for reference only Actual product specifications may vary with different models ASUS Desktop PC Keyboard x1 Mouse x1 Power cord x1 Support DVD x1 Recovery DVD x1 Optional Installation Guide Nero burning software DVD x1 Optional Installation Guide x1 Warranty card x1 ...

Page 11: ... for purchasing the ASUS Desktop PC The ASUS Desktop PC provides cutting edge performance uncompromised reliability and user centric utilities All these values are encapsulated in a stunningly futuristic and stylish system casing Read the ASUS Warranty Card before setting up your ASUS Desktop PC ASUS BM6AE MD780 BM1AE and BP1AE SD780 11 Chapter 1 Getting started ...

Page 12: ...perating system Due to USB 3 0 controller limitation USB 3 0 devices can only be used under Windows OS environment and after the USB 3 0 driver installation USB 3 0 devices can only be used as data storage only We strongly recommend that you connect USB 3 0 devices to USB 3 0 ports for faster and better performance for your USB 3 0 devices 6 Reset button Press this button to reboot your computer 7...

Page 13: ...in a 115V environment will seriously damage the system 1 Power connector Plug the power cord to this connector 2 Voltage selector Use this switch to select the appropriate system input voltage according to the voltage supply in your area If the voltage supply in your area is 100 127V set the switch to 115V If the voltage supply in your area is 200 240V set the switch to 230V 80 Plus power supplies...

Page 14: ...tivity Link LED Speed LED Status Description Status Description OFF No link OFF 10Mbps connection ORANGE Linked ORANGE 100Mbps connection BLINKING Data activity GREEN 1Gbps connection LAN port SPEED LED ACT LINK LED 12 Expansion slot brackets Remove the expansion slot bracket when installing an expansion card 13 LAN RJ 45 port This port allows Gigabit connection to a Local Area Network LAN through...

Page 15: ...provide proper ventilation for your computer 18 Parallel Port optional This port connects a parallel printer a scanner or other devices 19 Pad lock slot This pad lock slot allows your PC to be secured using a standard pad lock 20 Serial port optional This COM1 port is for pointing devices or other serial devices ENGLISH ASUS BM6AE MD780 BM1AE and BP1AE SD780 15 ENGLISH ...

Page 16: ...Universal Serial Bus 2 0 USB 2 0 ports connect to USB 2 0 devices such as a mouse printer scanner camera PDA and others 10 USB 3 0 ports These Universal Serial Bus 3 0 USB 3 0 ports connect to USB 3 0 devices such as a mouse printer scanner camera PDA and others DO NOT connect a keyboard mouse to any USB 3 0 port when installing Windows operating system Due to USB 3 0 controller limitation USB 3 0...

Page 17: ...16 9 10 11 18 20 Rear USB 3 0 port 3 Rear USB 3 0 port 4 Rear USB 2 0 port 5 Rear USB 2 0 port 6 8 7 14 Rear USB 2 0 port 2 Rear USB 2 0 port 1 15 19 80 Plus power supplies do not provide a voltage switch 3 PS 2 mouse port green This port is for a PS 2 mouse 4 PS 2 keyboard port purple This port is for a PS 2 keyboard 5 DisplayPort This port connects a display monitor or home theater system Displa...

Page 18: ...of this port becomes Front Speaker Out 11 Line In port light blue This port connects to a tape CD DVD player or other audio sources Refer to the audio configuration table below for the function of the audio ports in the 2 4 6 or 8 channel configuration Audio 2 4 6 or 8 channel configuration Port Headset 2 channel 4 channel 6 channel 8 channel Light Blue Rear panel Line In Rear Speaker Out Rear Spe...

Page 19: ...patible devices such as a VGA monitor 17 Air vents These vents allow air ventilation DO NOT block the air vents on the chassis Always provide proper ventilation for your computer 18 Parallel Port optional This port connects a parallel printer a scanner or other devices 19 Pad lock slot This pad lock slot allows your PC to be secured using a standard pad lock 20 Serial port optional This COM1 port ...

