ASROCK AC2600 G10 User Manual Download Page 7

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6.8.4 Firmware Upgrade

6.8.5 Self Healing

6.8.6 Restore / Save

6.8.7 System Log

Chapter 7 ASRock Router APP

7.1 Registration

7.2 Signing In

7.3 Adding Routers

7.4 Router Settings

7.5 IR Control

7.6 Storage

Chapter 8 Troubleshooting

8.1 How to Restart Your Network

8.2 Wireless Settings

8.3 Standard LED Behavior When the Router Is Powered On

8.4 Unable to Log In to the Router

8.5 Unable to Access the Internet

8.6 Wireless Connectivity

8.7 Restore to the factory default settings

Appendix - Factory Default Settings

Appendix - Specifications

Summary of Contents for AC2600 G10

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Page 2: ... employees or agents be liable for any indirect special incidental or consequential damages including damages for loss of profits loss of business loss of data interruption of business and the like even if ASRock has been advised of the possibility of such damages arising from any defect or error in the documentation or product Regulatory Information FCC Statement and Declaration ASRock Wireless d...

Page 3: ...se B conforme a la norme NMB 003 du Canada This device complies with RSS standards of the Industry Canada Rules Operation is subjext to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Ce dispositif est conforme a la norme CNR standards d Industrie Canada a...

Page 4: ...the Lithium battery in California USA please follow the related regulations in advance Perchlorate Material special handling may apply see www dtsc ca gov hazardouswaste perchlorate The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Electrical Powering The powering of ...

Page 5: ...hapter 3 Setting up the Wireless Router 5 3 1 Connections 5 3 2 Network Configuration 6 3 2 1 Wired Network 6 3 2 2 Wireless Network 7 Chapter 4 Setup Wizard 9 4 1 Starting the Setup Wizard for the First Time 9 Chapter 5 Dashboard 14 5 1 Overview 14 5 2 General Settings 15 5 2 1 WAN Information 15 5 2 2 Wireless Information 16 5 2 3 Client Information 17 5 2 4 USB Information 17 5 2 5 Advanced 18 ...

Page 6: ...less 21 6 1 2 Guests 23 6 1 3 WPS 24 6 2 LAN Settings 25 6 3 WAN Settings 27 6 3 1 Internet 27 6 3 2 Port Trigger 28 6 3 3 Port Forwarding 28 6 3 4 DMZ 29 6 3 5 DDNS 29 6 4 QoS Settings 31 6 5 Parental Control 32 6 6 Firewall 33 6 7 USB Application 34 6 8 Administration 35 6 8 1 Router Status 35 6 8 2 Operation Mode 35 6 8 3 Set Password 36 ...

Page 7: ...s 44 7 5 IR Control 45 7 6 Storage 47 Chapter 8 Troubleshooting 48 8 1 How to Restart Your Network 48 8 2 Wireless Settings 48 8 3 Standard LED Behavior When the Router Is Powered On 48 8 4 Unable to Log In to the Router 49 8 5 Unable to Access the Internet 49 8 6 Wireless Connectivity 50 8 7 Restore to the factory default settings 50 Appendix Factory Default Settings 51 Appendix Specifications 52...

Page 8: ...needed The dynamic Quality of Service QoS feature optimizes the networking performances on your devices With the ASRock APP you can even remote control your home appliances 1 1 Package Contents ASRock AC2600 G10 Gaming Router HDMI 2 in 1 Router Power Adapter Network RJ45 Cable Micro USB Cable HDMI Cable Quick Installation Guide Keep the original packaging material in case you would need future war...

Page 9: ... For the best wireless signal transmission between the wireless router and the connected client device please follow the guidelines below to position your router Place the wireless router in a centralized area for maximum wireless coverage for other network devices Place the wireless router on an elevated location minimizing the number of walls and ceilings between the router and other devices Pla...

Page 10: ...e Front View The status LED on the front of the ASRock router allows you to verify various conditions Flashing Dark Blue Solid Dark Blue Flashing Yellow Solid Yellow Flashing Light Blue Solid Light Blue Starting up Connected to the internet ADSL modem not detected WPS connection failed Modem detected but no internet connection Connecting to a WPS enabled device WPS connected ...

