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Touchstone DTM602G Telephony Modem Setup Guide

33

Getting
Started

Installation

Installation

Installation

Configuration

3.

Highlight TCP/IP by clicking on it one time, then click on Properties.

4.

Click the IP Address tab, click Obtain an IP address automatically, then

click OK.

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Summary of Contents for Touchstone DTM602G

Page 1: ...0518 USA Voice 770 831 8048 Fax 770 831 8598 Certification Exhibit FCC ID EW780 6044 02 IC 1135B 80604402 FCC Rule Part 15 323 IC Radio Standards Specification RSS 213 ACS Report Number 08 0466 15D Mo...

Page 2: ...er or home office Local Area Network LAN In addition the Touchstone Telephony Modem provides for up to two separate lines of telephone service Built in Digital Enhanced Cordless Telecommunications DEC...

Page 3: ...o change without notice The statements configurations technical data and recommendations in this document are believed to be accurate and reliable but are presented without express or implied warranty...

Page 4: ...ming pool etc to avoid risk of electrocu tion Do not use spray cleaners or aerosols on the Telephony Modem Avoid using and or connecting the equipment during an electri cal storm to avoid risk of elec...

Page 5: ...e 92 31 EEC the Low Voltage Directive 73 23 EEC and the CE Marking Directive 93 68 EEC As such this product bears the CE marking in accordance with the above applicable Directive s As indicated by thi...

Page 6: ...aler or an experienced radio TV technician for help Changes or modifications to this equipment not expressly approved by the party responsible for compliance could void the user s authority to operate...

Page 7: ...y The RBRCTM Seal means that the manufacturer is voluntarily participating in an industry program to collect and recycle lithium ion rechargeable batteries when taken out of service within the United...

Page 8: ...n dialup or ISDN service Convenience supports Ethernet Flexibility provides two independent lines of telephone service as well as high speed data Compatibility supports tiered data services if offered...

Page 9: ...ting Started Battery Installation Modem Installation Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary What s on the CD The CD provides the following items...

Page 10: ...phony Modem to the nearest cable outlet Phone Cable as shown in the image to the left this is a standard phone cable with standard phone connectors RJ11 type on both ends You can buy phone cables from...

Page 11: ...ol lowing information ready the Telephony Modem serial number and MAC addresses of the unit printed on a sticker on the bottom of the Telephony Modem the model number of the Telephony Modem Save this...

Page 12: ...m operates with most computers The following describes requirements for each operating system see the documentation for your system for details on enabling and configuring networking To use the Teleph...

Page 13: ...never possible Install a virus checker and keep it updated Avoid providing web or file sharing services over your Telephony Modem Besides certain vulnerability problems most cable companies prohibit r...

Page 14: ...ery backup is not intended to take the place of AC power Use this procedure to install and to replace the backup batteries Actions 1 Press the tab and slide the door Pull the door toward the back of t...

Page 15: ...tery pack installed If you are taking the battery out of the unit use the battery pull strap to dislodge the battery NOTE The Telephony Modem will not begin operating until you apply AC power 4 Replac...

Page 16: ...logy You have all the Items You Need Cable phone and power outlets are available near the computer If a cable outlet is not conveniently located your cable company can install a new one If you have or...

Page 17: ...e to the unit B DS indicates downstream connectivity C US indicates upstream connectivity D Online indicates internet data transmission status E Link indicates Ethernet connectivity between the Teleph...

Page 18: ...owing connectors and controls DTM602G A B C F E D DTM602G Rear Panel A Tel 1 2 connector for the first phone line or both lines of a 2 line phone B Tel 2 connector for the second phone line C Ethernet...

Page 19: ...elephony Modem so that air flows freely around it the back faces the nearest wall it will not fall to the floor if bumped or moved 2 Proceed to Connecting the Telephony Modem Location Always position...

Page 20: ...splitter and the other end to the Telephony Modem s Cable connector E Tighten the con nections by hand then tighten an additional 1 8 turn with a wrench Note For best performance use high quality RG 6...

Page 21: ...stallation Handset Charger Installation Plug the power adapter into the power port on the bottom of the charger Route the cord through the slots and plug the other end into the electrical outlet as sh...

Page 22: ...re Black wire Red wire Yellow wire Black wire 1 Align the three holes of the battery plug with the socket pins in the handset battery compartment matching the red yellow and black wires of the color c...

Page 23: ...ning the handset to the charger after each use When the battery power is completely depleted a full recharge takes about 16 hours If the handset will not be used for a long period remove the battery t...

Page 24: ...r with one of Windows 98SE Windows 2000 Windows ME Windows XP Windows Vista or MacOS X Ethernet interface Ethernet cable supplied IP address subnet gateway and DNS information for installations not us...

Page 25: ...CP IP Configuration for Windows 98SE Follow these steps to configure the TCP IP settings on a Windows 98SE operating system NOTE Dialog boxes shown on your computer may differ slightly from those show...

Page 26: ...Battery Installation Modem Installation Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary 4 Highlight TCP IP by clicking on it one time then click on Prope...

Page 27: ...Modem Installation Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary 6 Click OK to accept the new settings and OK again to close the Configuration window 7...

Page 28: ...ndows 2000 operating system NOTE Dialog boxes shown on your computer may differ slightly from those shown in this procedure 1 From the computer select Start Settings Network and Dial up Connections Lo...

