Home Hemodialysis Guide
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Problem: Blank labels keep scrolling through.
Solution 1: Clean the sensor window by using a dry swab to brush the dust away. If adhesives or other
contaminants remain, use an alcohol moistened swab to break them up, then use a dry
swab to remove any streaks that may remain on the sensor window.
Problem: The printed image does not look right or there is nothing printed on the label.
Solution 1: Verify that only labels provided by Ascend are being used.
Solution 2: Reload the print labels by opening the media roll holders. Orient the media roll so that its
printing surface faces up. Pull the media guides apart with your free hand, place the roll
of labels on the holders, and release the guides. Verify that the roll turns freely.
Open the media roll holders. Orient the media roll so that its printing surface faces up.