Page 11: ...thout password using WPS on 5GHz band 4 2 4G WPS But ton Press to connect to a wireless network without password using WPS on 2 4GHz band 5 LAN1 4 Four local Ethernet ports for connecting local computers and other wired network devices 6 WAN Port Connect a network cable into this port to establish a WAN connection 7 USB3 0 Ports Plug the USB printers flash drives and other USB devices into this po...

Page 12: ...g your existing modem s power supply 2 Connect one end of the supplied yellow Network RJ45 Cable to the WAN port on the rear of the G10 Gaming Router and the other end to your modem or a WAN port 3 Plug in the modem s power supply and turn on your modem 4 Connect one end of the power cord to the port labeled DCIN 12V on the back of the G10 Gaming Router and the other end to a power outlet 5 Press ...

Page 13: ...d or wireless connections 3 2 1 Wired Network Ethernet Cable Router Network RJ45 Cable DSL or Cable Power Adapter 12V Power Adapter Modem Internet WAN Port or 1 Connect one end of the Ethernet cable to any LAN port on the rear of the G10 Gaming Router and the other end to your device 2 Make sure that the status LED on the router is lit up dark blue ...

Page 14: ... WiFi Settings menu and ensure that WiFi is turned on Your device can connect to the wireless network on the G10 Gaming Router in two ways 1 Using SSID and Password On your device locate and select the Wi Fi network name SSID ASRock or ASRock_5G in a list of available networks Enter your wireless password listed on the bottom of the router Select Connect SSID Network Password 2 4 G ASRock Check pr...

Page 15: ... locate and press the WPS button shown as two curved arrows to connect If you use a computer locate and select the Wi Fi network name SSID ASRock or ASRock_5G Select Connect When WPS is connected successfully the Status LED indicator on the front of the router turns to a solid light blue The WPS function may or may not be supported depending on your device LED Indicator Variations Successful Pairi...

Page 16: ...the basic configuration and change the SSID and password for your router 1 Connecting to the Internet The setup wizard will guide you through setting up the Internet connection When your internet service starts your internet service provider ISP typically gives you all the information needed to connect to the Internet For digital subscriber line DSL service you might need the following information...

Page 17: ...ection type NOTE After you complete the Setup Wizard configuration you can always change the settings afterwards See 6 3 WAN Settings 2 Update firmware if required If a new version of firmware is available you will see the screen below Select Yes to update the firmware immediately Please do not turn off your router while updating the firmware When the update is complete the router will restart aut...

Page 18: ...t wireless name and password immediately for better security Select I want to change the wireless name and password and enter the wireless name and password you desire in the text boxes NOTE A valid password must be comprised of at least 8 characters If you select Copy 2 4G setting to 5G both 5G and 2 4G network will use the identical password If the login page pops up enter the default user name ...

Page 19: ...ally so that gamers may have more stable and smoother gameplay Please set the correct bandwidth to ensure the best gaming and streaming quality Click or tap Speed Test to find out your actual uplink and downlink speed Select I want to change the default bandwidth value and enter the values of your uplink and downlink NOTE For reaching the optimal performance please connect client and router throug...

Page 20: ...ID and password Key If your device is wirelessly connected to the router you need to reconnect your device to the router using the new wireless name and password you have just set 1 On your device refresh your network list 2 Select the new Wi Fi network name SSID 3 Enter the new password 4 Select Connect When successfully connected you will be automatically directed to the Dashboard page If not cl...

Page 21: ...g out the site 3 Help Press to go to ASRock s support website 4 Home Press to go to the dashboard page 5 WAN Displays WAN wide area network information 6 Router Displays wireless network information 7 Client View the information of the clients that are con nected to your router 8 USB View the information of the connected USB devices 9 Advanced Press Enter to enter the Advanced Settings page 10 Gue...