Page 20: ...3 0 devices can only be used under Windows OS environment and after the USB 3 0 driver installation USB 3 0 devices can only be used as data storage only We strongly recommend that you connect USB 3 0 devices to USB 3 0 ports for faster and better performance for your USB 3 0 devices 6 USB 2 0 ports These Universal Serial Bus 2 0 USB 2 0 ports connect to USB 2 0 devices such as a mouse printer sca...

Page 21: ...ows operating system Due to USB 3 0 controller limitation USB 3 0 devices can only be used under Windows OS environment and after the USB 3 0 driver installation USB 3 0 devices can only be used as data storage only We strongly recommend that you connect USB 3 0 devices to USB 3 0 ports for faster and better performance for your USB 3 0 devices 2 4 14 19 1 3 7 8 9 10 12 15 13 11 18 20 Rear USB 3 0...

Page 22: ...45 port This port allows Gigabit connection to a Local Area Network LAN through a network hub LAN port LED indications Activity Link LED Speed LED Status Description Status Description OFF No link OFF 10Mbps connection ORANGE Linked ORANGE 100Mbps connection BLINKING Data activity GREEN 1Gbps connection LAN port SPEED LED ACT LINK LED 15 Pad lock slot This pad lock slot allows your PC to be secure...

Page 23: ...I D monitor to the DVI D port or an HDMI monitor to the HDMI port on the rear panel of your computer 2 Plug the monitor to a power source BM6AE MD780 17 Kensington lock slot The Kensington lock slot allows the PC to be secured using Kensington compatible PC security cables 18 Parallel Port optional This port connects a parallel printer a scanner or other devices 19 VGA port This port is for VGA co...

Page 24: ...th an ASUS Graphics Card the graphics card is set as the primary display device in the BIOS Hence connect your monitor to a display output port on the graphics card BP1AE SD780 BM1AE 24 Chapter 1 Getting started ENGLISH ENGLISH ...

Page 25: ...necting a USB keyboard and a USB mouse Connect a USB keyboard and a USB mouse to the USB ports on the rear panel of your computer BM6AE MD780 BM1AE ENGLISH ASUS BM6AE MD780 BM1AE and BP1AE SD780 25 ENGLISH ...

Page 26: ... the power cord Connect one end of the power cord to the power connector on the rear panel of your computer and the other end to a power source BM6AE MD780 BP1AE SD780 26 Chapter 1 Getting started ENGLISH ENGLISH ...

Page 27: ...BP1AE SD780 BM1AE ENGLISH ASUS BM6AE MD780 BM1AE and BP1AE SD780 27 ENGLISH ...

Page 28: ...til the operating system loads automatically Turning your computer OFF To turn your computer OFF on Windows 7 1 Close all running applications 2 Click on the Windows desktop 3 Click to shut down the operating system For details on shutting down your Desktop PC on Windows 8 refer to the section Turning your Desktop PC OFF in Chapter 3 Power button BM1AE Power button BM6AE MD780 Power button BP1AE S...

Page 29: ...ick Next 4 Key in uniques names for the user name and computer name then click Next 5 Key in the necessary information to set up your password then click Next You may also click Next to skip this step without entering any information 6 Carefully read the license terms Tick I accept the license terms and click Next 7 Select Use recommended settings or Install important updates only to set up the se...

Page 30: ...ut Windows 7 Using the Getting Started item The Getting Started item on the Start menu contains information about some basic tasks such as personalizing Windows adding new users and transferring files to help you to familiarize yourself with using Windows 7 To use the Getting Started item 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Select Getting Started The list of ...

Page 31: ... jumplist then select Unpin from this list Pinning programs on the Start menu or taskbar To pin programs on the Start menu or taskbar 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Right click the item that you want to pin on the Start menu or taskbar 3 Select Pin to Taskbar or Pin to Start menu You may also right click on the icon of a running program on the taskbar th...

Page 32: ... to open it For more details refer to the section Using Windows Action Center in this chapter Customizing icons and notifications You may choose to display or hide the icons and notifications on the taskbar or on the notification area To customize icons and notifications 1 From the notification area click on the arrow icon 2 Click Customize 3 From the dropdown list select the behaviors for the ico...

Page 33: ...move the slider to select how you want to view the file folder You may also right click anywhere on the View pane click View and select the view type that you want Arranging your files To arrange your files 1 Launch Windows Explorer 2 From the Arrange by field click to display the dropdown list 3 Select your preferred arrangement type Sorting your files To sort your files 1 Launch Windows Explorer...

