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ASCOM d62 Talker Configuration Manual Download Page 4

TD 92639GB

2009-12-08/ Ver. C

Configuration Manual
Ascom d62 DECT Handset

6.4 LED indications  ................................................................................................ 31

7 Troubleshooting ....................................................................................................  32

7.1 Fault Symptoms  ............................................................................................... 32

7.2 Display Information in Handset  ........................................................................ 32

7.3 Error Messages in PDM  .................................................................................... 34

8 Related Documents ...............................................................................................  35

9 Document History .................................................................................................  35

Index   .......................................................................................................................  36

Summary of Contents for d62 Talker

Page 1: ...TD 92639GB 2009 12 08 Ver C Configuration Manual Ascom d62 DECT Handset ...

Page 2: ...8 4 3 View licenses of handset 8 4 4 Upgrade handset by license 8 4 4 1 Automatic license upgrade 9 4 4 2 License upgrade using import export 9 4 4 3 Manual license upgrade 10 4 4 4 Move License 10 4 5 Perform a Factory reset 11 4 6 Replacement procedure choice guide 11 4 7 Replacement of handset with the IMS2 11 4 7 1 Data included in a replacement transfer 12 4 7 2 Handset replacement with IMS2 ...

Page 3: ...se station positioning 21 5 14 DECT Location 21 5 14 1 Location Test 21 5 15 Special Location 22 5 16 Poll Location 22 5 17 Site Survey Tool 23 5 18 Push Button Alarm 23 5 19 Interactive Messaging and IM parameters 24 5 20 Broadcast and Multicast Messaging 24 5 21 Services 24 5 22 Protect registration from user deletion 24 5 23 Emergency Call Number 25 5 24 Audio adjustment 25 5 25 Headset configu...

Page 4: ...Configuration Manual Ascom d62 DECT Handset 6 4 LED indications 31 7 Troubleshooting 32 7 1 Fault Symptoms 32 7 2 Display Information in Handset 32 7 3 Error Messages in PDM 34 8 Related Documents 35 9 Document History 35 Index 36 ...

Page 5: ...bles wireless services to and from portable devices and chargers IPDI See IPEI IPEI International Portable Equipment Identity IPEI IPDI is needed to enable network subscription of the handset At delivery of the handset IPEI and IPDI are the same and either can be used for network subscription If one handset is replaced with another using the Easy replacement procedure the IPDI will be exchanged an...

Page 6: ... No Yes Automatic Call after Alarm No No Yes Acoustic Location Signal ALS No No Yes DECT Location1 1 Requires a functionality license No Yes Yes Special Location2 2 DECT location must be enabled to use this feature No Yes Yes Poll Location3 3 DECT location or Base Station Positioning must be enabled to use this function No Yes Yes Location Base Station No Yes Yes Base station encryption Yes Yes Ye...

Page 7: ... Version with IMS2 via chargers with IMS2 over the air 2 1 PDM Windows Version The Windows Version is run on a PC The handset is configured via PDM Windows Version as follows Connect a desktop charger DC4 or a rack charger CR3 via USB to the computer running PDM Start PDM Place the handset in this charger which shall be connected to PDM For instructions on how to use PDM Windows Version see Instal...

Page 8: ... each charger via USB to a PDM Windows Version and configure a static IP address Start the IMS2 Place the handset in a charger that is connected to the IMS2 Figure 2 Configuration of handsets via IMS2 and chargers 2 2 2 Over the air via IP DECT There is no external equipment needed besides IMS2 and IP DECT Please proceed with 3 Installation of handsets on page 5 Figure 3 Configuration of handsets ...

Page 9: ...or the handset is not present in the PDM Windows Version or IMS2 it can be added by following the procedure below The parameter definition file and software files are delivered as a package file with the extension pkg Note that template files tpl may also be included in a package file 1 Open the PDM Windows Version or the IMS2 2 In the File menu select Import Packages 3 Select the package and clic...

Page 10: ...gurations that can be made in chapter 5 Handset Configuration on page 15 3 2 2 Handset installation Scenario 2 Create an identity Note The handset may not have a User ID If a User ID exists it can be removed by performing a facory reset see 4 5 Perform a Factory reset on page 11 In addition a valid def file for the handset has been imported to the PDM IMS2 1 Insert the handset in a desktop charger...

Page 11: ...ndset towards the DECT system The subscription procedure is described in User Manual Ascom d62 DECT Handset TD 92477GB In order to easily identify the handset both the IPDI and the User ID are shown in the handset when initiating the subscription procedure 3 2 3 Handset installation Scenario 3 ...

Page 12: ...handsets of the same device type d62 simultaneously using the Baseline function in the IMS2 See Installation and Operation Manual IMS2 TD 92586GB 4 3 View licenses of handset The license s of a handset can be viewed as follows In idle mode press 34 and select License or View the license s via the Admin menu in the handset see 6 1 Admin Menu Tree on page 29 or In the PDM select the License tab and ...

