ASL INTERCOM SMC02 Product Manual Download Page 36

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SMC02G/SMC02F/Variants - Product Manual

5.5

Configuring the Listen-in Button

5.5.1.1 Listen-in

Button

Menu:

Configuration

System

Router

Inputs

Mic/Line

I/P #

– MIC/LINE

Zoned Fire

Paging Microphone

Buttons

Button

Switches

Switch #4 Listen-in

Possible values:

‘Not-Conf’, ‘Listen-in’, or ‘Security’ (not used for SMC02)

System default configuration: ‘Not-Conf’

See Listen-in button operation in Section “

2.2.4 Listen-in Operation

” (page

Program switch ‘4’ for ‘Listen-in’ in order to enable the listen-in function on the PA LISTEN button on the
SMC02 console.

5.6

Configuring the Microphone Buttons

Buttons on Paging Microphone or a Zoned Fire Microphone may be configured as either:

•

Not-Conf

•

MIC Routing

•

DVA Routing (VAR4/VA12/VAR20 only)

‘DVA Routing’ is only available on Paging or Zoned Fire Microphones that are connected to
VAR4/VA12/VAR20’s Mic/Line inputs 1 or 2.

•

All-Call

•

Route Reset

•

Play DVA (ACU only)

•

Cancel All DVAs (ACU only)

Each of these configurations is described in the following sections.

Consult the system design documentation to find the configuration of each button on the SMC02.

5.6.1 Unused

Buttons

Menu:

Configuration

System

Router

Inputs

Mic/Line

I/P #

– MIC/LINE

Zoned Fire Microphone

Paging Microphone

Buttons

Button

Not-Conf

Any button that is not in use should be configured as unused, to prevent inadvertent operation.

Issue: 02 complete, approved

Page 36 of 60

Summary of Contents for SMC02

Page 1: ...SMC02G SMC02F Variants Station Master s Console ASL Document Ref U 0464 0324 doc Issue 03 complete approved Date 16 08 10 Part Number M0464_61 Product Manual ...

Page 2: ...pplication Solutions Limited assumes no liability with respect to the accuracy of such information Issue 02 complete approved Page 2 of 60 This equipment is designed and manufactured to conform to the following EC standards EMC EN55103 1 E1 EN 55103 2 E5 EN50121 4 ENV50204 Safety EN60065 Failure to use the equipment in the manner described in the product literature will invalidate the warranty A D...

Page 3: ...ther VAR4 VAR12 VAR20 Inputs 27 4 2 4 Fire or Paging Microphone Connection to ACU Input 1 or 2 28 4 3 Paging Microphone Connection to ACU Inputs 3 to 8 30 5 Commissioning the SMC02 31 5 1 Obtaining the Router s Input Number 31 5 2 Configuring the Microphone Type 31 5 3 Configuring the Microphone Control Parameters 32 5 3 1 Microphone Priority 32 5 3 2 Microphone Class 32 5 3 3 Microphone Name 33 5...

Page 4: ...Microphone Fade Up and Down Times 44 5 7 6 Microphone Pre Annoucement Chime 46 5 8 Configuring the System Fault Indication Control 47 5 8 1 Remote Fault Output VAR4 VAR12 VAR20 only 47 5 8 2 Remote I O Unit BMB01 Digital Output ACU only 47 6 Fault Finding 48 7 Maintenance 50 8 Product Specification 51 9 Mechanical Dimensions 53 10 Safety and Precautions 55 10 1 Environmental 55 10 2 ESD 55 10 3 El...

Page 5: ... as a Fire Microphone and are configured as a normal Paging Microphone These can be connected to any of the Router s Mic Line inputs which support the required number of microphone buttons A flexible listen in facility is also provided whereby a mix of all zones or of selected zones may be monitored via the SMC s built in loudspeaker In a system which is configured with more than one SMC unit the ...

Page 6: ...Manual 2 Operation 2 1 Control and Indicators Figure 1 SMC02 Front Panel SMC02G SMC02GS 6 7 8 5 3 4 9 10 11 2 1 12 13 06 01 05 11 20 SMC02F SMC02FS 1 2 12 13 6 9 11 7 8 3 4 5 10 05 01 06 11 20 Issue 02 complete approved Page 6 of 60 ...