Page 34: ...me choose as your backup mode Restoring your system settings The Windows System Restore feature creates a restore point where the computer s system settings are stored at certain time and date It allows you to restore or undo changes to your computer s system settings without affecting your personal data To restore your system 1 Close all running applications 2 Click All Programs Accessories Syste...

Page 35: ...er click the task that you want to do Using Windows Update Windows Update allows you to check and install the latest updates to enhance the security and performance of your computer Launching Windows Update To launch Windows Update 1 From the Windows taskbar click the Start icon to launch the Start menu 2 Select All Programs Windows Update 3 From the Windows Update screen click the task that you w...

Page 36: ...ter from virus It is purchased separately You have a 30 day trial period after activating it To activate Trend Micro Internet Security 1 Run the Trend Micro Internet Security application 2 Carefully read the license terms Click Agree Activate 3 Input your e mail address and select your location Click Next 4 Click Finish to complete the activation Getting Windows Help and Support Windows Help and S...

Page 37: ...rs 2 Carefully read the license terms Tick I accept the license terms for using Windows and click Accept 3 Follow the next onscreen instructions to configure the following basic items Personalize Settings 4 Once you are done configuring the basic items the Windows 8 video tutorial appears Watch this tutorial to learn more about Windows 8 functionalities For details on using Windows 8 refer to the ...

Page 38: ... your user account It helps organize all the programs and applications you need in just one place You can press the Windows key to launch the Start screen from any apps Windows apps These are apps pinned on the Start screen and displayed on tiled format for easy access A screen resolution of 1024 x 768 pixels or higher is required to run a Windows apps Some apps require signing in to your Microsof...

Page 39: ...ots Onscreen hotspots allow you to launch programs and access the settings of your Desktop PC The functions in these hotspots can be activated using your mouse Hotspots on a running app Hotspots on the Start screen Refer to the next page for the Hotspots functions ...

Page 40: ...Start screen NOTE You can also press the Windows key on your keyboard to go back to the Start screen From the Start screen Hover your mouse pointer then click on the recent app s thumbnail to go back to that app top Hover your mouse pointer until it changes to a hand icon Drag then drop the app to a new location NOTE This hotspot function only works on a running app or when you want to use the Sna...

Page 41: ...an move resize or unpin apps from the Start screen using the following steps To move an app drag and drop the app to a new location Resizing apps Right click the app to activate its settings bar then click Smaller Unpinning apps To unpin an app from the Start screen right click on the app to activate its settings bar then click Unpin from Start Closing apps Move your mouse pointer on the top side ...

Page 42: ...n an app to the Start screen or to the Desktop mode taskbar Launching the All Apps screen Right click on the Start screen or press Z and click the All Apps icon Pinning an app on the Start screen 1 Launch the All Apps screen 2 From the All Apps screen right click an app to display its settings bar 3 From the settings bar click Pin to Start ...

Page 43: ...applications and provide quick access for customizing the settings of your Desktop PC Launching the Charms bar When called out the Charms bar initially appears as a set of white icons The image above shows how the Charms bar looks like once activated Use your Desktop PC s mouse or keyboard to launch the Charms bar Move your mouse pointer on the upper or lower right corner of the screen Press C Cha...

Page 44: ...tions via social networking sites or email Start This tool reverts the display back to the Start screen From the Start screen you can also use this to revert back to a recently opened app Devices This tool allows you to access and share files with the devices attached to your Desktop PC such as an external display or printer Settings This tool allows you to access the PC settings of your Desktop P...

Page 45: ...keyboard to activate Snap onscreen Using your mouse a Click on an app to launch it b Hover the mouse pointer on the top side of your screen c Once the pointer changes to a hand icon drag and drop the app to the right or left side of the display panel Using your keyboard Launch an app then press to activate the Snap bar The first app would automatically be placed in the smaller display area 2 Launc...

Page 46: ...running app D Launches the desktop E Launches the Computer window on the desktop F Opens the File search pane H Opens the Share pane I Opens the Settings pane K Opens the Devices pane L Activates the Lock screen M Minimizes the Internet Explorer window P Opens the Second screen pane Q Opens the Apps search pane R Opens the Run window U Opens Ease of Access Center W Opens the Settings search pane X...

