Arkon MAGE1 User Manual Download Page 34

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MAGE1 User Guide

V1.5 12-1-2022

13. Troubleshooting

13.1. Trouble: non working display

Touch the On/Off

button for 2 to 4

seconds to operate,

is the display

working now?

Check if the power
cable is plugged in

right way

Check if the

On/Off button

is working

Check if the

flowmeter is powered

with correct voltage,

is the display working

now?

Yes

Contact

technical

support

Insert the cable

correctly

Unplug the cable for

20 seconds and plug

it again, is the

display working

now?

Contact technical support

Yes

Is the display

working?

Yes

Summary of Contents for MAGE1

Page 1: ......

Page 2: ...codes___________________________________________________16 9 8 Modbus holding registers _________________________________________________17 9 9 Password _____________________________________________________________17 9 10 Real time measurement _________________________________________________18 9 11 Datalogger memory management _________________________________________19 9 12 Info ________________...

Page 3: ..._____________________________________ 38 15 2 CE requirements ______________________________________________________ 38 15 3 Warranty ____________________________________________________________ 38 15 4 Contact______________________________________________________________ 38 ...

Page 4: ...od industry Power engineering Agriculture Effluent Industry 1 3 Safety Instructions Please read this manual carefully before using the product Keep this manual for future reference Arkon Flow Systems s r o will not be liable for any damage caused by improper use of the product or its accessories The MAGE1 flowmeter must not be mounted in explosive hazardous areas 1 4 Unpacking the flowmeter When u...

Page 5: ...stall the sensor in a section of straight pipe with at least 5 times the pipe diameter before sensor and 3 times after sensor Pipe reducers If the pipe diameter is not the same as the diameter of sensor then pipe reducers can be used So as not to lose accuracy of the measurement the slope of reducers should not exceed 8º Vertical mounting When the sensor is mounted on a vertical section of pipe th...

Page 6: ...lications where all pipes and tanks are manufactured from plastic it is recommended that earthing rings are also installed to ensure the maximum resistance of the sensor to earth is 1 ohm 2 2 Dry liner Flowmeters with a Hard Rubber liner can show incorrect readings during the first 2 3 days after installation This is due to the fact that the time needed for transport and the time before installati...

Page 7: ...tch Reset Clears the Batch volume Batch Total Switches between totalizers Combination On Off and Batch Total together Changes the unit of a system l s and USG min resp litres and gallons etc Total Volume This is the total volume counter Negative flow is not counted Batch Volume This counter works the same way as Total Volume Both counters are independently clearable If value of any Volume counter ...

Page 8: ...connected AD converter AD converter fault Note The error disappears when the cause of it is fixed You can see the measurement when you touch any of the controls Overloaded That error occurs when the measured flow is bigger than 1 2 Flow Qn Depending on the size Generally that error will occur when the AD converter is overloaded It can be because on the electrodes are very big voltage or because th...

Page 9: ...wer consumption is 1 3W Connection to the unit is done via CA6 connector a part of the delivery standard 1m Maximum cable length is 20mts The power supply input is protected against reverse polarity Colour coding Brown U White GND Green A RS485 Yellow B RS485 Gray I O 4 20mA Blue V 4 20mA Pink V 4 20mA ...

Page 10: ...ed 4 20mA current loop output signal proportional to actual flow Electrical Specifications 12 bit DAC Maximum Resolution 3 9 µA Output mode Active or Passive Colour coding Brown U White GND Green A RS485 communication bus Yellow B RS485 communication bus Gray I O 4 20mA Blue V 4 20mA Pink V 4 20mA ...

Page 11: ...rt Arkon SW Baud rate 9600 baud s BASIC CIRCUIT CONNECTIONS Multi Node Network with End Termination using RS485 Terminator Rt with resistance 100 should be connect to the end of line RS 485 Colour coding Brown U White GND Green A RS485 communication bus Yellow B RS485 communication bus Gray I O 4 20mA Blue V 4 20mA Pink V 4 20mA ...

Page 12: ...ic data saving Once an hour some data is saved to the internal EEPROM These are Total Batch When power is removed the last Total and last Batch will be saved in the EEPROM until the unit is switched on again Up to one hour of totalizers can be lost due to power off ...

Page 13: ...MAGE1 User Guide 12 V1 5 12 1 2022 7 MAGE1 connection to PC Picture above shows practical connection MAGE1 to PC through USB using RS485 USB Converter ...

Page 14: ...atalogger Data from datalogger save into external Flash memory Capacity for write entries is 131072 one entry has 8B All items in Datalogger are creating from 8 Bytes For more information see section 9 16 Datalogger Date Time Total 2B 2B 4B ...