Page 7: ... that the zone or one or more of the group of zones addressed by the button is already in use by another input This microphone can only select the zone if the other input is of a lower priority If a higher priority input selects a zone during a paging announcement from the SMC02 then the zone will be deselected for the SMC02 and the BUSY LED will illuminate The announcement will however continue t...

Page 8: ...ens the microphone channel and triggers the pre announcement chime if selected at the Router ready for the paging announcement When released the microphone channel is closed and the zone selections cancelled 11 ALL CALL ONLY LED yellow These LEDs illuminate if a processor or communication failure occurs with the standard SMC02 units Pressing the Press to Talk PTT button in this mode causes a broad...

Page 9: ...ible that the other audio source could be of lower priority and therefore be overridden by the SMC02 microphone however it is not good practice to routinely override other announcements in general day to day usage Note that the above is the standard LED indication mode however on standard SMC02 units connected to an Audio Control Unit ACU the BUSY and SELECT LEDs can be configured to indicate the ...

Page 10: ...ted by any zone selection buttons on the microphone are selected for broadcast from the microphone i e the button press has the same effect as if all zone selection buttons on the microphone have been pressed On VAR4 12 20 the PTT button can also be configured to act as an All Call button if this is pressed without any Zone Select buttons being pressed PRESS TO TALK BUTTON PRESS AND HOLD OR SMC02G...

Page 11: ...one which should be placed directly above the top lip The SPEECH LEVEL meter indicates the sound pressure being received at the microphone and is annotated to indicate the correct speaking level On VAR4 12 20 a cough timeout is configurable If the cough timeout has been configured at the Router then the PTT button can be released to stop the broadcast while the user coughs and then re pressed to c...

Page 12: ...y zone button is illuminated is illuminated it indicates that an announcement is already in progress on the system The operator can however still go ahead with the broadcast if it is not important for the broadcast to definitely be heard in the affected zone or zones It is possible that the other audio source could be of lower priority and therefore be overridden by the SMC02 microphone however it...

Page 13: ...tes can either be ended with a reset button or with the trigger button To terminate the routing Reset button not programmed for this DVA Routing button Re press the DVA Routing button previously selected Reset button programmed for this DVA Routing button Press the reset button FLASHING SELECT OFF BUSY DVA ROUTING BUTTON 5 The green SELECT LED will flash while any routed DVAs are completing their ...

Page 14: ...t if it is not important for the broadcast to definitely be heard in the affected zone or zones It is possible that the other audio source could be of lower priority and therefore be overridden by the SMC02 microphone however it is not good practice to routinely override other announcements in general day to day usage Note that the above is the standard LED indication mode however on standard SMC0...

Page 15: ...ppropriate Zone Select button programmed for Play DVA The green SELECT LED of the Play DVA button will illuminate to show that the route is active LOUDSPEAKER AUDIO PLAYING 4 The DVA will then play at the selected zones No other action is required at the SMC02 FLASHING SELECT OFF BUSY ZONE SELECT BUTTON NEW ON SELECT OFF BUSY PLAY DVA BUTTON Changing DVA Messages to a Different Type 5 To selective...

Page 16: ...opriate Zone Select buttons The green Select indicators will flash to indicate that the button has been pressed To terminate a DVA message playing in the selected zones Reset button not programmed for this Play DVA button Re press the Play DVA button previously selected Reset button programmed for this Play DVA button Press the reset button Cancel All DVAs button programmed Pressing the button wil...

Page 17: ...This will cause the audio of all zones to be mixed and fed to the listen in speakers on all of the SMC units controlled by the Router The PA LISTEN LED illuminates to indicate that the listen in function is activated Normal paging is not possible while the listen in function is activated PA LISTEN BUTTON ON PA LISTEN VOLUME 3 Adjust the audio mix volume using the PA LISTEN VOLUME switch PA LISTEN ...

Page 18: ...the audio of the selected zone or group of zones to be fed to the listen in speaker The PA LISTEN LED illuminates to indicate that the listen in function is activated Normal paging is not possible while the listen in function is activated ZONE SELECT BUTTON 3 Add the audio from other zones to the mix by pressing other Zone Select buttons De select zones by re pressing the Zone Select buttons PA LI...

