Aston Martin VALKYRIE 2021, Manual

Page: 183 / 192

Aston Martin Assistance
C.9
What is not Covered
Aston Martin Emergency Assistance is thorough and
comprehensive; however, claims cannot be met as a result of any
of the following:
1. Where you, or anyone else acting on your behalf, make
repair or service arrangements without authorisation (and a
file number) from Aston Martin Emergency Assistance.
2. Where any loss, theft, damage, death, bodily injury, cost or
expense that is not directly associated with the incident that
caused you to claim, unless expressly stated in this policy.
3. If the Breakdown Incident is due to fire, theft, accident or
vandalism, your costs will not be covered by Aston Martin
Emergency Assistance but should be met by third party
insurance covering the incident.
4. Damage or injury intentionally caused by you or resulting
from your participation in a criminal offence.
5. If your Vehicle is kept in an un-roadworthy condition or has
not been serviced in accordance with the Manufacturer’s
recommendations.
6. Any costs that would have been payable by you, such as
petrol, toll charges, parking fees, cost of meals, drinks,
telephone calls and/ or newspapers or any other costs not
specifically stated as being covered by Aston Martin
Emergency Assistance, which may be incurred by you and/
or the other member(s) of your party as a result of and/ or in
connection with the Breakdown Incident.
7. Release fees: Should your Vehicle be stolen and
subsequently recovered by the police, you may be asked to
pay a release fee before we can remove your Vehicle to an
authorised Aston Martin Dealer.
8. Specialist charges: In the event that the use of specialist
equipment is required to give assistance when your Vehicle
has, for example, gone off the road, is in a ditch, is standing
on soft ground, sand, shingle, stuck in water or snow or has
been immobilised by the removal of its wheels, we will
arrange recovery but you will be responsible for the costs of
any specialist equipment required. The costs may be
refundable under the terms of your motor insurance policy.
9. Adverse weather conditions: On those occasions when we
experience adverse weather conditions, such as high winds,
snow, floods, etc., external resources may be stretched and
some operations become physically impossible until the
weather improves. At such times, our priority is to make
sure that you and your passengers are taken to a place of
safety and so the recovery of your Vehicle may not be
possible until weather conditions permit.
KY9Y-19A321-AA.book Page 9 Wednesday, November 3, 2021 8:41 AM