Aston Martin VALKYRIE 2021, Manual

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C.4
Aston Martin Assistance
The Aston Martin Valkyrie is a high performance vehicle
orientated towards track usage. As such it has very limited ground
clearance, and may require transportation by a specialist
recovery vehicle. In the event that such a recovery vehicle is not
available in an acceptable time frame, Aston Martin Emergency
Assistance will wait with your vehicle, while you and your
passengers take alternative onward transport. See Alternative
Travel Arrangements.
Should the Breakdown Incident occur outside of workshop
hours, Aston Martin Emergency Assistance shall arrange for
secure storage of the Vehicle until the next working day. The
Vehicle shall arrive at the Dealer by midday on the next day.
If the nearest Dealer, to where the eligible Vehicle has been
towed, is able to carry out the repairs at its premises, then the
Vehicle will be repaired there.
Once the Vehicle is at a Dealership for repair, Aston Martin
Emergency Assistance will keep in contact with the Dealer to
follow the progress of the repair, and if necessary, arrange any
extension of a replacement vehicle with Aston Martin Customer
Service.
Home Start
Aston Martin Emergency Assistance will provide all the benefits of
Roadside Assistance at the Vehicle’s registered address.
Recovery
If Aston Martin Emergency Assistance cannot repair your Vehicle
at the roadside, the Service Provider will arrange recovery of you
and your Vehicle to the nearest Aston Martin Dealer.
If your Vehicle has been involved in an accident or has gone off
the road and needs to be salvaged before towing, Aston Martin
Emergency Assistance will charge you for services on a ‘Pay for
Use’ basis and you may be able to claim these back from your
insurance company.
You will be covered for costs of recovery and towing (including
any handling fee) but you may be charged for any costs incurred
if the Vehicle is, for example, disabled by floods or snow-affected
roads, is embedded in sand or mud, or is not easily accessible.
If your Vehicle cannot be repaired and / or recovery is initiated to
an Aston Martin Dealer, the Service Provider will provide
alternative travel options for you. You will be entitled to receive
one of the following additional services:
• An alternative replacement vehicle for up to two working days
in your Country, or 14 days if the Breakdown Incident occurs
outside your Country (a collection and delivery service, or
equivalent, is available from chosen suppliers subject to
availability and supplier’s terms and conditions);
• Onward transportation;
• Overnight accommodation.
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