I am having issues with audio quality on
A40 with MixAmp M80 (XB1)
I understand you are experiencing issues with your A40. Here are a few steps you
can take to attempt to remedy the issues. Before troubleshooting please ensure you
have setup the audio system correctly by using our setup guides.
•
Make sure that the M80 is firmly plugged into the controller and the volume wheel
is turned up and the game voice balance is in the middle.
•
Hard reset your Xbox One by holding down the power button until it completely
powers off. You should be able to hear it click or shut down fully
•
Try using the provided inline cable and the headset on a smartphone and see if
the sound quality has improved.
I cannot hear other players in chat with my
A40 headset. (PC Edition)
I understand you are experiencing issues with your A40. Here are a few steps you
can take to attempt to remedy the issues. Before troubleshooting please ensure you
have setup the audio system correctly by using our setup guides.
•
Ensure your headset is securely plugged into the PC
•
Check to see if the voice application you are using is set to use the headset.
•
Make sure volume on the media cable is turned up.
I cannot be heard by other players/my
voice quality is poor on my A40 headset
(PC Edition)
I understand you are experiencing issues with your A40. Here are a few steps you can
take to attempt to remedy the issues. Before troubleshooting please ensure you have
