Aruba Networks ClearPass Guest 3.9, Deployment Manual

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ClearPass Guest 3.9 | Deployment Guide Hotspot Manager | 415
Chapter 10
Hotspot Manager
The Hotspot Manager controls self provisioned guest or visitor accounts. This is where the customer is able
to create his or her own guest account on your network for access to the Internet. This can save you time
and resources when dealing with individual accounts.
The following diagram shows how the process of customer self provisioning works.
Figure 49 Guest self-provisioning

Your customer associates to a local access point and is redirected by a captive portal to the login page.

Existing customers may log in with their Hotspot username and password to start browsing.

New customers click the Hotspot Sign-up link.

On page 1, the customer selects one of the Hotspot plans you have created.

On page 2, the customer enters their personal details, including credit card information if purchasing
access.

The customer’s transaction is processed, and if approved their visitor account is created according to
the appropriate Hotspot plan.

On page 3, the customer receives an invoice containing confirmation of their transaction and the details
of their newly created visitor account.

The customer is automatically logged in with their username and password, providing instant Hotspot
access.