Diagnostics
The Diagnostics card in Settings provides the following information:
• Customer Information
• Network Status
• Service Status
• Hardware Status
Customer Information
The Customer Information option displays information from your account on moxi.com. Check here to be sure
your current information is accurate. Go to moxi.com to correct information if required.
1. Customer account name
2. Current status of the account
3. Last account update timestamp
4. Box nickname (assigned during registration) to help identify each Moxi during feature setup
5. Local account and device zip codes
6. Local cable provider
7. Channel lineup indicator
8. Moxi User ID
Network Status
The Network Status option provides the following information about your network connection. You can choose
refresh connection (if any connection does not show “active”) and to send logs to server (for Moxi customer
care support assistance):
• Network interface (media access control (MAC) address for the in-home network, Moxi system IP address,
and gateway or router IP address)
GUIDE DATA
If your channel guide data has
not updated you can force
Moxi to update. To do this go to
Diagnostics, then Service Status
and click OK on update guide
data.
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Moxi Settings
Summary of Contents for Moxi HD
Page 1: ...User Guide 2009 ARRIS Group Inc I ...
Page 5: ......
Page 6: ...VI ...
Page 19: ...Welcome to Moxi Welcome to Moxi 13 ...
Page 20: ...14 ...
Page 29: ...Watching TV ...
Page 30: ...24 ...
Page 40: ...34 ...
Page 49: ...43 Recording TV ...
Page 50: ...44 ...
Page 54: ...48 ...
Page 58: ...52 ...
Page 62: ...56 ...
Page 70: ...64 ...
Page 84: ...78 ...
Page 91: ...Using Media Link 85 85 ...
Page 92: ...86 ...
Page 96: ...90 ...
Page 97: ...Now you can browse your favorite Internet sites on your TV Surfing MoxiNet 91 12 ...
Page 101: ...Surfing MoxiNet 95 ...
Page 102: ...96 ...
Page 103: ...You ll receive a new message when there are new features available Messages 97 13 ...
Page 105: ...Messages 99 ...
Page 106: ...100 ...
Page 120: ...114 ...
Page 122: ...Moxi HD DVR Diagram 116 ...
Page 130: ...Standard Video and Audio connections 124 ...
Page 132: ...126 ...
Page 141: ...135 Feature Setup ...
Page 142: ...136 ...
Page 143: ...Safety Requirments and Proprietary Notices 137 17 ...
Page 151: ...145 Safety Instructions ...
Page 152: ...www moxi com ...