Page 47: ...g your Desktop PC OFF To turn your Desktop PC OFF Do any of the following to shut down your Desktop PC From the Charms bar click Settings Power Shut down to do a normal shutdown From the login screen click Power Shutdown If your Desktop PC is unresponsive press and hold the power button for at least four 4 seconds until your Desktop PC turns off Putting your Desktop PC to sleep To put your Desktop...

Page 48: ...BIOS settings may result to instability or boot failure We strongly recommend that you change the BIOS settings only with the help of a trained service personnel Quickly enter the BIOS Windows 8 boot time is quite fast so we developed the following ways for you to quickly access the BIOS Press the power button for at least four seconds to shut down your Desktop PC then press the power button again...

Page 49: ...storage device Insert the USB storage device to your computer Front panel You can enable or disable the front and rear USB 2 0 and USB 3 0 ports individually from the BIOS Setup Refer to the Configuring the USB ports using the BIOS section in Chapter 5 of this user manual for details BM1AE BM6AE MD780 BP1AE SD780 ENGLISH ASUS BM6AE MD780 BM1AE and BP1AE SD780 49 Chapter 4 Connecting devices to you...

Page 50: ...50 Chapter 4 Connecting devices to your computer ENGLISH ENGLISH Rear panel BM6AE MD780 BM1AE BP1AE SD780 ...

Page 51: ...ode 2 Click from the taskbar then click Eject Name of USB Drive 3 When the Safe to Remove Hardware message pops up remove the USB storage device from your computer To remove a USB storage device on Windows 7 1 Click from the Windows notification area on your computer then click Eject USB2 0 FlashDisk or Eject USB3 0 FlashDisk if you are using the USB3 0 flash drive or USB3 0 compatible devices 2 W...

Page 52: ...peaker ports on both the front and rear panels The audio I O ports located on the rear panel allow you to connect 2 channel 4 channel 6 channel and 8 channel stereo speakers Connecting Headphone and Mic BM6AE MD780 BM1AE 52 Chapter 4 Connecting devices to your computer ENGLISH ENGLISH ...

Page 53: ...Connecting 2 channel Speakers LINE OUT BP1AE SD780 ENGLISH ASUS BM6AE MD780 BM1AE and BP1AE SD780 53 ENGLISH ...

Page 54: ...Connecting 4 channel Speakers LINE OUT Connecting 6 channel Speakers LINE OUT 54 Chapter 4 Connecting devices to your computer ENGLISH ENGLISH ...

Page 55: ...Connecting 8 channel Speakers LINE OUT ENGLISH ASUS BM6AE MD780 BM1AE and BP1AE SD780 55 ENGLISH ...

Page 56: ...56 Chapter 4 Connecting devices to your computer ENGLISH ...

Page 57: ...ht of your chair to make sure that your knees are slightly higher than your hips to relax the backs of your thighs If necessary use a footrest to raise the level of your knees Adjust the back of your chair so that the base of your spine is firmly supported and angled slightly backward Sit upright with your knees elbows and hips at an approximately 90º angle when you are at the PC Place the monitor...

Page 58: ... drive icon on the Computer screen and click Eject To open the Computer screen on Windows 8 hover your mouse pointer over the lower left corner of Windows desktop then right click on the Start screen s thumbnail From the popup menu click File Explorer to open the Computer screen 2 Remove the disc from the disc tray If AutoPlay is NOT enabled in your computer to access the data on an optical disc O...

Page 59: ... enter the BIOS Setup at startup 2 From the BIOS Setup screen click Advanced USB Configuration USB Single Port Control 3 Select the USB port that you want to enable or disable 4 Press Enter to enable or disable the selected USB port 5 Click Exit and select Save Changes Reset to save the changes made Refer to Chapter 1 for the locations of the USB ports ENGLISH ASUS BM6AE MD780 BM1AE and BP1AE SD78...