Page 13: ...ll be restarted See also 4 3 View licenses of handset on page 8 for viewing the handset s license option s 4 4 2 License upgrade using import export Use this option if the PDM has no internet connection to the License Server A device information file XML must first be exported from the PDM and then imported to the License Web 1 Place the handset in a charger connected to the PDM 2 Open the PDM Win...

Page 14: ...ccess to the Enter license key menu 1 Press the soft key Menu 2 Select Calls 3 Select Admin menu 4 Select Enter license key 5 Enter the license key without any spaces between the digits 6 Press OK If the license key is valid a dialog window License key accepted is shown The handset will now be restarted 4 4 4 Move License Note This feature requires IMS2 that supports the move license feature and a...

Page 15: ... If the electrical connection is damaged it might not be possible to follow the Easy Replacement procedure Depending on fault it might work to do a replacement via PDM IMS2 see 4 7 Replacement of handset with the IMS2 on page 11 or 4 8 Replacement of the handset with the PDM Windows Version on page 13 If two handsets and their settings shall be switched between two users follow 4 7 Replacement of ...

Page 16: ...or use Scenario 2 1 Subscribe the new handset with the same extension number as the old handset During the subscription procedure the IMS2 identity User ID will automatically be set to be the same as the extension number Note The User ID can be viewed in the handset by navigating to the menu Admin menu Device info User ID 2 Insert the handset into a desktop charger or rack charger connected to IMS...

Page 17: ...extension number is assigned to the new handset The new handset should not be subscribed towards the PBX yet 1 Perform a factory reset see 4 5 Perform a Factory reset on page 11 if the new handset has been previously used 2 Make sure that the old handset is saved in the PDM by starting PDM and navigating to the Numbers tab There shall be a tick in the Saved column for the old handset If the handse...

Page 18: ...nager PDM Windows Version TD 92325GB The handset will automatically be synchronized and all data and parameter settings will be transferred to the new handset The synchronization will take a while if the Contacts in the original handset contains a large number of contacts 3 Subscribe the new handset 4 9 Brazil or other Latin America countries DECT frequency configuration Note This chapter is only ...

Page 19: ...dset will have full functionality towards the PBX even without such a template By using such a template though the handset will be customized for that PBX with menu options for PBX specific functions such as Callback A template can be created see 5 1 1 Create a template and or imported see Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325GB 5 1 1 Create a templ...

Page 20: ...s a template that can be applied to a number of handsets 1 Open PDM Windows version or the Device Manager in the IMS2 2 Open the Numbers tab and select the handset you want to save as a template 3 Make a right click and select Use as a template Enter a descriptive name for the template 4 The Edit template window is opened By default all parameters are selected and are saved when clicking OK If one...

Page 21: ...es from Contacts and Company Phonebook are merged The Company Phonebook entries are locked and cannot be edited in the handset 5 4 1 Create a phonebook file The phonebook file cpb is normally created from an Excel file using a script to extract the information and create to the phonebook file cpb The Excel file Company Phonebook xls is delivered from your supplier The format of the rows in the pho...

Page 22: ... Services General Service X Note Your supplier may have a template example that will configure the call services menu for the PBX 5 6 In Call Menu In Call Menu is a configurable menu in the handset The purpose of the In Call Menu is to provide a user friendly access to system dependent functionality during a call such as Start a new call during a conversation End a call Switch between calls Transf...

Page 23: ... allowed when generating the language file see information in the Excel file To upload an additional language the PDM or IMS2 is used go to the devices tab and select device s In the Device menu select Upload language A parameter can be altered to match the uploaded language The parameter controls The characters available for text input The sort order in the phonebook This parameter is only used w...

Page 24: ...1 Disable Homebase GAP Registration When the feature is enabled it is not possible to register to a home base Using the Edit template feature in the PDM the parameter can be found at Systems Home_Base_Subscription The parameter shall be set to Enable for registration of a new base station The default value is Disable 5 12 Require Encrypted Base Station The handset can be configured to establish ca...

Page 25: ...ur last stored location IDs together with the time since they were received are transmitted to give an indication of the location of the handset In addition the location IDs can also be sent to the system regardless if an alarm is not sent see 5 15 Special Location on page 22 and a system application can also request a handset s location see 5 16 Poll Location on page 22 In a template or Number in...

Page 26: ...r activation is found at Location DECT location indication 5 15 Special Location It is possible to configure a handset to automatically send its location to the system each time it receives a valid location from a Location Device having the parameter Immediate Alarm Transmission enabled Note A handset that receives a new location already visited within the last 3 seconds will not send the location...

Page 27: ... multiple press Define multiple press ALS enabled1 2 Silent alarm1 If enabled the indication of an alarm has been sent and received is disabled Automatic call after alarm The call can be established in the following modes Normal the call is established as an ordinary call Loudspeaking the loudspeaker on the backside of the handset is turned on Monitoring a one way speech channel is established tha...