Page 22: ...nformation and enable or disable your connection Internet Connection Allows the router Internet access The default is set to ON Connection Type Displays your internet service provider type WAN IP Displays the WAN IP address WAN MAC Address Displays the WAN MAC address DNS Information Displays the DNS address Gateway Information Displays the Gateway address Port Scan Protects your network from port...

Page 23: ...e Displays the PIN code Press edit or go to Advanced Wireless Wireless 2 4G to configure the Wireless 2 4GHz settings 5G Wireless name Displays the unique name of your wireless network You can modify the name in the field Authentication Method Displays the encryption method for your wireless network WPA PSK Key Displays the WPA PSK key 5G Wireless MAC Address Displays the 5G wireless MAC address P...

Page 24: ...l the wired and wireless devices connected to your router 5 2 4 USB Information Press USB to open up the pop up window where you can check the device name total space free space of the connected USB device s Safely Remove USB Device Select the USB device s you want to remove and press Safely Remove USB Device to disconnect the USB device s safely Advanced Press Advanced or go to Advanced USB Appli...

Page 25: ...the router Internet Port and Wireless 2 4G and Wireless 5G connections Select an item on the left panel to configure its advanced settings For more information please see the section entitled Advanced Settings 5 2 6 Guests You can enable or disable your guest network and set the guest access passwords and durations in the pop up window For more options go to Advanced Wireless Guest ...

Page 26: ...ts means the network will be accessible The gray dots mean the network will not be accessible 3 Press under the Add Delete column to add the client to the parental control list 4 Press Apply to save the settings and reboot the router for the settings to take effect 5 2 8 Lighting You can enable or disable the LED indicators on the router 5 2 9 WiFi You can enable or disable the wireless SSID broad...

Page 27: ... The router s internal wireless radios broadcast signals in the 2 4GHz and 5GHz range By default they are on so that you can connect wirelessly to the router When the wireless radios are off you can still use an Ethernet cable for a LAN connection to the router ...

Page 28: ...11b devices are allowed to be connected to the wireless router CTS Protection Clear to send CTS Protection mode is a wireless setting that ensures computers on a network can connect to a wireless router when many communications devices are present When an 802 11b and an 802 11g device are both connected to the access point set the CTS Protection to ON Default Since an 802 11b device is unable to d...

Page 29: ...wireless traffic to multiple hosts with greater efficiency DTIM interval or Data beacon rate is the time interval before a signal is sent to a wireless device in sleep mode indicating that a data packet is awaiting delivery The default value is 3 milliseconds TX Power Adjustment TX power adjustment refers to the milliwatts mW needed to power the radio signal output of the wireless router WMM Prior...

Page 30: ...es temporary visitors with internet connectivity via access to separate SSIDs or networks without providing access to your private network Check the checkbox to enable the selected SSID broadcast and set the guest access password and duration Press Apply to save the settings and reboot the router ...

Page 31: ...n Enable or disable the WPS function The default is set to ON WPS Method Choose whether you want to push the WPS Push button on the router or enter the Client PIN code The default is set to Push button PIN Code Specify the PIN code by pressing Start to initiate WPS Press the WPS button on the router within two minutes PIN Code Self View the PIN Code of the router ...

Page 32: ... You can specify the IP address range Enter the starting IP address for assigning IP addresses to connecting devices NOTE This option is skipped when Auto Setting is selected Ending IP Address You can specify the IP address range Enter the last IP address for assigning IP addresses to connecting devices NOTE This option is skipped when Auto Setting is selected Lease Time Specify in seconds when an...

Page 33: ...26 English client device Press under the Add Delete column to add the client to the list Press Apply to save the settings and reboot the router ...

Page 34: ...e IP address is acquired from your ISP automatically WAN DNS By default the DNS address is acquired from your ISP automatically MTU Value The Maximum Transmit Unit MTU defines the largest size of packets that an interface can transmit without the need to fragment Change the MTU value only when it is necessary for your ISP connection MAC Clone The Router can use a MAC Media Access Control address t...

Page 35: ...ing port numbers of the trigger port range TCP UDP Choose the protocol Add a service 6 3 3 Port Forwarding You may use this function to establish a web server or FTP server via an IP gateway Make sure that you enter a valid IP address You may need to establish a static IP address in order to properly run an internet server For added security internet users will be able to communicate with the serv...