Page 19: ... within Control Room Standard SMC02 Units SMC02G SMC02F Signals Cable Description Suggested Type Microphone Audio 1 x 2 core twisted screened 1 0 mm Fire Rated MICC Pirelli FP200 or equivalent Listen In Audio 1 x 2 core twisted screened 1 0 mm Fire Rated MICC Pirelli FP200 or equivalent Microphone Data 1 x 2 core twisted screened 1 0 mm Fire Rated MICC Pirelli FP200 or equivalent Other Signals 1 x...

Page 20: ...91SL fitted with T2P24FC1LT contacts and TNA16CCSE00L end bell The following requirement should be observed when assembling the cable for connection of the SMC02 console to the marshalling box Signals Cable Description Suggested Type Microphone Audio 1 twisted pair Listen In Audio 1 twisted pair Microphone Data 1 twisted pair Other Signals 7 cores using any available pairs LSF sheath Multi pair ca...

Page 21: ...location a If mounting the SMC02 on a desk prepare the recess by cutting the desk according to the dimensions detailed in Figure 12 b If mounting the SMC02 in a 19 rack ensure that a U4 aperture is available for installation of the unit 3 Insert the zone identification label as follows a Remove the 11 off screws on the SMC02 front panel b Lift the front panel as shown in the following figure Figur...

Page 22: ...on a desk fit the SMC02 into the recess and then fix it using the M6 screws and washers provided b If mounting the SMC02 in a 19 rack fix the unit into its position in the rack using the M6 screws and washers provided Refer to Figure 12 for mechanical dimensions and clearance required 7 If installing a SMC02F or SMC02FS fix the fist microphone clip to a suitable adjacent point 8 Connect the flying...

Page 23: ...ystem M Black Pair V SUPPLY V supply 18 V 40 V D Blue DXP Data Microphone control data EIA RS485 19200 baud E Black Pair DXN Data As above G Black PTT Connection from Press To Talk button Only on standard SMC02 units F White Pair PTT Connection from Press To Talk button Only on standard SMC02 units J Black SPEAK NOW LED Open collector drive from Router 100 mA max Only on standard SMC02 units H Red...

Page 24: ...d they are configured as Paging Microphone The SMC02 units are normally connected to the VAR4 VAR12 and VAR20 Routers They can also be connected to the Intellevac ACU and the VAR ACU When connected to an ACU the listen in function is activated in all VAR12 and VAR20 Routers in the Intellevac network in a similar fashion to when directly connected to a VAR Router An external audio mixer is required...

Page 25: ... AUDIO OUT DXP AUDIO OUT DXN 6k8 470 SUPPLY 0V SUPPLY FROM V400 AUX OUTPUT PIN 24 REMOTE FAULT 2 FAULT LED FAULT LED PIN 11 ALL CALL ONLY 1 PIN 23 SPEAK NOW 1 ALL CALL ONLY LED SPEAK NOW LED ALL CALL ONLY LED SPEAK NOW LED ZONED FIRE MICROPHONE PAGING MICROPHONE CONNECTIONS TO VAR4 VAR12 VAR20 INPUT 1 a a PIN15 AUX OUT PIN17 AUX OUT A OUTPUTS 1 4 ON BASE BOARD AUDIO IN AUDIO IN LISTEN IN a Fire Mi...

Page 26: ...T AUDIO OUT DXP AUDIO OUT DXN 6k8 470 PIN 24 REMOTE FAULT 2 FAULT LED FAULT LED PIN 25 ALL CALL ONLY 2 PIN 12 SPEAK NOW 2 ALL CALL ONLY LED SPEAK NOW LED ALL CALL ONLY LED SPEAK NOW LED a ZONED FIRE MICROPHONE PAGING MICROPHONE CONNECTIONS TO VAR4 VAR12 VAR20 INPUT 2 a PIN15 AUX OUT PIN17 AUX OUT A OUTPUTS 1 4 ON BASE BOARD AUDIO IN AUDIO IN LISTEN IN a a SUPPLY 0V SUPPLY FROM V400 AUX OUTPUT POWE...

Page 27: ...ATA PIN5 DATA AUDIO OUT DXP AUDIO OUT DXN PIN 24 REMOTE FAULT 2 FAULT LED FAULT LED PAGING MICROPHONE CONNECTIONS TO VAR4 VAR12 VAR20 INPUT nn b PIN15 AUX OUT PIN17 AUX OUT A OUTPUTS 1 4 ON BASE BOARD AUDIO IN AUDIO IN LISTEN IN SUPPLY 0V SUPPLY FROM V400 AUX OUTPUT POWER SUPPLY a a Remote Fault Output to be programmed as Remote Fault Active Indicator at the Router b INPUT nn VAR4 INPUTS 3 to 4 VA...