Page 28: ...ntil confirmed by the user or not The current repetition rate is 7 seconds If the message itself contains a repitition it overrides this setting IM Option Mode This parameter is used for older applications and sets that three soft keys shall be placed automatically i e on softkeys or in an option menu list 5 20 Broadcast and Multicast Messaging This feature is supported by d62 but no parameter set...

Page 29: ...lly before applying 5 25 Headset configuration A headset is recommended if you frequently use the handset and or want to have both hands free The headset comes in two versions microphone integrated in the cable and microphone on a boom In order to achieve optimal audio quality with the different headset types it is recommended to set the corresponding headset profile The default setting is microph...

Page 30: ...folder Note It is also possible to configure profiles via the handset menu See User Manual Ascom d62 DECT Handset TD 92477GB 5 28 Shortcuts One click access to predefined functions can be configured for the Soft keys Hot keys Navigation keys and the Multi function button It is for example possible to define the soft key to make a call Shortcuts are configured via parameters in the Shortcuts folder...

Page 31: ...ber will be unchanged It is recommended to rename Number to for example Shared X where X is a number to prevent number conflict if assigning several shared phone handsets the same extension when subscribing towards the IP DECT system Renaming the handset in PDM will also make it easier to find and administrate the handset in PDM See also User Manual Ascom d62 DECT Handset TD 92477GB for informatio...

Page 32: ...her destination See also User Manual Ascom d62 DECT Handset TD 92477GB for information on how to connect a bluetooth barcode reader In a template or Number in PDM IMS2 the parameters are found at Bluetooth Data Configuration The following optional parameters can be set Prefix A prefix for example 23 or Barcode can be sent along with the barcode data Number Determines where the data shall be sent N...

Page 33: ...nd User ID DECT link and system information DECT location information1 Centralized Management status Site survey tool License upgrading menu Fault logging Enhanced system menu with ability to alter protection Factory reset option To activate the Admin Menu enter the Call time screen and press Figure 4 on page 30 shows the Admin menu tree for the d62 DECT handset 1 Requires a functionality license ...

Page 34: ... Messenger only Software Hardware IPEI IPDI User ID Link System DECT Location info Back No of events Restart reason Change system Subscribe Unsubscribe Rename system Priority Protection Select Back Yes No Automatically System A Next Back Select Back System A System A System A Next Clear Back Link HO roam beep Range beep Error rate beep Set range dBm Set error rate f s Show RFPs Back On Off On Off ...

Page 35: ...ow 6 3 Quick Access to the Handset s Input Menus For quick access to the handset s menus for entering data short codes can be used in idle mode 6 4 LED indications The following table shows the LED indications that are used for d62 Information Code Software version 34 Hardware version 34 License information 34 IPEI 34 or 06 IPDI 34 or 06 User ID 34 Menu Code Enter license key 35 LED indication Des...

Page 36: ... handset Press and hold the Mute key or increase volume Settings Sound Alerts Volume or contact the system administrator Display shows Probable cause Action or comment No access The handset is in range but has no access rights Switch off the handset and then switch it on again If this does not work contact the system administrator No System The handset beeps once a minute with a low tone followed ...

Page 37: ...e admin menu or via the PDM IMS2 Note that it may take several minutes for the phonebook to be available if there are many entries in Contacts and or company phonebook Voice mail number not defined There is no Voice mail number defined in the handset Define a Voice mail number via the PDM IMS2 Could not encrypt connection The parameter Encryption Required is enabled in the handset in combination w...

Page 38: ...t correct 1 Logout the handset using the extension 2 Make sure that you entered correct extension If needed contact the system administrator 3 Make sure that you have entered correct password Ask the system administrator if you have forgot the password Error message Probable cause Action or comment Aborted 1 Trying to downgrade the software of a handset that has been upgraded with a product licens...

Page 39: ...n Product Licensing Overview TD 92677GB Installation Guide 9dLD Location Device TD 92175GB Installation and Operation Manual Portable Device Manager PDM Windows Version TD 92325GB Installation and Operation Manual IMS2 TD 92586GB User Guide Site Survey Tool TD 92220GB Version Date Description A 2009 02 10 First released version B 2009 04 17 Updated for over the air connection C 2009 12 08 Chapter ...

Page 40: ...rgency Call Number 25 F Factory reset 11 H Hardware version 31 Headset configuration 25 I Import Contacts 26 IMS 1 In Call Menu 18 Installation 5 Interactive Messaging 24 IPDI 1 IPEI 1 31 L LED indications 31 M Messenger 1 O over the air 4 Own Line Settings 18 Owner identification 26 P PDM 1 Profiles 26 Protect registration 24 Protector 1 Push Button Alarm 23 R Replacement 11 S Services 24 Shortcu...

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