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How do I install Firmware for MixAmp 
Pro? (Universal) 

 

To install firmware on your MixAmp Pro please visit the website below: 

 

astrogaming.com/firmware 

 

 

 
 

Download the most recent version of MixAmp Pro firmware. 

 

 

 
 

Once downloaded, plug in the MixAmp Pro to your computer via the USB. The 
optical connection is not required. 

 

 

 
 

Now that you are hooked up to the PC, run and complete the firmware installation. 
Once started the firmware will guide you through the process. 

 

 

 

 
 

I can only hear out of one side of my A40 
with MixAmp Pro/One side is louder than the 
other. (PS4/PS3/PC/XB360) 

 

I understand you are experiencing issues with your A40. Here are a few steps you 
can take to attempt to remedy the issues. Before troubleshooting please ensure you 
have setup the audio system correctly by using our setup guides.  

 

 

 
 

• 

Test out the headset by itself on an alternate device. You can either test it out on a PC 

using the included PC splitter that splits the single jack on the headset to microphone 

in and speaker out jacks or you can hook up the headset directly to any smartphone.

 

 
• 

Test out the headset and MixAmp on an alternate PC or gaming console.

 

 
• 

Test out an alternate headset with your MixAmp.

 

Summary of Contents for 939-001514

Page 1: ...artphone Test out the headset and MixAmp TR on an alternate PC or gaming console Test out an alternate headset with your MixAmp TR I am having issues with audio quality on A40 TR MixAmp TR PS4 PC Xbox...

Page 2: ...d Unplug the headset from the MixAmp and plug it directly into a smartphone Make a phone call and see if the recipient on the other end can hear you Refer to the quickstart guide and try using the hea...

Page 3: ...Cable Optical Cable and A40 Inline Mute Cable 1 First ensure the MixAmp TR has the most recent Software installed here astrogaming com firmware firmware html Ensure the MixAmp TR is connected to the...

Page 4: ...ert the micro USB into the top of the controller and into the USB port on the side of the Xbox One Follow the prompts shown on the console to update the controller 5 Navigate to the Settings menu from...

Page 5: ...the headset on a smartphone and see if you can hear others Make sure your controller has an unblocked line of sight with the console Even a glass window can cause interference My A40 or MixAmp M80 has...

Page 6: ...ble and the headset on a smartphone and see if the sound quality has improved I cannot hear other players in chat with my A40 headset PC Edition I understand you are experiencing issues with your A40...

Page 7: ...ld be able to feel the cable click into the headset firmly Unplug the headset from the Computer and plug it directly into an Ipod or Mp3 player Check and see if your audio quality is the same or bette...

Page 8: ...e of my A40 with MixAmp Pro One side is louder than the other PS4 PS3 PC XB360 I understand you are experiencing issues with your A40 Here are a few steps you can take to attempt to remedy the issues...

Page 9: ...Please let us know if the issue is isolated specifically to the MixAmp or headset by running through each step above...

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