Page 28: ...nts Note the ACU can either be the wall mount Intellevac ACU or the rack mount VAR8 ACU When connected to an ACU the listen in function is activated in all VAR12 and VAR20 Routers in the Intellevac network in a similar fashion to when directly connected to a VAR Router An external audio mixer is however required to mix the AUX Outputs of all VAR12 and VAR20 Routers in the network This mixed audio ...

Page 29: ... on its Mic Line inputs in which case the DATA and power supply connections are to the MIC Data and SUPPLY terminals of the selected Mic Line inputs Refer to the BMB01 installation guide and the specific ACU installation guide for further details d The ACU can be either the Intellevac ACU or the VAR8 ACU e The Intellevac Network supports Intellevac DAU and VAR8 units as well as VAR12 and VAR20 Rou...

Page 30: ...DXP PIN 49 0Vin PIN 48 24Vin a PIN15 AUX OUT PIN17 AUX OUT A OUTPUTS 1 4 ON BASE BOARD VAR12 VAR20 AUDIO IN AUDIO IN LISTEN IN PIN15 AUX OUT PIN17 AUX OUT A OUTPUTS 1 4 ON BASE BOARD VAR12 VAR20 EXTERNAL MIXER IN1 IN1 INn INn OUT OUT VAR NIA VAR NIA d d d d d d d a BMB01 digital output to be programmed for Fault Indication at the ACU b The BMB01 is normally connected to the ACU s RS485 port as sho...

Page 31: ...menu Configure the SMC02 from the Router Configuration Tool or system front panel as described in the following sections 5 1 Obtaining the Router s Input Number Check the system design documentation to find the Router s audio input number being used for the SMC02 This input number will be required throughout this commissioning procedure being referred as nn Note that only Router s inputs 1 and 2 s...

Page 32: ...t priority and then program the SMC02 priority 5 3 2 Microphone Class Menu ConfigurationÆSystemÆRouterÆInputsÆMic LineÆ I P nn MIC LINE nn Æ Zoned Fire Microphone or Paging Microphone ÆCtrlÆPriÆClass Possible values High Priority Emergency Low Priority Emergency or Non Emergency System default configuration Non Emergency On VAR4 VAR12 VAR20 The emergency class is used to control the VAR Router s R...

Page 33: ...ocol System default configuration Console mic protocol on Zone Fired Microphones Paging mic protocol on Paging Microphones The ACU Audio Control Unit requires the protocol used for communication with the microphone connected to a Mic Line input to be defined Normally the Paging mic protocol is used for communication with ASL microphones being the Console mic protocol used with the ACU s built in m...

Page 34: ...sy and Select LEDs are driven as follows The Busy LED is turned ON continuously if any output in the group configured for the button is connected to an input that has been configured as a High Priority Emergency source The Select LED is turned ON continuously The Busy LED flashes ON and OFF repeatedly if any output in the group configured for the button is connected to an input that has been confi...

Page 35: ...button may be configured just to act as a Push To Talk on zones selected by other buttons or it may be configured so that when pressed without a prior zone selection then it acts as an All Call button functioning as select all zones available from this microphone If configured to the latter mode when the button is pressed with no zone selection button pressed the announcement will be routed to all...

Page 36: ...uttons on Paging Microphone or a Zoned Fire Microphone may be configured as either Not Conf MIC Routing DVA Routing VAR4 VA12 VAR20 only DVA Routing is only available on Paging or Zoned Fire Microphones that are connected to VAR4 VA12 VAR20 s Mic Line inputs 1 or 2 All Call Route Reset Play DVA ACU only Cancel All DVAs ACU only Each of these configurations is described in the following sections Co...

Page 37: ...ve had the output names changed to zone names in the ConfigurationÆSystemÆRouterÆOutputs menu 5 6 3 DVA Routing Button VAR4 VAR12 VAR20 only Menu ConfigurationÆSystemÆRouterÆInputsÆMic LineÆ I P nn MIC LINE nn Æ Zoned Fire Microphone or Paging Microphone ÆButtonsÆ Button nn ÆDVA Routing The DVA Routing button function enables simple control of a single broadcast route or complex broadcasts to be s...

