38
Error
Error indication on the display unit
What to do?
E23
DOOR UNLOCK ERROR
Error while unlocking the door.
Door is closed, but it cannot be unlocked. Turn off
the washing machine, then turn it back on. If the error
reoccurs, call a service technician. See instructions for
opening the door – chapter on manual door opening.
E36
COMMUNICATION UI AND PMCU
Error in UI and PMCU communication.
Turn off the appliance and turn it back on. If the error
reoccurs, call a service technician.
UNBALANCE
Unevenly distributed laundry.
Manually distribute the laundry and run the spinning
program.
STERIL TUB ALERT
Warning – Self-cleaning program
Use the self-cleaning program (DRUM CLEANING);
see STEP 5.
Unevenly distributed laundry or lumps of laundry in the washing machine drum may cause problems such
as vibration and noisy operation. The washing machine will sense this and activate the UKS* (*unbalance
system).
Smaller loads (e.g. one towel, one sweater, one bathrobe etc.) or clothes made of materials with special
geometrical properties are virtually impossible to distribute evenly across the washing machine drum
(slippers, large items etc.). This results in several attempts to redistribute the laundry, which in turn leads to
longer program duration. In extreme cases of unfavourable conditions, the program can be completed without
the spinning cycle.
UKS* (*unbalance system) allows stable operation and extends the useful life of the appliance.
