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CAN (866) 766-3426 | aquascapeinc.com
Warranty Information
For more information about our company or products, please visit our website at aquascapeinc.com
or call us at US (866) 877-6637 CAN (866) 766-3426
©2019 Aquascape, Inc. • All Worldwide Rights Reserved
45036-45037• 10/19
3 YEAR WARRANTY
The SLD Adjustable Flow Pond Pump is guaranteed for three years from date of purchase. Proof of purchase required.
Warranty does not cover damage resulting from negligent handling, misuse, or lack of reasonable maintenance for care.
This pump is designed for use in freshwater, non-chlorinated applications only. Warranty is valid against defect due to
material and the company’s workmanship only. The sole obligation shall be to replace the defective unit with a suitable
replacement unit. Units should be checked for proper operation prior to returning as defective. No liability for loss or
damage of any nature or kind, whether arising out of or from the use of the product, whether defective or not defective,
is assumed by Aquascape, Inc. or its affiliates.
Replacement Parts
No.
Description
1.
45044 - SLD 4000-7000 Replacement Impeller with Gasket
2.
45042 – SLD Water Chamber Cover
No.
Description
1.
45045 - SLD 5000-9000 Replacement Impeller with Gasket
2.
45042 – SLD Water Chamber Cover
SLD 4000-7000 Replacement Parts
SLD 5000-9000 Replacement Parts
1
2
• Reduced water flow
– Follow maintenance procedures to clean the pump
intake and water chamber cover
• Pump hums but doesn’t push water
– The pump or plumbing may be clogged
∙ Make sure nothing is blocking the intake
∙ Follow maintenance procedures to clean the
intake and water chamber cover
∙ Follow maintenance procedures to clean the
impeller and internal pump body
– Make sure the pump is receiving the correct voltage
– Make sure the impeller blades are not worn or
damaged
• Pump not working
– Check Aquascape Smart Control App to ensure the
pump is set to run
– Ground fault circuit interrupter (GFCI) may have
tripped
– The pump is not receiving the correct voltage
• Device won’t pair
– Make sure the outlet is receiving power
– Make sure you have adequate wireless coverage to
connect the device
– Reset the device to factory defaults
– Make sure the ground fault circuit interrupter (GFCI) is
not tripped
Troubleshooting
