16
8. Troubleshooting Guide
WARNING
Electrical equipment may be hazardous if misused. The pump’s case back
should only be removed by authorised technical personnel.
Problem
Possible Cause
Action
Mattress or seat not inflating.
1. CPR stopper not inserted.
2. Tubes kinked.
3. Pump not switched on.
4. No pump output.
5. Tubes not correctly fitted.
6. Transport facility set to 90
degrees.
(
Alpha Trancell
Deluxe only)
Check
Check
Check
Check. See Pump not operating below.
Check
Check.
Consistent Low Pressure
Alarm.
1. Rapid Deflate stopper not
inserted.
2. Tubes not correctly fitted.
3. Leakage.
Check
Check
Check
The Wait indicator does not go
off
1. Rapid Deflate stopper not
inserted.
2. Tubes not correctly fitted.
3. Leakages
Check
Check
Check
The Power Fail indicators
(audible and visual) are active.
1. A mains power failure has
occurred.
2. The power cord has been
removed from the wall socket
Check
Check
The Power Fail indicator
remains constantly illuminated
but there is no audible alarm
(UK Only).
There has been a mains power
failure but power has been
restored (UK only).
Check if electrical plug is correctly
fitted, and if pump is running correctly.
Pump makes a lot of noise and/
or is causing a lot of vibration.
System damaged or dirty.
Call Service Engineer for maintenance.
Pump not operating
1. Pump Power:connect switch
not on.
2. Plug not inserted correctly.
3. Fuse Blown.
4. Technical failure.
Switch on
Check
Call Service Engineer for maintenance.
Call Service Engineer for maintenance.
All indicators remain
illuminated on initial switch-on.
Internal fault.
Call Service Engineer for maintenance.
NOTE
Ensure pump alarms are reset by operating the Power:connect / Power:disconnect switch after the
fault has been corrected.
NOTE
If the operation or performance of the pump is not restored by performing the troubleshooting
procedures, stop using the system immediately and call the service engineer.