Page 15: ...smission mode 9 2 References Reference 1 Modbus over Serial Line Specification Implementation guide v 1 0 modbus org 12 02 02 Reference 2 Modbus Application Protocol Specification v 1 1 modbus org 12 06 02 9 3 Technical data ARKON Flowmeter Modbus RTU specification Device type Slave Baud rates 9600 14400 19200 38400 57600 115200 bits sec Number of stations Recommended max 31 per segment without re...

Page 16: ... one master can be connected at any single point in time Two modes of communication are possible Unicast and Broadcast Unicast mode is where the master sends a request to one slave device and waits a specified time for a response In Broadcast mode the master sends out a request to address 0 which means that the information is for all slave devices on the network In Broadcast mode there is no respo...

Page 17: ...g limitation of max register address 0xFFFF Exception 2 Illegal data address If the end address is only part of a mapped holding register item e g one half of a longint value Exception 2 Illegal data address Application exceptions Application errors Exception 2 Illegal data address Holes register alignment The read command always returns data if no exception is given Bad start end alignment will r...

Page 18: ...ber and DEC the number of decimals Bool this item can be read but its value has no meaning Writing value 1 to this item will cause an unspecified operation to be performed resetting the flow totalizers etc It is necessary to write both Low and High Word of this item the register number always has to be an even number Not meeting these requirements will cause an Exception 2 error Illegal data addre...

Page 19: ... Write 100 99 4 Longint 3 0 2 32 FLOW R 102 101 4 Bool 0 0 1 SIGN R 104 103 4 Longint N A 0 2 32 TOTAL R 106 105 4 Longint N A 0 2 32 Batch R 108 107 4 Longint 0 0 2 16 ERROR CODE R Flow Unit m3 h it is not possible to change it Real value Actual value 1000 Sign Sign of the read flow 0 positive flow 1 negative flow Total Batch Unit m3 it is not possible to change it Real value Actual value 1000 Er...

Page 20: ...fault Description Read Write 200 199 4 Longint 0 2 32 1048576 DATALOGGER MEMORY SIZE R 202 201 4 Longint 0 DATALOGGER MEMORY SIZE 0 DATALOGGER BASE ADDRESS R W Datalogger memory size memory size in bytes according to Flash memory size capacity is 1048576 bytes Datalogger base address actual base address in memory value in range of 0 to Datalogger memory size ...

Page 21: ...s please refer to this number Error min the number of minutes the device was not measuring because of errors OK min the number of minutes that the device measured correctly Diameter this item shows the nominal sensor diameter that is currently configured for the given flowmeter Firmware No this shows the current firmware version Flow Qn Nominal flow Real value Actual value 1000 Excitation Counter ...

Page 22: ...2009 4 Bool 0 0 1 0 Invert Flow 0 No invert 1 Invert R W 2012 2011 4 Longint 0 0 0x29991231 Date Settings R W 2014 2013 4 Longint 0 0 0x00235959 Time Settings R W 2016 2015 4 Longint 0 1 247 1 Modbus Slave Address R W 2018 2017 4 Longint 0 5 0 Modbus BaudRate 0 9600 1 14400 2 19200 3 38400 4 57600 5 115200 R W 2020 2019 4 Longint 0 3 0 Modbus Parity 0 Even 1 stopbit 1 Odd 1 stopbit 2 None 2 stopbi...

Page 23: ... value Default 3 Low Flow Cutoff this function serves to set the minimum flow the flowmeter will react on Default 2 Invert Flow this function serves to change the direction of the flow Default OFF Date Settings date write in BCD format YYYYMMDD ie 25 03 2010 hex 0x20100325 Time Settings time write in BCD format HHMMSS ie 08 33 15 hex 0x00083315 Modbus Slave Address Modbus device address Default 1 ...

Page 24: ...Unit No R W 4016 4015 4 Longint 3 0 36 000 000 Flow Qn R W 4018 4017 4 Longint 3 0 36 000 000 Calibration Point 1 R W 4020 4019 4 Longint 3 0 36 000 000 Calibration Point 2 R W 4022 4021 4 Longint 3 0 36 000 000 Calibration Point 3 R W 4024 4023 4 Longint 0 8388608 8388607 Calibration Data 1 R W 4026 4025 4 Longint 0 8388608 8388607 Calibration Data 2 R W 4028 4027 4 Longint 0 8388608 8388607 Cali...

Page 25: ...t 1 calibration flow 1 Calibration Point 2 calibration flow 2 Calibration Point 3 calibration flow 3 Calibration Data 1 calibration data 1 Calibration Data 2 calibration data 2 Calibration Data 3 calibration data 3 Note CP1 CP3 CP2 and CD1 CD3 CD2 The calibration point 3 and the calibration data 3 could be set to zero CP1 CP2 and CD1 CD3 Zero Flow Set after activation this function next 125 sample...