Page 36: ...Using DMZ Demilitarized Zone can eliminate the need to specify many individual port forwarding rules However by exposing all the ports on the local device the local device may become more susceptible to attacks WARNING DMZ servers pose a security risk A computer designed as the default DMZ server loses much of the protection of the firewall and is exposed to exploits from the internet If compromis...

Page 37: ...nable DDNS and choose a service provider for DDNS Host Name Enter the host name User Name Enter the user name for your account Password Enter the password for your DDNS account Press Apply to save the settings and reboot the router ...

Page 38: ...may have more stable and smoother gameplay Please set the correct bandwidth to ensure the best gaming and streaming quality 1 Press Speed Test to find out your actual uplink and downlink speed 2 Enter the values of your uplink and downlink NOTE For reaching the optimal performance please connect the client and router through a network cable Priority The table lists the devices connected to your ro...

Page 39: ...utton to enable the service Client Information Select the client whose network usage you want to control Schedule Set up the allowed time limit in time management table Press to open up a time management schedule and deselect the time allowed to be access the network The green dots mean the network will be accessible The gray dots mean the network will not be accessible Add or delete the client s ...

Page 40: ... Protection Protect your network from DoS Denial of Service attacks though this may affect your router s performance Port Scan Block Protect your network from port scan attacks Access Block List You can deny certain devices from connecting to the internet if necessary 1 Select the devices from the drop down list 2 Press to add it into the list Press Apply to save the settings and reboot the router...

Page 41: ... the network drive so it shows up as a standard drive on your computer for easier access USB Storage Status Displays the information of the connected device s Press to remove the USB device s safely Press Refresh Status to update the status USB Printer Status Displays the information of the connected device s Press Refresh Status to update the status USB Storage Server Enable or disable the USB st...

Page 42: ...tion 6 8 1 Router Status Here displays the router status and usage information 1 Select Advanced Administration Router Status 2 View the information 6 8 2 Operation Mode The operation mode page allows you to select the appropriate mode for your network ...

Page 43: ...8 3 Set Password Lets you change the default password and user name to log in the router This password is not the one that you use for wireless access To set a new password and user name 1 Select Administration Set Password 2 Router Login Name Type the new log in name for your router The default is admin 3 Old Password Display the default password or type the previously set password 4 Set Password...

Page 44: ...s initiating 3 Press OK Start to download the new firmware WARNING To avoid the risk of corrupting the firmware do not turn off the router and interrupt the upgrade Manual Update To manually update the new firmware for your router press Select Files and then Select and Update 6 8 5 Self Healing The self healing feature is a way to have the router automatically rebooted itself Select Advanced Admin...

Page 45: ...tings are restored The user name is admin the password is admin and the LAN IP address is 192 168 1 1 You can also press and hold the Reset button for more than 10 seconds on the rear of the router to restore the default settings LED Indicator Variations Exporting Router Configurations 1 Select Advanced Administration Restore Save 2 Press the Export button A copy of the current setting is saved in...

Page 46: ... reboot 6 8 7 System Log The log is a detailed record of the websites you access or attempted to access and other router actions 1 Select Advanced Administration System Log 2 You can view the history of your network activities Press Save to save a copy of the event log to your device Press Restore to clear event logs ...

Page 47: ...ion please make sure of the following You are running the Setup Wizard of your router through a web browser For more details please refer to Chapter 4 Setup Wizard Your ASRock G10 Gaming Router has updated to the latest firmware See Firmware Upgrade in Chapter 6 7 1 Registration Download and install the ASRock Router app on your smartphone or tablet For first time users please register an account ...

Page 48: ...outer 3 Enter you name email address and password Tap Show if you want to reveal the password 4 Tap REGISTER NOW to continue 5 A confirmation email is sent to your registered email address Check your email and activate your account ...