Page 60: ... Take note of this password which you would need to access the HDD To change the password for your HDD from the BIOS Setup 1 Follow steps 1 and 2 of the previous section to open the HDD Password screen 2 Select the Set User Password item and press Enter 3 From the Enter Current Password box key in the current password then press Enter 4 From the Create New Password box key in a new password then p...

Page 61: ...o a DSL cable modem or a local area network LAN 2 Connect one end of an RJ 45 cable to the LAN RJ 45 port on the rear panel of your computer and the other end to a DSL cable modem Refer to the documentation that came with your DSL cable modem BM6AE MD780 Modem RJ 45 cable ENGLISH ASUS BM6AE MD780 BM1AE and BP1AE SD780 61 Chapter 6 Connecting to the Internet ...

Page 62: ...ttings For more details refer to the section Configuring the network connection Contact your Internet Service Provider ISP for details or assistance in setting up your Internet connection BP1AE SD780 BM1AE Modem RJ 45 cable Modem RJ 45 cable 62 Chapter 6 Connecting to the Internet ENGLISH ENGLISH ...

Page 63: ...nnect via a LAN 1 Connect one end of an RJ 45 cable to the LAN RJ 45 port on the rear panel of your computer and the other end to your LAN BM6AE MD780 BM1AE RJ 45 cable LAN RJ 45 cable LAN ENGLISH ASUS BM6AE MD780 BM1AE and BP1AE SD780 63 ENGLISH ...

Page 64: ...ettings For more details refer to the section Configuring the network connection Contact your Internet Service Provider ISP for details or assistance in setting up your Internet connection BP1AE SD780 RJ 45 cable LAN 64 Chapter 6 Connecting to the Internet ENGLISH ENGLISH ...

Page 65: ...4 Select Internet Protocol Version 4 TCP IPv4 then click Properties 5 Select Obtain an IP address automatically if you want the IP settings to be assigned automatically Otherwise select Use the following IP address and key in IP address and Subnet mask 6 Select Obtain DNS server address automatically if you want the DNS server settings to be assigned automatically Otherwise select Use the followin...

Page 66: ...E connection 9 Select Connect to the Internet and click Next 8 Return to the Network and Sharing Center and then click Set up a new connection or network 10 Select Broadband PPPoE and click Next 66 Chapter 6 Connecting to the Internet ENGLISH ENGLISH ...

Page 67: ...lick Connect to connect to the Internet Configuring a static IP network connection To configure a static IP network connection 1 Repeat steps 1 to 4 of the previous section 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the preferred DNS Server address and alternative address 5 When done click OK ENGLISH ASUS BM6AE M...

Page 68: ... to launch the Desktop mode 2 From the Windows taskbar right click the network icon and click Open Network and Sharing Center 3 From the Open Network and Sharing Center screen click Change Adapter settings 4 Right click on your LAN and select Properties 5 Click Internet Protocol Version 4 TCP IPv4 and click Properties 68 Chapter 6 Connecting to the Internet ENGLISH ENGLISH ...

Page 69: ...ontinue to the next steps if you are using PPPoE connection 8 Select Connect to the Internet and click Next 7 Return to the Network and Sharing Center and then click Set up a new connection or network ENGLISH ASUS BM6AE MD780 BM1AE and BP1AE SD780 69 ENGLISH ...

Page 70: ... user name and password Click Connect to connect to the Internet Configuring a static IP network connection To configure a static IP network connection 1 Repeat steps 1 to 4 of the previous section 2 Click Use the following IP address 3 Enter the IP address Subnet mask and Gateway from your service provider 4 If needed enter the preferred DNS Server address and alternative address 5 When done clic...

Page 71: ...ormation and to customize the settings of AI Suite II The Support DVD and Recovery DVD may not be included in the package For more details on the recovery options in Windows 7 and Windows 8 refer to Recovering your system in this chapter The applications in the Tool menu vary with models The screenshots of AI Suite II in this user manual are for reference only The actual screenshots vary with mode...

Page 72: ...age and Fan Control To launch EPU Click Tool EPU on the AI Suite II main menu bar Select From EPU Installation to show the CO2 that has been reduced since you installed EPU Select From the Last Reset to show the total CO2 that has been reduced since you click the Clear button Shifts between the display of Total and Current CO2 reduced Displays the system properties of each mode Displays the follow...

