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700703    REV H 09/18

ADAEZ Wireless Interface Module
Installation and Operation Instructions

13 of 17

17

Troubleshooting Recommendations

No 

Symptom 

Recommended Remedy 

LED D8 does not light 
Green when Operator 
cable is plugged into WIM 
and ADAEZ 

·

 

If using the ADA1015P hardwire kit verify the black wire with 
white stripe is plugged into the “-“ terminal and the black wire is 
plugged into the “+” terminal. 

·

 

If using Power supply by other, verify the wires from the power 
supply are the correct polarity and plugged intot the “-“ and “+” 
terminals. 

·

 

Verify the wires are fully seated and making a good connection. 

·

 

Using a multimeter, insert the probes into the holes below the “-
“ and “+” terminals and verify 12 or 24 Volts AC or DC voltage. 

The LED on the ADAEZ 
battery pack does not 
light steady GREEN 
when powered by the 
provided operator cable 
ADA1015C. 

·

 

Verify that 24VDC is being supplied to the POWER IN 
connection on the WIM and LED D8 near the connector is 
lighted steady GREEN. 

·

 

On the Operator Cable ADA1015C, Verify the black wire with 
white stripe is plugged into the “-“ terminal and the black wire is 
plugged into the “+” terminal on both ends of the cable. 

·

 

Verify the wires are fully seated into both green connectors on 
both ends of the cable. 

·

 

Using a multimeter, insert the probes into the holes below the “-
“ and “+” terminals and verify 24 VDC on the Operator end of 
the Operator Cable ADA1015C. 

RF Pushbuttons or 
Optional  Handheld 
Remote ADA1031 (Not 
Included) will not Sync to 
WIM 

·

 

Verify the voltage of the CR2032 battery is above 3.0V and 
replace battery if necessary. 

·

 

Unwrap the antenna wire on the WIM and extend the wire 
through a hole in the enclosure.  

·

 

If programming an INSIDE BUTTON Press and hold the 
INSIDE BUTTON switch on the WIM for 5 seconds to erase all 
existing learned transmitters.  Re-learn using procedure above. 

·

 

If programming an OUTSIDE BUTTON Press and hold the 
OUTSIDE BUTTON switch on the WIM for 5 seconds to erase 
all existing learned transmitters.  Re-learn using procedure 
above. 

Operator will not sync to 
WIM 

·

 

Verify the jumper on the FIRE PANEL contact is in place. 

·

 

Verify the OUTSIDE BUTTON DISABLE contact is not closed. 

·

 

Erase all existing RF codes from Operator (on the Operator 
setup board, PRESS and HOLD LEARN, PRESS and 
RELEASE RESET). 

 

Summary of Contents for Norton ADAEZ

Page 1: ...approved by the party responsible for compliance could void the user s authority to operate this device INSIDE BUTTON INSIDE BUTTON PRESS RELEASE TO LEARN HOLDTO ERASE OUTSIDE BUTTON DOOR OPERATOR FIR...

Page 2: ...ual provides system description installation instructions operating instructions and troubleshooting recommendations for the ADAEZ Wireless Interface Module referred to as the WIM The ADAEZ WIM allows...

Page 3: ...ADA1015C is provided to plug in the ADA EZ swing door operator into the WIM module 3 Access Control Contacts are provided to interface the WIM with access control 4 Lock Interface Contacts are provide...

Page 4: ...If a DC power supply is used connect the ground to the terminal marked and the positive to the terminal marked c If the operator will be powered through the WIM power is properly applied to the ADAEZ...

Page 5: ...ng door operator for proper operation 7 Erase All RF Codes from the Door Operator Figure 2 Figure 3 3 On the Setup board LEDs DS8 through DS11 shall rapidly flash GREEN 3 times 1 Refer to Figure 3 and...

Page 6: ...tivation signal to the door operator ONLY if the ACCESS CTR INPUT contact is CLOSED d The LED will flash and the audible will beep 4 times if the RF signal was successfully learned e If the pushbutton...

Page 7: ...IM INSIDE BUTTON INSIDE BUTTON PRESS RELEASE TO LEARN HOLDTO ERASE OUTSIDE BUTTON DOOR OPERATOR FIRE PANEL IN COM OUT ACCESS CTR OUTSIDE BUTTON DISABLE LOCK POWER NO COM NC LOCK OUTSIDE BUTTON PRESS R...

Page 8: ...between receiving an activate signal and sending an activate signal to the door operator This allows additional time for the lock to unlock before the door starts to unlock before the door starts to...

Page 9: ...nnect the optional Access Control Input contact Alarm Panel Output contact or Fire Panel Input contact Closing the ACCESS CTRL IN contact will switch the state of the LOCK contact and enable the OUTSI...

Page 10: ...ushbutton signal is received 1 Refer to Figure 6 and Connect the OUTSIDE PUSHBUTTON DISABLE contact to the deadbolt monitoring switch Placing a jumper across the ACCESS CTRL IN and COM will maintain t...

Page 11: ...CESS CTR OUTSIDE BUTTON DISABLE LOCK POWER NO COM NC LOCK OUTSIDE BUTTON PRESS RELEASE TO LEARN HOLDTO ERASE OPERATOR SIGNAL SIGNAL DELAY POWER IN 12 OR 24V CH S LOCK POWER SUPPLY FAIL SECURE FAIL SAF...

Page 12: ...N COM OUT ACCESS CTR OUTSIDE BUTTON DISABLE LOCK POWER NO COM NC LOCK OUTSIDE BUTTON PRESS RELEASE TO LEARN HOLDTO ERASE OPERATOR SIGNAL SIGNAL DELAY POWER IN 12 OR 24V CH S LOCK POWER SUPPLY FAIL SEC...

Page 13: ...white stripe is plugged into the terminal and the black wire is plugged into the terminal on both ends of the cable Verify the wires are fully seated into both green connectors on both ends of the cab...

Page 14: ...ck 6 Lock does not unlock when an OUTSIDE activation is sent If RF buttons are used and LED D4 is NOT flashing perform troubleshooting steps in section RF transmitters will not Sync to WIM If hardwire...

Page 15: ...FIRE PANEL is in place Turn the Signal Delay switch to the ON position 9 The ADAEZ operator does not activate when pushing the OUTSIDE pushbutton If RF buttons are used and LED D4 is NOT flashing per...

Page 16: ...armful interference 1 l appareil ne doit pas produire de brouillage Le pr sent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est au...

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