Page 49: ...less Network in Chapter 3 NOTE If you have changed your SSID and password in the Setup Wizard or Dashboard remember to use your new SSID and password Sign in the app 1 Tap to launch the ASRock Router app 2 Tap SIGN IN 3 Enter your email address and password Log out the app 1 If you want to log out the app tap the Settings icon on the upper left corner 2 Tap Logout ...

Page 50: ...e sure your smartphone or tablet is successfully wire lessly connected to the router 1 Tap add icon on the upper right corner 2 Verify the listed serial number and check if it is identical with the number on the bottom of your router 3 Rename your router 4 Tap SAVE to add the router to the list 5 Tap OK when the router is successfully added 6 You will find the router you have just added to the Rou...

Page 51: ...in Router List 2 Tap ROUTER SETTING to open up the browser to enter the Dashboard page 3 Enter the username and password to log in Tap OK NOTE The default account and password are both admin For more details please refer to Setup Wizard in Chapter 4 4 Configure the settings of the router For more instructions please refer to Chapter 5 and 6 ...

Page 52: ...nces To learn the infrared signals of your remote controller please follow the steps below 1 Tap IR CONTROL 2 In the IR Control List tap Add New IR Control You can add up to five commands for each router 3 Rename the IR Control Note For example if you want to learn the signals of the TV on off button on your remote controller you can name the IR Control Name as TV on off so you can clearly know wh...

Page 53: ...our remote controller If the signal is successfully learned the front LED indicator will turn into solid light blue 7 You can tap TEST to check if the command is copied 8 Tap SAVE to save the setting Tap CLEAR to clear the learned command 9 Now you can use your mobile device to remotely manipulate your router to control your home appliances OR Learning About 15 secs Done About 5 secs Failed Flashe...

Page 54: ...r storage login username and password Tap OK The default username is admin and the default password is 1234 You can change the default username and password in the ROUTER SETTING NOTE To change Storage username and password go to ROUTER SETTING USB Advanced and enter the new account and password in the fields under the USB Storage Server section For more details please refer to USB Application in ...

Page 55: ...ID and wireless security settings of the router and wireless computer must match exactly If you set up an access list in the Advanced Wireless Settings screen you must add each wireless computer s MAC address to the router s access list 8 3 Standard LED Behavior When the Router Is Powered On After you turn on power to the router the following sequence of events occurs Flashing Dark Blue Solid Dark...

Page 56: ...SP Unless your ISP provides a fixed IP address your router requests an IP address from the ISP To check the WAN IP address 1 Launch a web browser from a computer or wireless device that is connected to the network 2 Select an external site such as www asrock com tw 3 Type asrock router or 192 168 1 1 A login screen should appear 4 Enter the router s user name and password The default user name is ...

Page 57: ...s client s scanning list If not check the dashboard Wi Fi on off button from the Web GUI If it is off you can press the Wi Fi on off button on the dashboard to turn the router wireless radios back on If your wireless device finds your network but the signal strength is weak check these conditions Is your router too far from your computer or too close Place your computer near the router but at leas...

Page 58: ... MAC Address Use default hardware address WAN MTU Size 1436 Port Speed AutoSensing Local Network LAN LAN IP 192 168 1 1 Subnet Mask 255 255 255 0 DHCP Server Enable DHCP Range 192 168 1 2 to 192 168 1 254 DHCP Starting IP Address 192 168 1 2 DHCP Ending IP Address 192 168 1 254 Wireless Wireless Radio Enable Wireless Name See router label Security WPA2 AES Broadcast SSID Enable Country Region Vari...

Page 59: ...tennas Ports 1 x RJ45 10 100 1000 WAN Port WAN Port 4 x RJ45 10 100 1000 LAN Ports LAN Ports 2 x USB 3 0 Ports for USB Storage Printer Server Features Easy Setup Guest Wireless Networks Up to 6 additional Parental Control Self healing Smart Gamingboost Beamforming MU MIMO APP Cloud Service Power Source Model Asian Power Device WA 36A12R Input 100 240V 50 60Hz 0 9A max Output 12Vdc 3A Warranty 1 Ye...

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ASROCK AC2600 G10, User Manual

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