Page 73: ...hy operating condition To launch Probe II Click Tool Probe II on the AI Suite II main menu bar To configure Probe II Click the Voltage Temperature Fan Speed tabs to activate the sensors or to adjust the sensor threshold values The Preference tab allows you to customize the time interval of sensor alerts or change the temperature unit Loads the default threshold values for each sensor Applies your ...

Page 74: ...r To configure Sensor Recorder Click the Voltage Temperature Fan Speed tabs and select the sensors that you want to monitor The History Record tab allows you to record the changes in the sensors that you enable Select the sensors that you want to monitor Click to zoom in out the Y axis Click to zoom in out the X axis Click to return to the default mode Drag to view the status during a certain peri...

Page 75: ...the BIOS directly from the Internet download the latest BIOS file from the Internet update the BIOS from an updated BIOS file save the current BIOS file or view the BIOS version information Updating the BIOS through the Internet To update the BIOS through the Internet 1 From the ASUS Update screen select Update BIOS from Internet then click Next 2 Select the ASUS FTP site nearest you to avoid netw...

Page 76: ... boot logo See the section Boot Settings Configuration of the BIOS Setup chapter in the user manual Changing the BIOS boot logo 1 From the AI Suite II main menu bar click Update MyLogo 2 Select any of these three options then click Next Change the BIOS boot logo of my motherboard Change the boot logo of a downloaded BIOS file and update this BIOS to my motherboard Change the boot logo of a downloa...

Page 77: ...ing slot Click the Disk tab and then select each disk to see the details on it The Settings screen The Settings screen allows you to customize the main menu bar settings and the interface s skin Application allows you to select the application that you want to enable Bar allows you to modify the bar setting Skin allows you to customize the interface s contrast brightness saturation hue and gamma T...

Page 78: ...ebStorage on Windows 7 To launch the WebStorage from the Windows desktop click Start All Programs ASUS WebStorage The WebStorage quick bar appears in the Windows taskbar Right click this icon to switch between the quick bar and the main window The following folders provide you the following functions Drive Allows your to retrieve all your backups synced files share groups and password protected da...

Page 79: ...ve your browser preference and favorite websites in the cloud storage MobileApp ASUS WebStorage s mobile applications allow you to synchronize your files between your mobile devices It also allows you to preview or stream files on your mobile device Go to Web ASUS WebStorage allows you to experience its value added cloud service without the risk of losing your data Settings 1 Click the Settings ic...

Page 80: ... ASUS WebStorage ASUS WebStorage contains the following folders that you can utilize for different functions MySyncFolder This folder allows you to access share and modify your file that you sync with other devices via your PC The file that you modified and saved will apply to the synced computer With MySyncFolder you can also take notes pictures videos and record audios and upload directly to thi...

Page 81: ...der You can customize your contents in this folder like rename tag as favorites share via e mail or link via ASUS WebStorage site To customize your contents in MySyncFolder 1 Right click the file or folder to select and launch the settings bar 2 To rename the file or folder click to key in the file name then click 3 To add as favorite click When you add as favorite a star icon appears on the upper...

Page 82: ...For more information visit https service asuswebstorage com store Tagging and sharing contents in Backed up Data You can tag a file or folder as favorites and share it via e mail or link via ASUS WebStorage site To tag and share files in Backed up data folder 1 Click to launch Backed up Data 2 Right click on the file or folder to select and launch the settings bar 3 Click to tag the file or folder...

Page 83: ...llection folder 1 Right click on the screen to launch the settings bar 2 Click then select which action that you want to do a Click Note taking to take down notes b Click Snapshot to take photos c Click Video record to record videos d Click Audio record to record audios 3 Key in a filename and click Save The file that you saved will be automatically uploaded to your My Collection folder Deleting c...

Page 84: ...e name then click 3 To add as favorite click When you add as favorite a star icon appears on the upper left corner of the file or folder 4 To share through e mail or link click then click to share via e mail or click to share via link You must have a Microsoft account to share your contents via e mail The files that you marked as favorites or shared as links are automatically added to Starred fold...

