ARRI MAXIMA QL, User Manual

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! 15
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8 Troubleshooting
8.1 Service Information
For Service and Remote Access we will need to
know the firmware version and serial number.
• Press
OK
• Press
DOWN until Info is displayed
• Press
OK to confirm
• Now you can see the required information
8.2 Restore Sensors
If the MAXIMA is hard to control or having troubles
holding its position, it will be helpful to reset the sensors.
• Press
OK
• Press
DOWN until Restore is displayed
• Press
OK to confirm
• Press
DOWN until Sensors is displayed
• Press
OK to confirm
8.3 Restore Settings
If you are working with a rental unit, it will make sense
to restore the MAXIMA / TRINITY to factory setup.
This will ensure that you will not be confronted with any
unknown settings.
• Press
OK
• Press
DOWN until Restore is displayed
• Press
OK to confirm
• Press
DOWN until Setting is displayed
• Press
OK to confirm
8.4 Remote Access
The service team can remotely access the MAXIMA or TRINITY.
To enable us to access your MAXIMA or TRINITY, you need to
install the „TeamViewer“ software on your PC first.
https://www.teamviewer.com
Then you need to contact the ARRI service.
NOTE
You will need a stable internet connection.
1. Joystick
2. Remote
3. Calibration
4. Remote Pairing
5. Restore
6. Info
7. Exit
1. Joystick
2. Remote
3. Calibration
4. Remote Pairing
5. Restore
6. Info
7. Exit
1. Joystick
2. Remote
3. Calibration
4. Remote Pairing
5. Restore
6. Info
7. Exit
Do not touch or move the MAXIMA while you restore
the Setting! Wait until the MAXIMA is back in operation.
! CAUTION
Do not touch or move the MAXIMA while you restore
the Setting! Wait until the MAXIMA is back in operation.
! CAUTION
Troubleshooting