5. Call Transfer, On Hold, Toggle and Three Party Conference
5.1. Call on Hold
To put a call on hold during conversation, press
OK/INTERCOM
key
.
If you want to retrieve the call on hold, press
OK/INTERCOM
key
again.
If you press Line key after external call on hold, the external call will call back.
5.2. Transfer External Call to Another Handset
Make a call or after receiving an incoming call, press
OK/INTERCOM
key.
Enter the internal handset No. and press Line button
to transfer the external call.
You will be disconnected but both other parties can talk together.
5.3. Alternate Call (Toggling between an internal call and an external call)
If you place an external call on hold, you can make a call to another internal handset. You can then
toggle between the first and the second call.
Put the external call on hold by pressing
OK/INTERCOM
key
.
Enter the called internal handset No., when the call is connected, press
OK/INTERCOM
key (Toggle)
to switch between both calls. One call will be placed on hold and you can talk to the other caller.
Note: If you press the Line button, you will be disconnected and the other handset will be talking to the
external caller alone.
5.4. Three Party Conference Call (Conf)
You can establish a three party conference with another internal caller and an external caller.
Put the external call on hold by pressing
OK/INTERCOM
key.
Enter the called internal handset No., when the call is connected, press “
#
” button for
2 sec
to establish
three party conference. Both handsets will start counting the talking time.
Note:
If during the conference call you want to talk to only the internal caller, press OK/INTERCOM
key. External call will be placed on hold. You can Toggle or restart conference at any time.
5.5. Handling Two External Calls Simultaneously Using One Handset
You handle two external calls simultaneously using one handset.
If a second external call comes in while you are talking to the first external caller,
-
Put the first external caller on hold by pressing
OK/INTERCOM
key
.
-
Press
Line
button
once to let the second caller ring on your handset.
-
Once it rings, press
Line
button
again to pick up the second caller.
-
Press
OK/INTERCOM
again to put the second caller on hold and press
Line
button.
-
The previously on-hold first caller will ring your handset.
-
Press
Line
button
to resume conversation with the first caller.
While talking to the first caller, the 2
nd
caller is on-hold. No other handset can access the second caller.
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