Page 85: ...omize your contents in this folder like rename share via e mail or link via ASUS WebStorage site To customize your contents in Starred folder 1 Right click on the file or folder to select and launch the settings bar 2 To rename the file or folder click to key in the file name then click 3 To share through e mail or link click then click to share through e mail or click to share via link You must h...

Page 86: ...o customize your contents in Recent changes folder 1 Right click on the file to select and launch the settings bar 2 To rename the file click to key in the file name then click 3 To delete the file click to delete the file or folder that you selected then click OK Deleting files from this folder will also delete the files from their original locations Ensure to make a backup of the files before de...

Page 87: ... to main screen Customizing photos You can customize your photos in this folder like rename share via e mail or link via ASUS WebStorage site To customize your contents in Recent photos folder 1 Right click on the file to select and launch the settings bar 2 To rename the photo click to key in the file name then click 3 To delete the photo click then click OK Deleting photos from this folder will ...

Page 88: ...ack to main screen Customizing music files You can customize your music files in this folder like rename share via e mail or link via ASUS WebStorage site To customize your music files in Recent music folder 1 In the playlist pane click the music file that you want to customize When selected a blue checkmark appears on the left side of the file 2 To rename the music file click to key in the file n...

Page 89: ...r shared contents in this folder like rename share via e mail or link via ASUS WebStorage site To customize your shared contents 1 Right click on the file to select and launch the settings bar 2 To rename the file click to key in the file name then click 3 To delete the file click then click OK Deleting contents from this folder will also delete the contents from their original locations Ensure to...

Page 90: ... From the Windows notification area right click the ASUS Easy Update icon 2 Select Schedule to set how often you want to update your system 3 Select Update to activate the update 4 Click OK to display the items you can download 5 Check the item s you want to download and then click OK 90 Chapter 7 Using the utilities ENGLISH ENGLISH ...

Page 91: ...cut on the Windows desktop Click Start All Programs ASUS ASUS Secure Delete On Windows 8 Click the ASUS Secure Delete shortcut on the Windows desktop Click the ASUS Secure Delete icon from the Start screen 2 Do any of the following to add files to the deletion box Drag and drop the files to the deletion box 3 To remove a file from the deletion list select the file then click Right click the file t...

Page 92: ... permanently delete all the files in the recycle bin 5 Click Clear and then click OK on the confirmation message to permanently delete all the files listed in the deletion box and the recycle bin if selected in step 3 92 Chapter 7 Using the utilities ENGLISH ENGLISH ...

Page 93: ... 2 0 folder in the Software folder in the support DVD Using ASUS Business Suite 2 0 ASUS Business Suite 2 0 automatically starts when you enter the Windows operating system The ASUS Business Suite 2 0 icon appears in the Windows notification area Double click the icon to launch ASUS Business Suite 2 0 The screenshots of ASUS Business Suite 2 0 in this user manual are for reference only The actual ...

Page 94: ...puter For more information click on the ASUS Business Suite main menu Data Backup and Restore Data Backup and Restore automatically backs up your data even when your computer is powered off as long as it is plugged in to a power source For more information click on the ASUS Business Suite main menu ASUS utilities ASUS EPU EPU Energy Processing Unit the world s first real time system power saving c...

Page 95: ...guage you want to use for Installation Wizard Click Next 5 Click Next to continue 6 Tick I accept the License Conditions When done click Next 7 Select Typical then click Next 8 Tick Yes I want to help by sending anonymous application data to Nero then click Next 9 When done click Exit Burning files To burn files 1 From the main menu click Data Burning Add 2 Select the files that you want to burn W...

Page 96: ... to an authorized ASUS service center if you have problems with the recovery process Using the system recovery partition 1 Press F9 during bootup 2 Highlight Windows Setup EMS Enabled and press Enter 3 From the Recover system to a partition screen click Next 4 Follow the onscreen instructions to complete the recovery process Visit the ASUS website at www asus com for updated drivers and utilities ...

Page 97: ...option To reset your PC 1 Press F9 during bootup 2 From the screen click Troubleshoot 3 Select Reset your PC 4 Click Next 5 Select Only the drive where the Windows is installed 6 Select Just remove my files 7 Click Reset The F9 recovery function is not applicable for downgrade versions of Windows 8 Refer to the Removing everything and reinstalling Windows section for details on doing recovery insi...