Page 26: ...R 2 10004 10003 0 4 Int 0 0 65535 Date Time R 10006 10005 0 4 Longint 0 0 4294967295 Total R 3 10008 1007 0 4 Int 0 0 65535 Date Time R 10010 10009 0 4 Longint 0 0 4294967295 Total R 4 10012 10011 0 4 Int 0 0 65535 Date Time R 10014 10013 0 4 Longint 0 0 4294967295 Total R 5 10000 9999 32 4 Int 0 0 65535 Date Time R 10002 9999 32 4 Longint 0 0 4294967295 Total R 6 10004 10001 32 4 Int 0 0 65535 Da...

Page 27: ... 2015 Total number is without decimal point To calculate real value Actual value must be divided by 1000 4bytes byte 0 LSB Example Actual value 26530 26530 1000 26 530 m3 The data are written into Flash memory in clusters of 16 records It takes 16 times datalogger interval to fill the cache memory before it is written into Flash thus last 16 records might not be seen in the flash memory ...

Page 28: ...ed the Flowmeters SW on a flash drive plug it into your computer and open the drive directory Then run the Setup exe in the Flowmeters Software folder The installation package can be downloaded from Arkon website To uninstall Flowmeters SW in Settings Start menu under Add remove programs you select Flowmeters 2 and then click the uninstall button SW Flowmeters allows settings of all flowmeters man...

Page 29: ...communication parameters needs to be set same in the device and in the SW You can add shortcuts to your devices in Device list section by clicking on sign below window 10 3 Service section TABS MENU The left most tab is the menu tab which will display the item selected in the menu tree on the left hand side of the main window Some items are only accessible after entering the correct password When ...

Page 30: ...easurement and it serves to view actual current flow The current flow is shown as the first item on top of this window but it is also depicted in the form of a graph at the bottom This graph shows current flow data for the last 100 seconds of measurement On right side are actual errors in red color Actual Error marked red Graphical representation of flow in time Actual flow and totalizers data ...

Page 31: ...User Guide 30 V1 5 12 1 2022 10 4 Statistic section CSV file This format file is standard output format for databases Examples open in Microsoft Excel Load data from MAGE1 Save data to cvs file Print the data ...

Page 32: ...ntenance is not required however we strongly recommend 1 Once a year check overall meter appearance check for any obvious mechanical damage or water leakage 2 Do yearly mechanical cleaning of the sensor to remove any sedimentation from liner or electrodes That is enough to rub the inside the tube with a piece of emery cloth ...

Page 33: ... Earthing through 3rd and 4th electrodes Empty pipe detection 4 20 mA output Max current 24 mA Digital communication RS485 communication bus I O Data logger Flash memory 131072 records 15 seconds minimal record interval Saves date time and total volume Cable length 3 m as standard other on request 12 2 Sensor specifications Connection types DIN ANSI Other types on request Flange Steel 1 0036 or hi...

Page 34: ...e power cable is plugged in right way Check if the On Off button is working Check if the flowmeter is powered with correct voltage is the display working now OK Yes Contact technical support Insert the cable correctly Unplug the cable for 20 seconds and plug it again is the display working now OK Contact technical support No No No No Yes Yes Yes Yes No Is the display working No Yes ...

Page 35: ... Turn off all sources of noise and check if the flow is stable now Yes Is the pipe totally full with measured liquid all the time Eliminate the electrical noise Empty pipe is confirmed Make better installation of the flowmeter Has the liquid minimal conductivity 20µS cm Electromagnetic flowmeter is not applicable for this liquid Contact technical support Are there bubbles in the liquid Eliminate t...

Page 36: ...ny source of electrical noise near the flowmeter or pipe Turn off all sources of noise and check if the error persists Eliminate the high flow Check if the real flow is not bigger than maximum applicable flow Contact technical support Eliminate the electrical noise Yes No No No Yes Yes ...

Page 37: ...MAGE1 User Guide 36 V1 5 12 1 2022 13 4 Trouble Error excitation Contact technical support 13 5 Trouble AD converter error Contact technical support ...

Page 38: ... Arkon price list as an easy order form Model Ordering code Description MAGE1 1 2 3 4 5 6 Version C Compact R Remote Connection D DIN A ANSI Size 25 250 25 250 mm 1 10 1 10 Liner HR Hard Rubber PT PTFE SR Soft rubber NR Hygienic rubber Pressure 150 150psi 300 300psi 10 PN10 16 PN16 25 PN25 40 PN40 Electrodes HA Hastelloy C TA Tantalum TI Titanium PL Platinum Example MAGE1 C D 100 HR 16 HA Standard...

Page 39: ... o Terms Conditions of Sale and the Arkon Flow Systems s r o Return Regulations and Warranty Conditions are an integral part of the Resellers contract and of any Order Confirmation Please see your Resellers contract or www arkon co uk Support section The Warranty sheet is part of the Packing note of any new goods sent For the claim or return procedure please consult our web site www arkon co uk or...

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