Page 29: ...figuration Usage About the Handset Trouble shooting Glossary 3 Click Obtain an IP address automatically and Obtain DNS server address automatically then click OK 4 Click OK to accept the new settings...

Page 30: ...TCP IP Configuration for Windows ME Follow these steps to configure the TCP IP settings on a Windows ME operating sys tem NOTE Dialog boxes shown on your computer may differ slightly from those shown...

Page 31: ...fety Getting Started Battery Installation Modem Installation Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary 4 Highlight TCP IP by clicking on it one time...

Page 32: ...dem Installation Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary 6 Click OK to accept the new settings and OK again to close the Configuration window 7 Yo...

Page 33: ...Configuration for Windows XP Follow these steps to configure the TCP IP settings on a Windows XP operating sys tem NOTE Dialog boxes shown on your computer may differ slightly from those shown in this...

Page 34: ...Battery Installation Modem Installation Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary 3 Highlight TCP IP by clicking on it one time then click on Prope...

Page 35: ...Modem Installation Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary 5 Click OK to accept the new settings and OK again to close the Configuration window 6...

Page 36: ...ttery Installation Modem Installation Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary TCP IP Configuration for Windows Vista Follow these steps to configu...

Page 37: ...G Telephony Modem Setup Guide 36 Safety Getting Started Battery Installation Modem Installation Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary 2 Double c...

Page 38: ...uide 37 Safety Getting Started Battery Installation Modem Installation Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary 3 Click Manage network connections...

Page 39: ...ted Battery Installation Modem Installation Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary 4 Double click the Local Area Connection to open the Status wi...

Page 40: ...Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary 7 Double click Internet Protocol Version 4 TCP IPv4 8 Select Obtain an IP address automatically and Obtain...

Page 41: ...llation Ethernet Configuration Usage About the Handset Trouble shooting Glossary TCP IP Configuration for MacOS X Follow these steps to configure the Ethernet interface for use with Touchstone product...

Page 42: ...ne DTM602G Telephony Modem Setup Guide 41 Safety Getting Started Battery Installation Modem Installation Handset Installation Ethernet Configuration Usage About the Handset Trouble shooting Glossary 2...

Page 43: ...hernet Configuration Usage About the Handset Trouble shooting Glossary 3 Choose Automatic from the Location drop down menu and Built in Ethernet from the Show drop down menu 4 Choose the TCP IP tab if...

Page 44: ...ur Computer to Use the Telephony Modem Indicator Lights for the DTM602G Models Using the Reset Button Remote software upgrades Occasionally we may send upgrades and enhancements to your phone over the...

Page 45: ...Telephony Modem then call a wiring technician for assistance Indicator Lights Normal Operation The following table shows light patterns during normal operation Mode Power DS US Online Link Telephone...

Page 46: ...phase Both are outlined below Power DS US Online Link Telephone Battery Description 1 2 DS US Online Link Description Cable Modem Start Up Sequence Off Off Off Off Off No power to Cable Modem Flash Fl...

Page 47: ...eset Button Use the Reset button on the back of the Telephony Modem to reset the modem as if you power cycled the unit You may need to reset the Telephony Modem if you are having problems connecting t...

Page 48: ...ling a number press this key to make a call Press this key to answer call waiting 6 Keypad These keys are used for dialing phone numbers or entering text 7 Microphone Audio input for telephone calls 8...

Page 49: ...the number press or the Call softkey If you want to use the speakerphone predial and then press Receive a Call When the telephone is ringing press or the Answer softkey to answer the call Press if you...

Page 50: ...ng call if it rings the connection may be noisy or drop Moving out of range during an active call may also result in noise or dropping the call To improve reception move closer to the base Maintenance...

Page 51: ...being as private as those on corded telephones Electrical Power The Telephony Modem and handset base must be connected to a working electrical outlet The electrical outlet should not be controlled by...

Page 52: ...Internet It may take over 30 minutes to establish a connection the first time you power up your Telephony Modem especially when many people are online Always leave your Telephony Modem plugged into A...

Page 53: ...ection speed If your Telephony Modem is connected to a LAN Local Area Network either directly or through a firewall other communications on the LAN may slow down your connection To test your network s...

Page 54: ...blinking there is a phone off hook somewhere in the house Find that phone and hang it up If it is lit go to the next step If you are using an external phone is the phone plugged directly into the Tele...

Page 55: ...x from any electronics retailer and many discount stores CPE Customer Premise Equipment This is the equipment that is plugged in to the telephony modem typically a computer hub or router Cross over An...

Page 56: ...equipment on an HFC network EMTA Embedded Multimedia Terminal Adapter An MTA device that is integrated with a cable modem Ethernet A standard method of connecting two or more computers into a Local Ar...

Page 57: ...o communicate with one another LED Light Emitting Diode A semi conductor diode that emits light when current is passed through it MAC address A number that uniquely identifies any device connected to...

Page 58: ...two outputs You may need a splitter if you have a TV already connected to the cable outlet that you want to use for your Telephony Modem You can buy a splitter from any electronics retailer and most...

Page 59: ...uipment design or program components as progress in engineering manufacturing methods or other circumstances may warrant ARRIS Touchstone and the ARRIS logo are trademarks or registered trademarks of...

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