Page 38: ... route will be triggered Not Latched mode The first press of a DVA Routing button initiates a route and a second press terminates it This mode is suitable for routing any type of input Example is for background music routing Latched mode This mode needs a reset button Pressing a DVA Routing button initiates a route and pressing the associated reset button terminates it This mode is suitable for ro...

Page 39: ...e whether or not the route associated with a DVA Routing button should cause a busy indication on the LEDs associated with microphone zone select buttons If for instance this routing were used for background music control then the busy LEDs would not need to be lit If another type of route were being made then the busy LEDs would normally be lit 5 6 4 All Call Button Menu ConfigurationÆSystemÆRout...

Page 40: ... s DVA will be played over the network to selected zones Slave Unit in the Intellevac Network ÆSLAVE IP The local DVA will be played to selected zones It is necessary to select the DVA audio source which will be played to the selected zones Consult the system design documentation for which DVA input is under the control of this button 5 6 5 2 Trigger Mode Menu ConfigurationÆSystemÆRouterÆInputsÆMi...

Page 41: ... nn ÆPlay DVAÆControlÆBusy On or Off Possible values Busy On Busy Off System default configuration Busy On It is possible to configure whether or not the route associated with a Play DVA button should cause a busy indication on the LEDs associated with microphone zone select buttons If for instance this routing were used for background music control then the busy LEDs would not need to be lit If a...

Page 42: ...SystemÆRouterÆInputsÆMic LineÆ I P nn MIC LINE nn Æ Zoned Fire Microphone or Paging Microphone ÆAudioÆSurv Possible values 40dB to 0dB 1dB steps System default configuration 40dB If this surveillance is enabled then in the absence of a surveillance tone an Input Audio fault will be raised and logged This would indicate that the microphone audio connection is broken or is a poor connection The dete...

Page 43: ...f Menu ConfigurationÆSystemÆRouterÆOutputsÆ O P yy OUTPUT yy ÆANS Where yy is the output number and the OUTPUT yy is the output name which may have been changed to zone names Consult the system design documentation for zones associated with the SMC02 b Ensure that the Night Time Volume Control is inactive by setting it to Off Menu ConfigurationÆSystemÆRouterÆNoiseÆOff c Ensure that all Volume Cont...

Page 44: ... ÆAudioÆFade Possible values 00 to 50 Time in tenths of a second Divide by ten for the time in seconds System default configuration Up 00 and Down 00 It is possible to specify a fade up and fade down time for each Mic Line input or Music input This can be set to provide the desired changeover fading e g when a broadcast interrupts background music or a lower priority broadcast This is typically us...

Page 45: ...e Down time T4 is used Figure 11 Sequence of Events for Paging Microphone Chime Overriding a Background Music MUSIC FADE UP T1 FADE DOWN T2 T4 T1 MICROPHONE FADE UP T3 FADE DOWN T4 T3 T4 MICROPHONE PTT ON ON OFF OFF MUSIC AUDIO MUSIC AUDIO MIC AUDIO CHIME AUDIO MICROPHONE SPEAK NOW LED Configure the microphone signal fade up and down times as required It is important for Fire or Zoned Microphones ...

Page 46: ...eps Possible chime types Chime 1 one chime Chime 2 two chimes Chime 3 three chimes Off none System default configuration Type Off and LEVEL dB 12 A pre announcement chime may be configured to any Mic Line input If configured then the chime will be triggered when the input source is routed However the actual audio input will only be routed when the chime is complete The chime level is also configur...

Page 47: ... for Remote Fault Active Indicator 5 8 2 Remote I O Unit BMB01 Digital Output ACU only The System Fault LED on the SCM02 console is connected to a BMB01 s digital output It is necessary to program this digital output for Fault Indication in order for it to properly drive the System Fault LED Consult the system design documentation to find out the a Unit address x if the BMB01 is connected to the A...

Page 48: ... EMI or transients Repeated occurrences indicate faulty microphone electronics so replace microphone console Total loss of all functionality on a single microphone Mic RAM error IPXX MIC FAULT 09 XX 01 to 20 Mic Processor stops A one off occurrence may be experienced due to EMI or transients Repeated occurrences indicate faulty microphone electronics so replace microphone console Total loss of all...