Page 98: ...en click Accept 3 Select Reset your PC 4 Click Next 5 Select Only the drive where the Windows is installed 6 Select Just remove my files 7 Click Reset Recovering from a system image file You can create a USB recovery drive and use this to recover your PC s settings Creating a USB recovery drive The USB storage device must have at least 16GB available space All files on your USB storage device will...

Page 99: ...reate a recovery drive 4 Click Copy the recovery partition from the PC to the recovery drive and then click Next To create a USB recovery drive 1 Launch the Control Panel from the All Apps screen For details refer to Launching the All Apps screen under Working with Windows apps 2 From the Control Panel s System and Security click Find and fix problems ENGLISH ASUS BM6AE MD780 BM1AE and BP1AE SD780...

Page 100: ... this option Back up all your data before using this option This process may take a while to complete 1 Launch the Charms bar 2 Click Settings Change PC Settings General 3 Scroll down to view the Remove everything and reinstall Windows option Under this option click Get Started 4 Follow the onscreen instructions to complete the reinstallation and reset process 100 Chapter 7 Using the utilities ENG...

Page 101: ...ask Manager 2 Do the following based on the operating system On Windows 7 a Click Applications tab b Select the program that is not responding then click End Task On Windows 8 Under Task Manager in the Processes tab select the program that is not responding then click End Task If the keyboard is not responding Press and hold the Power button on the top of your chassis until the computer shuts down...

Page 102: ...video connector cable Check if your monitor is plugged to a power source properly Refer to the documentation that came with your monitor for more troubleshooting information When using multiple monitors only one monitor has display Ensure that the both monitors are powered on During POST only the monitor connected to the VGA port has display The dual display function works only under Windows When ...

Page 103: ...and your HDTV Adjust the screen resolution to fit your HDTV To change the screen resolution On Windows 7 1 Do any of the following to open the Screen Resolution setting screen Click Control Panel Appearance and Personalization Display Change display settings Right click anywhere on your Windows desktop When the pop up menu appears click Personalize Display Change display settings 2 Adjust the reso...

Page 104: ...k and drag the slider to adjust the volume Connect your speakers to another computer to test if the speakers arer working properly The DVD drive cannot read a disc Check if the disc is placed with the label side facing up Check if the disc is centered in the tray especially for the discs with non standard size or shape Check if the disc is scratched or damaged The DVD drive eject button is not res...

Page 105: ... the voltage settings Ensure that the power cord is unplugged from the power outlet Your computer is not turned on Press the power key on the front panel to ensure that your computer is turned on Your computer s power cord is not properly connected Ensure that the power cord is properly connected Use other compatible power cord PSU Power supply unit problems Contact the ASUS Service Center about i...

Page 106: ...connecting to another monitor LAN Problem Possible Cause Action Cannot access the Internet The LAN cable is not connected Connect the LAN cable to your computer LAN cable problems Ensure the LAN LED is on If not try another LAN cable If it still does not work contact the ASUS service center Your computer is not properly connected to a router or hub Ensure that your computer is properly connected t...

Page 107: ...ause Action System speed is too slow Too many programs are running Close some of the programs Computer virus attack Use an anti virus software to scan for viruses and repair your computer Reinstall the operating system The system often hangs or freezes Hard disk drive failure Send the damaged hard disk drive to ASUS Service Center for servicing Replace with a new hard disk drive Memory module prob...

Page 108: ...ad the latest BIOS versions Computer is too noisy when in use The CPU fan has been replaced Ensure that you are using a compatible or ASUS recommended CPU fan There is not enough air ventilation for the computer Ensure that your computer is working in an area with good air flow The system temperature is too high Update the BIOS If you know how to reinstall the motherboard try to clean the inner sp...

Page 109: ... 2787 Support fax 1 812 284 0883 Online support support asus com ASUS COMPUTER GmbH Germany and Austria Address Harkort Str 21 23 D 40880 Ratingen Germany Fax 49 2102 959911 Web site www asus de Online contact www asus de sales Technical Support Telephone Component 49 1805 010923 Telephone System Notebook Eee LCD 49 1805 010920 Support Fax 49 2102 9599 11 Online support support asus com EUR 0 14 m...

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