Page 49: ...ed due to EMI or transients Repeated occurrences indicate faulty microphone electronics so replace microphone console Total loss of all functionality on a single microphone Mic RAM error MIC n FAULT 09 n 01 to 08 Mic Processor stops A one off occurrence may be experienced due to EMI or transients Repeated occurrences indicate faulty microphone electronics so replace microphone console Total loss o...

Page 50: ...Product Manual 7 Maintenance The SMC02 should be tested with the PA VA system for correct operation at maximum intervals of three months and as part of the system maintenance schedule Issue 02 complete approved Page 50 of 60 ...

Page 51: ... speech level meter Five LED bargraph Colour black with silver annotation Format metal box console Mounting DIN 19 flush mounting Dimensions and Weight Dimensions H x W x D 87 5 mm x 483 mm x 177 mm excluding gooseneck microphone Weight 3 9 kg max Variants Standard Emergency Microphone BS5839 Pt 8 compliant SMC02G standard Gooseneck microphone SMC02F standard Fist microphone Non Emergency Micropho...

Page 52: ...o 80 MHz ITU R 562 3 Impairment level 3 In the close proximity to some radio frequency transmitters the signal to noise ratio of this system may be reduced If this occurs ensure adequate system RF earthing or re locate the equipment or signal cables Full performance information available on request Safety EN60065 Issue 02 complete approved Page 52 of 60 ...

Page 53: ...E DIMENSIONS RECOMMENDED CUTOUT DIMENSIONS 483 mm 465 mm 232 5 mm 222 mm 232 5 mm 222 mm 50 8 mm 50 8 mm 84 5 mm 84 5 mm 101 6 mm 177 mm 87 5 mm 76 5 mm 100 mm ALLOW AT LEAST 100 MM FOR MATING CONNECTOR AND CABLE ENSURE CLEARANCE FOR SPEAKER GRILL φ 6 5 mm Issue 02 complete approved Page 53 of 60 ...

Page 54: ... 5 mm 87 5 mm 12 mm 177 mm 6 mm 14 mm 157 mm 32 8 mm 134 mm 17 5 mm 25 5 mm 139 3 mm 37 7 mm 413 mm 483 mm 436 mm 23 5 mm 23 5 mm 47 9 mm 35 mm 35 mm 9 mm 9 mm 53 7 mm 13 7 mm 95 mm 55 mm 169 mm 124 2 mm 157 mm THIRD ANGLE PROJECTION Issue 02 complete approved Page 54 of 60 ...

Page 55: ...proximity of some radio frequency transmitters the signal to noise ratio of this product may be reduced If this occurs ensure adequate system RF earthing or re locate the equipment or signal cables 10 2 ESD Advice on packing the product for return can be provided by Application Solutions Limited This product contains static sensitive devices Observe ESD precautions when working on the equipment wi...

Page 56: ... Manufacturer Supplier Part No SMCLEAD 5M Manufacturer Supplier Description SMC02 Lead 5 metres with ferrules termination SMCLEAD 20M SMC02 Lead 20 metres with clean cut end for termination by the installer Function Connects the SMC02 to marshalling box Location Bottom of SMC02 Back Box Manufacturer Supplier Application Solutions Limited Manufacturer Supplier Part No SMCLEAD 20M Manufacturer Suppl...

Page 57: ... VAR8 ACU Product Description U 0450 1431 ASL 5 VAR8 ACU Operation Commissioning Fault Finding and Maintenance Guide Refer to ASL quoting the SW version of your unit for appropriate guide ASL 6 VAR8 ACU Installation Guide U 0450 1430 ASL 7 Intellevac Wall Mount System Product Description U 0518 0859 ASL 8 Intellevac SW Commissioning and Operation Guide Refer to ASL quoting the SW version of your u...

Page 58: ...all button 39 audio parameters 42 44 46 button capacity 33 cancel all dvas button 41 chime 46 class 32 control parameters 32 dva routing button 37 equalisation 44 fade up and down 44 input gain 42 led mode 34 listen in button 36 name 33 47 play dva button 40 priority 32 protocol 33 ptt button cough time 35 ptt button mode all call 35 restore 35 relative output gain 43 router input 31 surveillance ...

Page 59: ... user error or failure in ancillary equipment 10 Electronic assemblies which are improperly packed when returned for repair or service All electronics assemblies must be properly packed in ESD protective packing for transport to prevent physical and ESD damage Use of non ESD protective packing for return for repair or service will automatically invalidate the warranty Should any of the above apply...

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